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Holiday Inn Express Hotel & Suites Franklin

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Holiday Inn Express Hotel & Suites Franklin
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271 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Vincennes, Indiana
Reviewed 18 December 2016

I have stayed at the Holiday Inn Express in Franklin on many occasions and have NOT been disappointed yet. The front desk staff are excellent to take care of the guest. The couple of times I have had a maintenance issue they were quickly resolved. The only issue I have ever had was even though I had my do not...

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Helpful?
Thank Indy_Fan_Man
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning, happy new year and thank you for writing. Brenda and Sharon are ecstatic after reading what you wrote about them. I also shared your positive experience with the rest of my crew and I have addressed the issue about the DND. I am very sorry that your privacy was breached. I am sure it was...

Sparta, Tennessee
Reviewed 3 December 2016

This hotel has to be the best one in Franklin. The staff is super nice and the hotel is very clean. They helped us get real happy after a bad experience at another hotel, also in Franklin. We were able to get a wonderful room that was very clean. We are 100% staying here again every time we come to...

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Thank Jonathan C
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing & thank you for being a level 6 contributor to TA. WOW for a seasoned traveller like yourself what you have written about my team and our facility makes all of us feel ecstatic. In the meantime please keep us in mind when you are here in our town please...

Reviewed 2 December 2016

I travel all over united states for work and this Holiday Inn Express ranks at the top. The best part of my stay is always the breakfast staff. They make you feel like you are at home. The rooms are very comfortable and clean. Had a 30 day stay and never felt like I wasn't at home. A++++

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Thank Rodney G
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. WOW for a seasoned traveller like yourself what you have written about my team and our facility makes all of us feel ecstatic. In the meantime please keep us in mind when you are here in our town please make it a point to come back and visit us. We...

Reviewed 30 November 2016 via mobile

Rana, Carlee, and Christie are awesome hostesses. They take very good care of us and made sure our needs are taken care of. Breakfast is hot and good every morning and the breakfast staff always makes sure we start our day off right. Jeff M.

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Helpful?
2Thank JMike75
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will certainly share your comments with Rana, Carlee and Christie. They sure are going to love what you wrote. I will also share your compliments with the rest of my team and when...

Reviewed 27 November 2016

Just want to let you know the I was recently traveling through on an unexpected road trip from Ohio to pick up my sister in Nashville, TN and take her to Illinois. We stopped at this Holiday Inn Express, knowing that I can typically depend on Holiday Inns to be nice hotels. Christie was working the front desk when we...

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Helpful?
1Thank Jeannine K
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will certainly share your comments with Christie. She is going to love what you wrote. I will also share your compliments with the rest of my team and when you are here in...

Reviewed 25 November 2016

This is a clean and well-run Holiday Inn. We have come back twice. The staff is attentive and pleasant at all hours of the day. They are courteous and offer you water when you come in. The free breakfast is carefully served by Sharon and Brenda and other staff, who make sure the coffee and food selections are warm and...

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Helpful?
1Thank cochapin
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will certainly share your comments with my breakfast hostesses Sharon and Brenda. They sure are going to love what you wrote. I will also share your compliments with the rest of my team...

Reviewed 24 November 2016 via mobile

The hotel was wonderful very clean and smelled very good the room was excellent we stayed in a king bed suite with a spa bath very romantic although there wasn't much to do around the hotel its self but we discovered an antique store across the street and a awesome stake house for dinner.

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Thank Melissa M
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will share your compliments with the rest of my team and when you are here in our town again please do come back and visit us. We will appreciate it very much. yours...

Reviewed 19 November 2016 via mobile

The hotel staff is very hospitable and makes you feel at home. The breakfast staff is exceptional and always makes sure we are having a good morning. I've been here for a month and every day has been awesome.

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Thank Levi P
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will certainly share your comments with my breakfast hostesses. They sure are going to love what you wrote. I will also share your compliments with the rest of my team and when you...

Reviewed 17 November 2016 via mobile

Have been staying at this hotel a lot in the last couple months and always have a great experience. Rooms are always clean. Breakfast is always good. And the employees are super friendly, especially Kenni, she always makes a point to come over and talk to us!!

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Helpful?
Thank Jessica P
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will certainly share your comments with Keeni. She is sure going to love what you wrote. I will also share your compliments with the rest of my team and when you are here...

GREEN BAY
Reviewed 13 November 2016 via mobile

As I travel the one chain I look for first because of consistency is Holiday Inn Express. This hotel is located right along I-65 so it isn't particularly quiet. We arrived to a 63 degree room, so turn on the heat, and instantly the room stunk of burnt mildew. We called the front desk, they didn't seemed surprised ("happens every...

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1Thank dsj5777
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear Valued Guest, Greetings and thank you for writing. I am very sorry to hear that your experience at my facility was not satisfactory. I am addressing this immediately and I can assure you that this will be rectified so the next guest who comes in does not have to face the same experience like you did. We are humans...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Holiday Inn Express & Suites Franklin, KY is conveniently located at I-65, Exit 2. Our hotel is only a days drive from Chicago or the Gulf of Mexico, making this Franklin hotel a great stopping point while traveling north or south. Franklin, KY has been honored as one of the 50 Best Small Southern Towns. While visiting us, enjoy the many antique shops the city has to offer. If shopping is not your cup of tea, the Kentucky Downs Race Course hosts the Kentucky Cup Turf Festival & offers year-round simulcasts. You can also experience a great round of golf at the Kenny Perry Golf Course. Our Holiday Inn Express & Suites offers spacious & luxurious guest rooms. Keep in touch with your office or home with free wired/wireless high-speed Internet access and stay productive working from your desk & ergonomic chair. Enjoy viewing your TV programs on our 32 HDTV then enjoy a restful night s sleep with the Simply Smart Bedding Package. Start your day with the guest No. 1-rated Stay Smart Showerhead . Get a Smart Start on your day with the hot Express Start breakfast bar, with the world's best-tasting cinnamon rolls! We hope you'll enjoy the other features of our Holiday Inn Express as well, such as our 24-hour fitness center, business center & a refreshing heated indoor pool.We look forward to welcoming you to the Holiday Inn Express & Suites Franklin where Kentucky meets Tennessee & where heritage meets hospitality. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Franklin

Address: 85 Neha Dr, Franklin, KY 42134-7846
Region: United States > Kentucky > Franklin
Price Range: RM374 - RM722 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Franklin 2.5*
Number of rooms: 75
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Franklin
#1 Family Hotel in Franklin
#1 Business Hotel in Franklin
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Franklin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check door hasp upon checking in.”
 of 5 bubbles norenek2017, 30 Jan 2017 | Read review
“Ask for a NON HIGHWAY side room if you don't want to listen to the interstate traffic all night”
 of 5 bubbles Indy_Fan_Man, 18 Dec 2016 | Read review
“3rd floor, backside is very quiet.”
 of 5 bubbles U3335XWbarbarar, 29 Oct 2016 | Read review
“we asked for a room on the top floor, previous night we had little footsteps running around until 10pm”
 of 5 bubbles IllinoisTravelnut, 22 Aug 2016 | Read review
“Ask for the King Suite”
 of 5 bubbles michaelsU5074ZX, 23 May 2016 | Read review
5 of 5