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WoodSpring Suites Cincinnati Airport Florence

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WoodSpring Suites Cincinnati Airport Florence
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179 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Reviewed 1 week ago via mobile

I travel to Kentucky for work every year and use to stay at other hotels but not anymore....Nice place, great employees, clean rooms, they keep the whole hotel clean...quiet atmosphere...good location...I would stay there again...

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Helpful?
Thank Mary Ellen H
Heather L, Guest Relations Manager at WoodSpring Suites Cincinnati Airport Florence, responded to this review

WoodSpring Suites strives to provide guests with an environment they can enjoy, feel comfortable and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon.

Reviewed 2 weeks ago via mobile

My family and myself stayed here for our trip to the Noah's Ark musuem and we had an enjoyable stay. Friendly/helpful staff. Front desk agents Amber and Ricky helped us with all of our dining questions and gave us directions on how to get around the city. I plan to bring my other grandchildren to the Ark next year and...

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Helpful?
Thank Aaron C
Heather L, Guest Relations Manager at WoodSpring Suites Cincinnati Airport Florence, responded to this review

The WoodSpring Suites team is glad to hear you thoroughly enjoyed your stay with us. Our ultimate goal is to provide guest with a hospitable environment that is affordable, clean, and simple. We are grateful you chose to share your positive thoughts with us and others. We hope you will stay with us again!

Reviewed 2 weeks ago via mobile

I can't really complain about my stay. Everything was simple and pretty much straight forward. Clean and quiet for the most part. Had pleasant encounters with staff members Richard and Dionne. Very helpful and overall friendly. Wouldn't mind staying here again next time I'm in the area.

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Helpful?
Thank Trance B
Heather L, Guest Relations Manager at WoodSpring Suites Cincinnati Airport Florence, responded to this review

Our WoodSpring Suites team is thrilled to hear you enjoyed your time and our team at the property. Our goal is to provide guest with a positive experience when they visit WoodSpring Suites. Your thoughts about us and your stay are very important to us. We are glad to hear they were both positive experiences. We wish you well and...

Reviewed 2 weeks ago via mobile

Had an extended visit to the area for a business trip and initially choose Woodsprings for the price. After checking in and seeing the property I knew it was a good choice. Everything was well kept and in order. All of the staff was helpful the few times I had questions/ issues. Definitely recommend this hotel for anyone.

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Helpful?
Thank Dustin B
Heather L, Guest Relations Manager at WoodSpring Suites Cincinnati Airport Florence, responded to this review

Thank you for taking time out of your day to share your experience with us. We are very happy to hear that you found our hotel very clean, our staff friendly and that your room met your needs; it is certainly something we take great pride in.

Reviewed 4 weeks ago via mobile

Great place to stay friendly staff toilet broke and after I notified Richard at the front desk he immediately came to the room with tools and fixed it in a timely manner The rest of the staff are great too

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Helpful?
Thank Caleb B
Heather L, Guest Relations Manager at WoodSpring Suites Cincinnati Airport Florence, responded to this review

WoodSpring Suites strives to provide guests with an environment they can enjoy, feel comfortable and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon.

Reviewed 27 October 2016 via mobile

As soon as I entered in the room, it was smelling very bad. Checked another room on 2nd floor but was not different. They tried room freshener still no luck.It was better When I switched off the AC. Looks like AC filter is Bad and Staff is not interested in replacing it.

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Helpful?
Thank KAPIL R
Heather L, Guest Relations Manager at WoodSpring Suites Cincinnati Airport Florence, responded to this review

Hearing back from happy customers is one of the best things we can receive as a company. WoodSpring Suites strives to serve our guest and provide them with an all-around positive experience. Thank you for taking the time to share your experience with us, and are pleased we were able to be a part of your travels. We hope to...

Reviewed 26 October 2016 via mobile

Our stay at WoodSpring Suites in Florence, KY was very comfortable and very affordable. The staff at the front desk, Amber and Richard, were extremely accommodating and took care of us very well. We were able to live our normal lives with zero interruptions and save some money at the same time. Would recommend WoodSpring Suites to anyone looking for...

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Helpful?
Thank Zac B
Heather L, Guest Relations Manager at WoodSpring Suites Cincinnati Airport Florence, responded to this review

We love hearing from customers that truly enjoyed their stay with WoodSpring Suites. We strive to provide an environment where our guests can feel comfortable and relaxed. Thank you for providing us with positive insights and we wish you well in your future travels. The WoodSpring Suites team cannot wait for your return.

Reviewed 21 October 2016 via mobile

Very nice and clean hotel. We had a late arrival and had to call an after hours number upon walking in. The employee that came to check me in was friendly and I was able to check in quickly which was nice after a long drive. Will stay again!

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Helpful?
Thank Carly H
Heather L, Guest Relations Manager at WoodSpring Suites Cincinnati Airport Florence, responded to this review

We are glad WoodSpring Suites provided you with an enjoyable stay. We, as a team, strive to provide guest the best experiences possible when staying with us. We thank you for your positive review and hope to see you back with us again.

Reviewed 17 October 2016 via mobile

Been here for over a month. Staff is very friendly. Nice atmosphere. Rooms are clean. Would highly recommend this place. Just might have to stay here longer :) :) we don't have anything bad to say about this place. Everything about this place is awesome. If we could rate it more than a 5, we definitely would

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Helpful?
Thank Curtis P
Heather L, Guest Relations Manager at WoodSpring Suites Cincinnati Airport Florence, responded to this review

We are thrilled to hear you enjoyed to your time with us. Thank you for the review. We hope to see you again soon.

Indianapolis, Indiana
Reviewed 16 October 2016

The lady at the front desk was very nice and helpful. The room was very clean, but almost seemed like a dorm room - not very cozy or homey. There was a kitchenette - which we didn't use, but would be perfect for an extended stay. I don't like to complain, but the bed was very uncomfortable. We had two...

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Helpful?
Thank Heather K
Heather L, Guest Relations Manager at WoodSpring Suites Cincinnati Airport Florence, responded to this review

Thank you for providing us with this useful feedback. We have shared your comments with the appropriate departments so that we can continue striving to create exceptional stays for future guests. Thank you again for staying with us and we look forward to welcoming you back.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
WoodSpring Suites Cincinnati Airport Florence (formerly Value Place Cincinnati (OH) Florence) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Extended stay hotels are different in amenities from traditional hotels. Call to learn more. ... more   less 

Additional Information about WoodSpring Suites Cincinnati Airport Florence

Address: 40 Cavalier Blvd., I-75 & Turfway Rd (Exit 182), Florence, KY 41042-1645 (Formerly Value Place Cincinnati OH (Florence))
Region: United States > Kentucky > Florence
Price Range: RM210 - RM397 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Cincinnati Airport Florence 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Value Place Florence Hotel Florence
Hotel Style:
#2 Business Hotel in Florence
#4 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from WoodSpring Suites Cincinnati Airport Florence staff and other travellers.
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4 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Concealed Carry Holders beware - they are discriminating against you!”
 of 5 bubbles PseudoGeek, 19 Sep 2016 | Read review
“Good traveling.”
 of 5 bubbles garysJ8436XD, 8 Aug 2016 | Read review
“Stay away from second AND third floor if you are sensitive to cigarette smoke.”
 of 5 bubbles JohnRH2014, 25 Jul 2016 | Read review
“if you want non smoking you have to be there right before the check in time.”
 of 5 bubbles summer812, 8 Jul 2016 | Read review
“With rooms on any of the four floors, Value Place offers up rooms to fit any need (including handicap compatible)”
 of 5 bubbles N8805JCjamesm, 28 May 2016 | Read review
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