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All reviewsdirect tvnice hotelwaffle housedesk clerkchecking innight's resthotel roomsthe room was niceconvenient locationstaff was friendlyother hotelsnight stayfridge and microwavebooked this hoteloff the highwayup to datenice stay
The check in man at night is amazing ! The breakfast is not worth 10$ ! The breakfast women made my morning ! She was amazing ! The room itself was mostly clean ! Wifi was fast. The channels on the TV were annoying !...More
A very comfortable stay, great location, and very clean! Our room was quite large, we had a very comfortable bed. Access was great even though the hotel is very large. We would highly recommend this hotel!
We spent a night at the SpringHill Suites on our way South. The hotel is conveniently located just south of the Cincinatti Airport exit. The room was relatively large and clean. The bathroom was clean with a nice walk-in shower. The bed was comfortable. The...More
Response from Don C, General Manager at Holiday Inn FlorenceResponded 14 January 2018
This was not the Holiday Inn. We have a full service restaurant and our food is cooked to order.
We arrived at the Holiday Inn in Florence, late on a Sunday night.
We chose this hotel because of it's location. Right off the highway just south of Cincinatti OH, we wouldn't have to fight traffic into the city on Monday morning.
We were greeted...More
Response from IHGService, Guest Relations Manager at Holiday Inn FlorenceResponded 22 December 2017
Lovely day BirthdayGirl63,
Customer service is an opportunity to exceed your customer's expectations and I'm happy that we exceeded yours. This is exactly what we promise to our guests because your satisfaction is important to us.
Thank you for sharing your thoughts because this guides...More
This hotel is very overpriced. The registration staff was very unprofessional. If you needed some in formation you should ask the Wall. You would get more from it. Very unfriendly.
The one person that was an asset to the hotel was Connie.
She was the...More
Response from IHGService, Guest Relations Manager at Holiday Inn FlorenceResponded 4 December 2017
Thank you for staying and taking the time to write us a review. I'm gald that you had a pleasant breakfast experience and I thank you for your wonderful comments about Connie. I'll make sure to pass this on to her. It'll surely...More