We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
As i arrived at motel was greeted by a friendly staff and was given directions that was accurate my room was nice and the grab and go was helpfull to hold me over untill i got to airport thanks extended stay staff jamesMore
Review collected in partnership with Extended Stay
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank james s
Response from 00esa, Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 3 weeks ago
James, it was a pleasure having you as our guest at Extended Stay America. We are delighted to know you were impressed with every aspect of our hotel, especially with the courteous service provided by our staff. We look forward to seeing you again whenever...More
Front desk employer Pam always welcome us with good manners and treat us good, the rooms are clean and comfortable to stay, and the area it's convenient for shopping and a lot of restaurant to go to eat and close to a lot of area...More
Thank Danny F
Response from 00esa, Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 27 October 2017
Danny, thank you for being our guest at Extended Stay America while here for your work. We are glad to know your well-appointed room and our convenient location left you with a great impression of our hotel. We will also be sure to share your...More
Had been on rd for 6 days traveling across country with 3 kids and 2 dogs, had to stay at hotel down road that was more expensive til a spot opened at this one, once it did called got reservation for a week told them...More
Thank Viola B
Response from 00esa, Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 9 October 2017
It is disheartening to read you encountered difficulties with the reservation. This is not the level of service we provide and it certainly doesn’t match our standards. Your comments are appreciated, and it has initiated additional training for our associates as we continuously improve. We...More
The outside of the hotel looks promising for the reasonable rate but once we walked inside there was a distinct odor. The hallway on our floor smelled gross. The room itself was a disappointment. The beds were small and difficult to sleep 2 in. Overall...More
Response from 00esa, Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 7 October 2017
Thank you for your feedback. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. The cleanliness and condition you describe is unacceptable and not at all representative of our quality standards. We are meeting with staff members to discuss...More
The best part about the hotel is its location. Right off the interstate, close to Cincinnati, and close to restaurants and shopping.; Very convenient. The minuses are that the staff is unfriendly. The desk is right at the front door but no one at the...More
1 Thank hbdawg
Response from 00esa, General Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 26 August 2017
Thank you for your visit. Although you liked our convenient location, we are sorry for the service issues you experienced and regret the inconvenience it caused. I will be sure to share your feedback with the entire team, and we will use it as a...More
US$74 - US$95 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Extended Stay, Booking.com, Priceline, Travelocity, Hotels.com, Expedia, Hotwire and Orbitz so you can book your Extended Stay America - Cincinnati - Florence - Turfway Rd. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.