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Capital Plaza Hotel

PricelineUS$91*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$99*
US$91*
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US$99*
US$99*
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Capital Plaza Hotel
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177 Reviews from our TripAdvisor Community

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Showing 176: English reviews
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Hampton, Virginia
Reviewed 1 week ago NEWvia mobile

Paid for a king non-smoking, put into a room where the "non-smoking" sign was the only thing not caked with nicotine. Wife called and at first we were offered lesser rooms (queen or two doubles). I sat on the mattress while she called and it felt about 620 years old and lumpy. Hung up and told them we were disappointed....

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Helpful?
Thank TheChee
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you so much for you feedback. I want to apologize for your initial experience. We have just changed all of the furniture in this hotel and so I am not sure why your room gave you the impression it did. I am happy to hear that the staff made it right with you and you were able to give...

Etlan, Virginia
Reviewed 1 week ago NEW

Attended the Hotel with a teenage 4-H group. The staff was extremely friendly and accommodating. Upon arrival, we needed a cot and it was brought up almost immediately. The Breakfast Buffet was superb and the indoor pool was a great hit with the young people. We attended 2017 Rolex at the Kentucky Horse Park and loved the very scenic commute...

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Helpful?
Thank CoppedgeFarms
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you so much for the feedback on your recent stay. I am glad to hear that you enjoyed the hotel service and the breakfast buffet. The Rolex is such a special event for our area and it is a beautiful commute in the spring. I will pass your comments on to the staff and let them know you were...

Reviewed 2 weeks ago via mobile

Good and confortable hotel... Clean and nice... Near the city center and you can walk from it and see the sights of the city. Good breakfast...rooms has everything you need... Stayed there just for one night so can write you a lot, but firt impresson is preety good :)

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Helpful?
Thank Marko N
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for the feedback! I am glad to hear we made a good first impression. We have made a lot of changes over the last year. We do hope to see you on a return visit very soon!

Reviewed 17 April 2017 via mobile

We checked in late with no hassles and excellent service from Calvin. Room was clean and spacious. Bedding was very comfortable. Woke up to a great view. The breakfast was outstanding. We will stay here again when in town. Wish we had more time to stay but had to get to our softball tourney. The lobby is grand, complete with...

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Helpful?
Thank Jim F
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for the feedback on your recent stay. We are so happy to hear that you had a great stay. We will let know Calvin know that you were very pleased with the service he provided. We do hope you will stay with us again very soon!

Uniontown
Reviewed 9 April 2017

Average hotel. Average room amenities. Surprisingly, their website is not clear but leaves out things they do have like free buffet breakfast (evidently only with certain reservations). Also missed, in room refrigerator and microwave. Again with certain reservations. Clean but in need of updating. Location is perfect is visiting Buffalo Trace Distillery. Only about a mile away. But, it's not...

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Helpful?
Thank Daniel B
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for the feedback on your recent stay. I am not sure where the confusion is on the website, but let me be clear, we do offer a free hot breakfast buffet for all of our guests! We also get many compliments on it. I do apologize if the food was not to your liking. We do try to...

Reviewed 5 April 2017 via mobile

I stayed here for a conference. The room was somewhat dated but adequate, the heat didn't work but they sent the guy right up when I called. My biggest complaint would be no mini frig and microwave. Room was clean and mattress was fairly comfortable.

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Helpful?
Thank Huffalufagus
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for the feedback on your recent stay. We are currently in process of updating our rooms and you should love the final product. We do hope you visit us again very soon.

Princeton, New Jersey
Reviewed 28 March 2017

The hotel is very clean and the staff is very friendly. A couple of issues came up during my stay. First the room I reserved (at extra cost) with a refrigerator and microwave was not the room I was given at check in. I had to go back to the desk and wait while the staff figured it out. When...

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Helpful?
Thank Kathryn C
Lexington, Kentucky
Reviewed 21 February 2017

I attended this hotel for a business trip to the Capitol and then business meeting the following day. The hotel is somewhat dated but very clean. The front desk staff was absolutely amazing!! Very helpful. Terrie Monie, Front Desk Manager went above and beyond to provide assistance on my checkout as well as some of my co-workers! Would recommend to...

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Helpful?
Thank Kimfen
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for the wonderful feedback! I am happy to hear that my staff made a great impression on you and your coworkers. We are in the process of updating our rooms and will address the issue you mentioned. Thank you so much for taking the time to write and I will let Terry know how much you appreciated her...

Reviewed 10 February 2017

I chose this for proximity to a meeting I was attending. All the personnel were polite and helpful. The room was clean and well appointed. There were only two small hitches. The signage in the lobby was a little confusing and there were no USB ports in the room. As I said, small hitches only. I would stay there again.

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Helpful?
Thank Mary B
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for your wonderful feedback. USB ports are a nice amenity and I appreciate the suggestion. We are very happy to hear you would choose to stay with us on a return visit. We look forward to serving you.

Reviewed 25 January 2017 via mobile

Came here to work a basketball tourney, it's my second consecutive trip. Had visited hotel in the late 90s, was not impressed the. Place was outdated and smelled of old cigarettes and bourbon from state workers from long ago. However this trip, I am really pleased. Updated rooms and very very clean personal areas. The shower is sharp and this...

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Helpful?
1Thank Cshaunwilliams
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for the wonderful feedback on your recent stay. We have been working hard to update our hotel and it's nice to hear that you were impressed with the changes. We do hope that you will return again soon!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service

Additional Information about Capital Plaza Hotel

Address: 405 Wilkinson Blvd, Frankfort, KY 40601-1849 (Formerly Holiday Inn Frankfort - Capital Plaza)
Region: United States > Kentucky > Frankfort
Price Range: RM466 - RM572 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Capital Plaza Hotel 3*
Number of rooms: 189
Reservation Options:
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Also Known As:
Holiday Inn Frankfort
Frankfort Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Capital Plaza Hotel staff and other travellers.
3 questions
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Shelbyville, Kentucky
over a year ago
Sedalia, Missouri
over a year ago

See all questions (3)

Questions? Get answers from Capital Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had end of the hall rooms for our youthful crowd. Photos are limited because of privacy concerns for young folks.”
CoppedgeFarms, 23 May 2017 | Read review
“Don't bother paying extra for the refrigerator, it may not work and can't be fixed quickly.”
kathrync678, 28 Mar 2017 | Read review
“River view rooms are noisier. Your choice.”
CharlotteF341, 9 Sep 2016 | Read review
“Don't stay here.”
travelpr0123, 12 Aug 2016 | Read review
“Easy to access directly from Hwy 127”
yvonne070216, 6 Aug 2016 | Read review
5 of 5
Priceline
US$91* /night
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TripAdvisorUS$99
Orbitz.comUS$99
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*Disclaimer
Prices are for 1 room, 2 adults
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