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Comfort Inn Harlan

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Comfort Inn Harlan
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39 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Bardstown, Kentucky
Reviewed yesterday NEW

We booked 8 rooms and they were great to work with us and a super friendly staff. We would certainly come back again. There were a few small things, but nothing major at all. The breakfast was good, and it was a great location. I will mention that you can hear the traffic from the highway, and a train whistle...

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Thank R-L J
Indianapolis, Indiana
Reviewed yesterday NEW

Walked in room. There was hair in sink. Washed it out. Had to leave,came back around 7 p.m. it was Back. Must be some blockage in Sink. The cleaning ladies,IF doing their job would have noticed this and reported it to Staff to be Fixed. Plus the Breakfast is Sub-Standard. Please get Better biscuits. You heat them in microwave and...

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Thank dgreen4591
Alexandria, Minnesota
Reviewed 17 October 2016 via mobile

We stay here each time we visit family. The housekeeping staff is wonderful, Tamara (not sure if that's the correct spelling) is so friendly and helpful, makes you feel right at home! The rooms are clean, beds are comfortable. We have a favorite room and I had ask for it when booking, but the girl didn't give us the room;...

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Thank mkm49
RDOSWIP, VP Sales and Marketing at Comfort Inn Harlan, responded to this review

Thank you so much mkm49 for your great review of our Comfort Inn in Harlan, KY. We are so glad that you were able to get the room that you love to stay in. Also thank you for your kind words about our staff. We have great associates that work with us. We hope to see you again soon. Safe...

Reviewed 12 September 2016

I come to Harlan every year to work with students at Martins Fork Lake, and I always stay at this hotel because of its convenience. The staff are very friendly and the rooms are nicely furnished. The carpeting in the hallways is getting old but my room felt like it had been recently updated. Free breakfast in the morning is...

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Thank Roberta B
RDOSWIP, VP of Sales and Marketing at Comfort Inn Harlan, responded to this review

Thank you so much for the review of the Comfort Inn in Harlan and for being a repeat guest. We appreciate your thoughts on the property and our staff. Please do call the hotel on your next visit and book direct with them. Safe Travels and hope to see you soon, Cindy~

Reviewed 4 September 2016 via mobile

It was a little pricey for the area, but we didn't have any issues. Breakfast was great( eggs, Bacon , sausage, waffles, pastries, fresh fruit, juices) just to name a few. Indoor pool was at a good temperature. Had a good time.

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Thank Drew P
RDOSWIP, VP of Sales and Marketing at Comfort Inn Harlan, responded to this review

Thank you so much for your review and for staying at the Comfort Inn in Harlan. We are glad that you enjoyed the property and your stay. Look forward to seeing you on your next visit to our area. Safe Travels, Cindy~

Cincinnati, Ohio
Reviewed 15 August 2016

We were in Harlan for a funeral, so we booked at the Comfort Inn. We have stayed twice now at this hotel. Both times it has been great. The girl at the front desk was super sweet. The first room that we got has a little bit of a musty smell to it. It seemed to be coming out of...

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Thank Misty L
RDOSWIP, VP of Sales and Marketing at Comfort Inn Harlan, responded to this review

Thank you for the review of the Comfort Inn Harlan. Our staff at this hotel is wonderful! Thanks for the heads up on the AC unit filter. I will pass that along to the maintenance for them to check on. Sorry that this trip had to be for a funeral. We hope that next time you are in the area...

Reviewed 21 July 2016 via mobile

The best staff. Comfortable bed. Everything perfect. Ac works so well you'll wake up cold. Nice breakfast. Quiet noone loud waking you up. I would definitely recommend this place to anyone visiting through.

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Thank Peggy D
Lanette P, General Manager at Comfort Inn Harlan, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Michigan
Reviewed 19 July 2016

We stayed at the Comfort Inn in Harlan while in the area for a family reunion. There were initially a couple of concerns about cleanliness, but what appeared to be a dirty bathroom floor must have been stains, as I tried wiping the floor, and nothing came up. The handicap-accessible room was large and could have accommodated a roll-away bed...

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Thank Starlite80
Lanette P, General Manager at Comfort Inn Harlan, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Lanette Pace...

indiana
Reviewed 3 June 2016 via mobile

I stopped in with ten friends while on a motorcycle ride. The rooms were clean and the staff was friendly. The hotel had a big breakfast with plenty of options but I wasn't crazy about the ham and eggs. I used their guest laundry facilities. It worked great. The lady at the front desk was new but very friendly and...

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Thank indianacato
Lanette P, General Manager at Comfort Inn Harlan, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Bedford, Indiana
Reviewed 21 April 2016

For a small town this has got to be one the best maintained facilities. I have stayed in many other chains who do not compare in price and quality. The rooms look modern, clean and very comfortable. The hot breakfast was very good also.

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Thank Greg E
Lanette P, General Manager at Comfort Inn Harlan, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Lanette...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
At the Comfort Inn, Harlan our priority is to meet your every need and expectation! This newly renovated hotel offers spacious rooms with king or two full beds and suites that will make you feel a touch of home. We start the morning with the Free hot breakfast from 6:30am to 9:30am. Free high speed wireless internet access in all guests rooms and lobby. The Comfort Inn, Harlan is a pet friendly hotel. We understand pets become a part of the family and need to travel with their family too. However, we do ask that you sign a pet contract at check-in. Located in downtown Harlan, the Comfort Inn is convenient to the Harlan Appalachian Regional Hospital and many other business locations. The hotel is nestled in the valley of Kentucky’s Pine Mountains and beautiful year round. We are just a 45 minute drive from Middlesboro Kentucky. The Comfort Inn Harlan is a completely renovated facility with a huge luxurious indoor pool, and deluxe spa room accommodations. ... more   less 

Additional Information about Comfort Inn Harlan

Address: 2608 Highway 421, Harlan, KY 40840-5509 (Formerly Holiday Inn Express )
Region: United States > Kentucky > Harlan
Price Range: RM439 - RM612 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Harlan 2.5*
Number of rooms: 62
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Also Known As:
Holiday Inn Express Harlan Hotel Harlan
Holiday Inn Harlan
Harlan Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Harlan staff and other travellers.
1 question
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Questions? Get answers from Comfort Inn Harlan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer rooms on the upper level, but other family stayed on the first floor and it was great too.”
 of 5 bubbles MistyDSweetest, 15 Aug 2016 | Read review
“Request a room away from the pool if you want to sleep before 10:30-11:00 p.m.”
 of 5 bubbles Starlite80, 19 Jul 2016 | Read review
“My room was 206 , it was nice and quiet , get to by elevator or front lobby stairs or back stairs if one parks in the back side lot.”
 of 5 bubbles figmanofky, 11 Apr 2016 | Read review
“quiet and peaceful”
 of 5 bubbles 651dang, 30 Jun 2015 | Read review
“Not much traffic in front of the hotel, so rooms in front are probably fairly quiet. Our room on the end was very quiet. Didn't notice where the railroad tracks were (probably in the back), but we never heard a train.”
 of 5 bubbles Chaz343, 19 Jan 2014 | Read review
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