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Holiday Inn Express Hotel & Suites Franklin

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Traveller (48)
Room & Suite (34)
Dining (3)
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Overview
  • Excellent79%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“front desk”(41 reviews)
“excellent hotel”(8 reviews)
“hot tub”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Franklin
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Offers from Holiday Inn Express Hotel & Suites Franklin
Special Offer: Book Direct and Save
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (332)
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Traveller rating
258
49
14
3
7
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Time of year
LanguageEnglish
258
49
14
3
7
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All reviewsfront deskexcellent hotelhot tubcinnamon rollsbreakfast roomi highly recommend this hotelbreakfast staffthe general managersuper friendly stafffamily reunionwonderful staynext morningwe've stayedgreat stopafter a long daycookiesyogurt
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61 - 65 of 331 reviews
Reviewed 20 February 2017 via mobile

We stopped at this hotel after a long day of driving back home from Orlando, FL. We arrived at approximately 4:00p.m. The hotel was not busy and upon arrival we were upgraded to a suite room. We really appreciated the upgrade as well as how...More

Thank Cory S
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 26 February 2017

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with my crew who contributed to making your stay 100% satisfactory. In the meantime please keep us in mind when you...More

Reviewed 19 February 2017 via mobile

I had amazing visit breakfast was good the 2 ladies was frienldy and polite Maye and dont know the other one name and the rooms was very clean I will be coming back soon it is close to restaurants and near kentucky downsMore

Thank justinmccoy23
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 26 February 2017

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. Brenda and Sharon are elated after reading what you wrote about them. I also shared your positive experience with the rest of my crew who contributed...More

Reviewed 17 February 2017 via mobile

Breakfast was good the two ladies were very nice Sharon and Keeni. Would recommend this hotel if you are passing by in this area. The rooms were very clean and people were nice. Great place to stay. Close to casino and a lot of industry...More

Thank David T
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 26 February 2017

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. Sharon and Keena are elated after reading what you wrote about them. I also shared your positive experience with the rest of my crew who contributed...More

Reviewed 7 February 2017 via mobile

I must say that this Holiday Inn has to be the nicest 'side of the Interstate' hotels we've had the pleasure to stay in. And a pleasure to was - except for one issue, but more on that later. As we travel by car to...More

Thank Boogabooster_com
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 26 February 2017

Dear valued guest, Greetings and good morning! Thank you for writing. I appreciate you bringing my attention to the lighting part. I am sorry that the room drapes had gaps through which the light seeps through. I will see what possible solutions I can come...More

Reviewed 3 February 2017 via mobile

The whole staff were awesome. I arrived, was told about the local restaurants that were recommended. I was well taken care of by, my room cleaner Sam who left a nice message about my room. I was taken care of by Brenda (spelled wrong) and...More

Thank tweetler
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 26 February 2017

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. Brenda and Sam are elated after reading what you wrote about them. I also shared your positive experience with the rest of my crew who contributed...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$108 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Franklin
#1 Business Hotel in Franklin
#1 Family Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Franklin
#1 Business Hotel in Franklin
#1 Family Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (48)
Room & Suite (34)
Dining (3)
Pool & Beach (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Cbigg2014
7 July 2017|
AnswerShow all 6 answers
Response from Ed D | Reviewed this property |
Old Friends has retired racehorses to see and feed, Kentucky Downs racecourse with video parimutual wagering, and the downtown area has several places of interest. Hot Plate is a great place to eat breakfast or lunch. Sol... More
0
Votes
Room Tips
"Get away from other people!"
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"Make sure you check the room before you finalize payment. And ask for a room that is not next to the pool."
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"Top floor (3rd) had the master suite where I stayed. You can fit a small army of people in there!"
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"The staff and hot breakfast are great."
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