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Fairfield Inn & Suites Frankfort

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158 Reviews from our TripAdvisor Community

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Showing 158: English reviews
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Grand Rapids, Michigan
Reviewed 2 days ago NEWvia mobile

Convenient location, newly remodeled, very clean, updated rooms, reasonably priced. Front desk were so kind we had some tv problem Ryan came right up and solved the issue in a flash. Fairfield is fortunate to have him working for them so personable and friendly. Breakfast was very nice with a large offering - even had vegan sausage.

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Helpful?
Thank Sue D
Stella, North Carolina
Reviewed 2 weeks ago via mobile

This property, while conveniently located, is in need of a face lift. The counter clerk, Cesar, was extremely friendly and helpful. He was thorough in his review of the hotel's highlights and thanked me for staying there. After that it was mediocre at best. I seriously thought the hotel was under renovations when I stepped off the elevator on my...

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Helpful?
Thank QuahogRob
Matthew R, General Manager at Fairfield Inn & Suites Frankfort, responded to this review

Thank you for sharing this information with us. I apologize for the issues you endured during your stay with us. Our hotel is a bit disheveled looking because we are currently going through a complete remodel. Also, we have recently upgraded our breakfast offerings. We offer a scrambled eggs and cheese omelets everyday along with 1 protein and 1 non...

Reviewed 3 weeks ago

Hotel rooms are being renovated but we never saw or heard any construction! Our room was very nice and clean. Staff was very friendly. Warm cookies at check-in and nice breakfast bar. Our room was located on the first floor and near the indoor pool...not a good location as quite noisy and a lot of traffic in the hall.

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Thank MamaPearl
Hamilton, Canada
Reviewed 4 weeks ago

Some big goings-on in town, so after trying 2 other hotels, we got "the last room in town". It was 9 p.m. Reception fellow must have been new; took forever to check in. Room was a "superior king" at $149; really nothing special and no way was the bed a king - at most a queen. But beggars really cannot...

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Helpful?
Thank judi20001999
Matthew R, General Manager at Fairfield Inn & Suites Frankfort, responded to this review

Thank you very much for sharing this information. I am sorry it took a while to get you checked into the hotel. I will have a nice talk with my staff and work with them so that the next guest does not share your experience. I train my staff to remain courteous and thorough yet be as expeditious as they...

Reviewed 6 November 2016 via mobile

Our room was very nice and clean and the continental breakfast was adequate. I'd definitely recommend staying here. It also had an indoor pool and hot tub, although we were there for a funeral and not able to take advantage.

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Thank Lisa M
Birmingham, Alabama
Reviewed 5 November 2016

I want to say first and foremost the front desk was stellar, very friendly and professional. I had not stayed at a Fairfield Inn before, and was trying to work on my Marriott points since hitting Diamond at Hilton. The rooms are more bare than a Hampton Inn, but I can over look this, I just want to be comfortable,...

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Helpful?
Thank SuthnBelle1975
Matthew R, General Manager at Fairfield Inn & Suites Frankfort, responded to this review

Thank you for this information. I appreciate the nice comments you made concerning my staff. We do work very hard to make sure that we provide excellent customer service to our guests. I must say that I find it shocking that you are the very first person to tell me that our beds were too short for them. Especially considering...

Greenville, North Carolina
Reviewed 25 October 2016

Don't let the old style exterior fool you - the inside is fresh and updated! The front desk staff was over the top friendly - always available to greet upon arrival and helpful with a smile. The rooms are clean - bathroom was cleaned daily (not just tidied - cleaned!). The beds were comfy, good selection of tv channels. Breakfast...

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Thank Trixter2013
Benton, Kentucky
Reviewed 21 October 2016 via mobile

Just spent 4 nights here during a business trip - didn't want to leave! Super clean, great breakfast, wonderful nights sleep! I did know ahead of time there would be no refrigerator in the room so brought a small cooler. Would not hesitate to stay here again.

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Thank travelinfam93
Fredericksburg, Virginia
Reviewed 18 October 2016

As you head down I-64, in what appears to be a sparsely settled part of Kentucky, a roadside gem appears that can meet your needs for a good night's sleep and some much needed rest. The hotel is easily found and meets your basic needs. It's clean and comfortable, and the staff is very helpful. Nice stop on a long...

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Thank Mike J
Corbin, Kentucky
Reviewed 7 October 2016

Stayed here for a week. Very convenient to interstate and restaurants. Staff was all very friendly and helpful. Continental breakfast was very good as well; scrambled eggs daily and they taste like real eggs, also had real sausage patties one day and sausage gravy another day. Breakfast also offers cereal, fruit, waffles, and muffins. Loved the variety offered. I had...

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Helpful?
Thank A S

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Fairfield Inn & Suites Frankfort

Address: 40 Chenault Rd, Frankfort, KY 40601-9260
Region: United States > Kentucky > Frankfort
Price Range: RM541 - RM829 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Frankfort 2.5*
Number of rooms: 69
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Also Known As:
Fairfield Inn And Suites Frankfort
Fairfield Inn & Suites Frankfort Hotel Frankfort
Fairfield Inn Frankfort
Fairfield Frankfort
Frankfort Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Frankfort staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Frankfort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the indoor pool area! too noisy and a lot of hall traffic!”
 of 5 bubbles MamaPearl, 3 Mar 2017 | Read review
“Just needed a place to lay our heads, so the nice looking pool we saw was not relevant.”
 of 5 bubbles judi20001999, 21 Feb 2017 | Read review
“3 stories - probably any location would be fine.”
 of 5 bubbles SusanH236, 18 Jul 2016 | Read review
“I always get a room close to the back door. Closer parking”
 of 5 bubbles ldbrown3138, 10 Jul 2016 | Read review
“3rd floor is best, no one tromping around on top of you and that is where the new mattresses are if that is important to you.”
 of 5 bubbles 97MikeS, 30 Jun 2016 | Read review
5 of 5