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Holiday Inn Express Hotel & Suites Franklin

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Holiday Inn Express Hotel & Suites Franklin
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249 Reviews from our TripAdvisor Community

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Showing 249: English reviews
1 review
Reviewed 2 days ago NEW

I travel all over united states for work and this Holiday Inn Express ranks at the top. The best part of my stay is always the breakfast staff. They make you feel like you are at home. The rooms are very comfortable and clean. Had a 30 day stay and never felt like I wasn't at home. A++++

Helpful?
Thank Rodney G
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW via mobile

Rana, Carlee, and Christie are awesome hostesses. They take very good care of us and made sure our needs are taken care of. Breakfast is hot and good every morning and the breakfast staff always makes sure we start our day off right. Jeff M.

Helpful?
3 Thank JMike75
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will certainly share your comments with Rana, Carlee and Christie. They sure are going to love what you wrote. I will also share your compliments with the rest of my team and when... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

Just want to let you know the I was recently traveling through on an unexpected road trip from Ohio to pick up my sister in Nashville, TN and take her to Illinois. We stopped at this Holiday Inn Express, knowing that I can typically depend on Holiday Inns to be nice hotels. Christie was working the front desk when we... More 

Helpful?
1 Thank Jeannine K
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will certainly share your comments with Christie. She is going to love what you wrote. I will also share your compliments with the rest of my team and when you are here in... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

This is a clean and well-run Holiday Inn. We have come back twice. The staff is attentive and pleasant at all hours of the day. They are courteous and offer you water when you come in. The free breakfast is carefully served by Sharon and Brenda and other staff, who make sure the coffee and food selections are warm and... More 

Helpful?
1 Thank cochapin
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will certainly share your comments with my breakfast hostesses Sharon and Brenda. They sure are going to love what you wrote. I will also share your compliments with the rest of my team... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

The hotel was wonderful very clean and smelled very good the room was excellent we stayed in a king bed suite with a spa bath very romantic although there wasn't much to do around the hotel its self but we discovered an antique store across the street and a awesome stake house for dinner.

Helpful?
Thank Melissa M
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will share your compliments with the rest of my team and when you are here in our town again please do come back and visit us. We will appreciate it very much. yours... More 

1 review
Reviewed 2 weeks ago via mobile

The hotel staff is very hospitable and makes you feel at home. The breakfast staff is exceptional and always makes sure we are having a good morning. I've been here for a month and every day has been awesome.

Helpful?
Thank Levi P
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will certainly share your comments with my breakfast hostesses. They sure are going to love what you wrote. I will also share your compliments with the rest of my team and when you... More 

1 review
Reviewed 2 weeks ago via mobile

Have been staying at this hotel a lot in the last couple months and always have a great experience. Rooms are always clean. Breakfast is always good. And the employees are super friendly, especially Kenni, she always makes a point to come over and talk to us!!

Helpful?
Thank Jessica P
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will certainly share your comments with Keeni. She is sure going to love what you wrote. I will also share your compliments with the rest of my team and when you are here... More 

GREEN BAY
Level Contributor
770 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 268 helpful votes
Reviewed 2 weeks ago via mobile

As I travel the one chain I look for first because of consistency is Holiday Inn Express. This hotel is located right along I-65 so it isn't particularly quiet. We arrived to a 63 degree room, so turn on the heat, and instantly the room stunk of burnt mildew. We called the front desk, they didn't seemed surprised ("happens every... More 

Helpful?
1 Thank dsj5777
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear Valued Guest, Greetings and thank you for writing. I am very sorry to hear that your experience at my facility was not satisfactory. I am addressing this immediately and I can assure you that this will be rectified so the next guest who comes in does not have to face the same experience like you did. We are humans... More 

2 reviews
Reviewed 3 weeks ago via mobile

Front desk staff was so kind & helpful when we arrived. Then the sweet breakfast crew, Ms Sharon & Ms Brenda, were quick to keep the food fresh and stocked. The room was mostly clean, though the bathroom could have used a deep scrub. Overall, it was a fine stay.

Helpful?
Thank Tracie P
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will certainly share your comments with my breakfast hostesses. They sure are going to love what you wrote. I am sorry that the bathroom cleanliness was not to your liking. I will share... More 

Troy, Ohio
2 reviews
Reviewed 3 weeks ago via mobile

I want to say what great service and hospitality. Even though on our first night we had problems and issues with getting into the door with the key card. So the next morning Christie was able to help us out and offered us an upgrade. The morning breakfasts were very nice too with the hospitality of Brenda and Sharon. And... More 

Helpful?
Thank Angelina M
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will certainly share your comments with my breakfast hostesses & Christie. They sure are going to love what you wrote. I am sorry to hear about your key card issue but I am... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Holiday Inn Express & Suites Franklin, KY is conveniently located at I-65, Exit 2. Our hotel is only a days drive from Chicago or the Gulf of Mexico, making this Franklin hotel a great stopping point while traveling north or south. Franklin, KY has been honored as one of the 50 Best Small Southern Towns. While visiting us, enjoy the many antique shops the city has to offer. If shopping is not your cup of tea, the Kentucky Downs Race Course hosts the Kentucky Cup Turf Festival & offers year-round simulcasts. You can also experience a great round of golf at the Kenny Perry Golf Course. Our Holiday Inn Express & Suites offers spacious & luxurious guest rooms. Keep in touch with your office or home with free wired/wireless high-speed Internet access and stay productive working from your desk & ergonomic chair. Enjoy viewing your TV programs on our 32 HDTV then enjoy a restful night s sleep with the Simply Smart Bedding Package. Start your day with the guest No. 1-rated Stay Smart Showerhead . Get a Smart Start on your day with the hot Express Start breakfast bar, with the world's best-tasting cinnamon rolls! We hope you'll enjoy the other features of our Holiday Inn Express as well, such as our 24-hour fitness center, business center & a refreshing heated indoor pool.We look forward to welcoming you to the Holiday Inn Express & Suites Franklin where Kentucky meets Tennessee & where heritage meets hospitality. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Franklin

Address: 85 Neha Dr, Franklin, KY 42134-7846
Region: United States > Kentucky > Franklin
Price Range: RM371 - RM692 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Franklin 2.5*
Number of rooms: 75
Reservation Options:
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Hotel Style:
#1 Business Hotel in Franklin
#1 Family Hotel in Franklin
#1 Romantic Hotel in Franklin
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Franklin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor, backside is very quiet.”
 of 5 bubbles U3335XWbarbarar, 29 Oct 2016 | Read review
“we asked for a room on the top floor, previous night we had little footsteps running around until 10pm”
 of 5 bubbles IllinoisTravelnut, 22 Aug 2016 | Read review
“Ask for the King Suite”
 of 5 bubbles michaelsU5074ZX, 23 May 2016 | Read review
“Ask for the 2nd or 3rd floor facing the beautiful view of the woods and country field.”
 of 5 bubbles CaryandCarol, 23 May 2016 | Read review
“We always upgrade to a king suite. It's a great value for us.”
 of 5 bubbles Italyin2013, 16 Apr 2016 | Read review
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