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Holiday Inn Express Hotel & Suites Franklin

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Traveller (48)
Room & Suite (34)
Dining (3)
Overview
  • Excellent79%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“front desk”(41 reviews)
“excellent hotel”(8 reviews)
“hot tub”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (331)
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Traveller rating
257
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LanguageEnglish
257
49
14
3
7
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All reviewsfront deskexcellent hotelhot tubcinnamon rollsbreakfast roomi highly recommend this hotelbreakfast staffthe general managersuper friendly stafffamily reunionwonderful staynext morningwe've stayedgreat stopafter a long daycookiesyogurt
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21 - 25 of 330 reviews
Reviewed 15 September 2017 via mobile

Nice clean place. Girl Heather at breakfast was sweet. Helped us with all good options. Great job. Heather. Nice place. Entire place is really nice. Ggggrrrrteeeaaaatttt. I would definitely stay here again from the check into the check out this place is one wonderful establishment.More

Thank caaey1234
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 3 October 2017

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with Heather and also with the rest of my team and we are all very happy that we were able to...More

Reviewed 10 September 2017 via mobile

We made our reservation prior to leaving Georgia on Thursday August 31st. We were traveling to Michigan for a Family event. We reserved a pet friendly room for Sunday night September 3 for our trip back to Georgia. We were greeted by a friendly staff...More

Thank Joe C
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 3 October 2017

Dear Joe, Suzi and how can we forget baby Bella!! Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with my team and we are all very happy that we were able to...More

Reviewed 7 September 2017

arrived late night Friday Room was prepaid via Hotel.com Hotel lobby looked OK - but the room had old dirty sofa. Carpet was dirty - stains and may be reason for bad odor in room. Definitely need to sanitize rooms and update furniture. Room keys...More

1  Thank RRSTL1
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 14 September 2017

Dear Mr.RRSTL, Respect! It is simple enough, easily reciprocated and goes a long way in making friends. You know as much as I do the wrath of your review stems from the fact you were fined for bringing your pet to pet unfriendly room. You...More

Reviewed 31 August 2017

After driving from Tallahassee for 10 or 12 hours we were tired, hungry, and ready for a good nights rest. This proved to be the perfect spot. Nice friendly front desk personnel recommended a restaurant and it was a fine choice. The hotel is typical...More

Thank msgttop
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 7 September 2017

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with my team and we are all very happy that we were able to make your stay 100% satisfactory. In the...More

Reviewed 22 August 2017

I came here for the 2017 eclipse, so no doubt in many ways this was an atypical stay. But this is a fantastic hotel. The room was great, the property is well-maintained, and breakfast is fine. But the staff is terrifically helpful! They were completely...More

Thank Douglas D
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 7 September 2017

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with my team and we are all very happy that we were able to make your stay 100% satisfactory. In the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$107 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Franklin
#1 Romantic Hotel in Franklin
#1 Family Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Franklin
#1 Romantic Hotel in Franklin
#1 Family Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (48)
Room & Suite (34)
Dining (3)
Pool & Beach (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Cbigg2014
7 July 2017|
AnswerShow all 6 answers
Response from Ed D | Reviewed this property |
Old Friends has retired racehorses to see and feed, Kentucky Downs racecourse with video parimutual wagering, and the downtown area has several places of interest. Hot Plate is a great place to eat breakfast or lunch. Sol... More
0
Votes
Room Tips
"Get away from other people!"
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"Make sure you check the room before you finalize payment. And ask for a room that is not next to the pool."
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"Top floor (3rd) had the master suite where I stayed. You can fit a small army of people in there!"
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"The staff and hot breakfast are great."
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