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Holiday Inn Express Hotel & Suites Franklin

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Holiday Inn Express Hotel & Suites Franklin
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282 Reviews from our TripAdvisor Community

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Showing 282: English reviews
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Louisville, Kentucky
Reviewed 2 days ago NEW

This is a great HIE. The rooms are very clean, neat and the facility seems to be somewhat new. The staff at check in was very friendly and efficient. It is convenient to I -65 near restaurants. The Breakfast was excellent.

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Thank Denny R
A TripAdvisor Member
Brooksville, Florida
Level Contributor
6 reviews
4 hotel reviews
Reviewed 6 days ago NEWvia mobile

We experienced the quickest check in ever. The rooms are very clean and efficient. The pancake maker made breakfast entertaining and made for interesting conversation. We are well rested...Staff is great and friendly. This is probably the most friendly hotel!

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FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with my team and we are all very happy that we were able to make your stay 100% satisfactory. In the meantime please keep us in mind when you are here in our town please make...

Reviewed 1 week ago via mobile

Keenie and Mate provided excellent and friendly service. The breakfast was great, the coffee was fantastic and the rooms were clean and quiet. I'll reccomend this hotel to anyone in the Franklin area. Exceptional accommodations and service.

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Thank Wade G
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with Maye and Keeni and they are ecstatic about you mentioning them by name. I also shared your thoughts with the rest of my crew who also contributed to making your stay 100% satisfactory. In the...

LaPorte, Indiana, United States
Reviewed 2 weeks ago

While traveling we have stayed at numerous HIE all have been 4 and 5 stars! This particular one stands out for the breakfast room. Keeni , was the hostess with the mostest , very friendly and helpful. a cut above the usual!!

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Thank Tom F
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with Keeni and she is ecstatic about you mentioning her by name. I also shared your thoughts with the rest of my crew who also contributed to making your stay 100% satisfactory. In the meantime please...

little rock, arkansas
Reviewed 2 weeks ago

We travel through Franklin a couple of times a year. This is a great Hilton Honors deal, 10,000 pts for a free night. We enjoy the hotel and the breakfast. The staff is wonderful. We look forward to our next visit.

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Thank annbell
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your thoughts at the Hampton while you stayed at the Holiday Inn Express and Suites in Franklin ky. Evidently the name Hampton is etched in your memory but it was obviously overshadowed by the service you got at our facility. Perhaps your thoughts were only...

Waupun, Wisconsin
Reviewed 3 weeks ago

Stopped on our way home from Florida about 7 p.m. The lady who checked us in was cheerful and very willing to help in any way she could. She asked about floor preference, gave us a cold bottle of water and told us the hours for the pool, breakfast, etc. They had the menu posted that night and in morning...

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Thank Linda Z
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with Jo and Brenda and they are ecstatic about you mentioning them by name. I also shared your thoughts with the rest of my crew who also contributed to making your stay 100% satisfactory. In the...

A TripAdvisor Member
Level Contributor
4 reviews
1 helpful vote
Reviewed 3 weeks ago via mobile

The hotel provided us with adjoining rooms, something many hotels do not see as important, being a large family we request this often and yet rarely enjoy. Many times upon asking we are left with a quizzical stare as if they do not even know what we are talking about. Very pleased with our brekfast service also, Brenda and Sharon...

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Thank A TripAdvisor Member
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with Jo and Brenda and they are ecstatic about you mentioning them by name. I also shared your thoughts with the rest of my crew who also contributed to making your stay 100% satisfactory. In the...

Fortville
Reviewed 4 weeks ago

Stopped on the way to Florida and liked it so much, decided to stay on the return trip. Sharron and Keeni do a great job on the breakfast. Everyone makes you feel very welcome. Will stay again if we have a chance.

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Thank Donna D
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with Jo and Keena and they are ecstatic about you mentioning them by name. I also shared your thoughts with the rest of my crew who also contributed to making your stay 100% satisfactory. In the...

Grand Rapids, Michigan
Reviewed 4 weeks ago

Stayed here in late January on our way to Florida. Arrived about 7 Pm after a 500+'mile drive from Michigan. Hotel was right off the interstate, easy to get to, but still quiet. Good check in, friendly clerk, as well as a nice room and good breakfast the next morning. Quite busy at 6 AM for breakfast, but probably everyone...

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Thank Bob H
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with my crew who contributed to making your stay 100% satisfactory. In the meantime please keep us in mind when you are here in our town please make it a point to come back and visit...

London, Canada
Reviewed 4 weeks ago via mobile

We booked this hotel for our first night travelling home to Ontario from Panama City Beach, Florida. We were not disappointed. The front desk ladies were welcoming and sincerely helpful. Our room was clean and large with mini fridge (with freezer) and microwave. The beds were comfortable and the hotel very quiet, away from highway noise. There are several restaurants...

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Thank grandma_sue63
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with the rest of my crew who contributed to making your stay 100% satisfactory. Next time please take some time and enjoy our hot delicious buffet breakfast. It is fantastic I can assure you that. In...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Holiday Inn Express & Suites Franklin, KY is conveniently located at I-65, Exit 2. Our hotel is only a days drive from Chicago or the Gulf of Mexico, making this Franklin hotel a great stopping point while traveling north or south. Franklin, KY has been honored as one of the 50 Best Small Southern Towns. While visiting us, enjoy the many antique shops the city has to offer. If shopping is not your cup of tea, the Kentucky Downs Race Course hosts the Kentucky Cup Turf Festival & offers year-round simulcasts. You can also experience a great round of golf at the Kenny Perry Golf Course. Our Holiday Inn Express & Suites offers spacious & luxurious guest rooms. Keep in touch with your office or home with free wired/wireless high-speed Internet access and stay productive working from your desk & ergonomic chair. Enjoy viewing your TV programs on our 32 HDTV then enjoy a restful night s sleep with the Simply Smart Bedding Package. Start your day with the guest No. 1-rated Stay Smart Showerhead . Get a Smart Start on your day with the hot Express Start breakfast bar, with the world's best-tasting cinnamon rolls! We hope you'll enjoy the other features of our Holiday Inn Express as well, such as our 24-hour fitness center, business center & a refreshing heated indoor pool.We look forward to welcoming you to the Holiday Inn Express & Suites Franklin where Kentucky meets Tennessee & where heritage meets hospitality. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Franklin

Address: 85 Neha Dr, Franklin, KY 42134-7846
Region: United States > Kentucky > Franklin
Price Range: RM523 - RM770 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Franklin 2.5*
Number of rooms: 75
Reservation Options:
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Hotel Style:
#1 Business Hotel in Franklin
#1 Family Hotel in Franklin
#1 Romantic Hotel in Franklin
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Franklin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check door hasp upon checking in.”
 of 5 bubbles norenek2017, 30 Jan 2017 | Read review
“Ask for a NON HIGHWAY side room if you don't want to listen to the interstate traffic all night”
 of 5 bubbles Indy_Fan_Man, 18 Dec 2016 | Read review
“3rd floor, backside is very quiet.”
 of 5 bubbles U3335XWbarbarar, 29 Oct 2016 | Read review
“we asked for a room on the top floor, previous night we had little footsteps running around until 10pm”
 of 5 bubbles IllinoisTravelnut, 22 Aug 2016 | Read review
“Ask for the King Suite”
 of 5 bubbles michaelsU5074ZX, 23 May 2016 | Read review
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