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Country Inn & Suites By Carlson, Cincinnati Airport

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1 room 2 adults 0 children
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Country Inn & Suites By Carlson, Cincinnati Airport
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527 Reviews from our TripAdvisor Community

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Showing 524: English reviews
Kodak, United States
Reviewed yesterday NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Shari F
Morehead, United States
Reviewed 6 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank johnas542
Michael K, General Manager at Country Inn & Suites By Carlson, Cincinnati Airport, responded to this review

New York City, New York
Reviewed 1 week ago via mobile

Stayed there to save money on a trip to Cincinnati. The excellent things were the breakfast and friendly staff. I wouldn't forget the breakfast in a hurry. Then the free parking and the proximity to the airport. however, the hotel is not for the descerning traveller. There were lots of signs of disrepair. From the aging elevators, to the tired...

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Thank devinewise
Michael K, General Manager at Country Inn & Suites By Carlson, Cincinnati Airport, responded to this review

Thank you for choosing the Country Inn & Suites by Carlson for your recent getaway to the Cincinnati Airport Area. I would like to truly apologize for the inconveniences that you experienced during your stay. We pride ourselves on the level of service that we provide all guests, and unfortunately, we failed to meet that during your visit. I will...

Homer, New York
Reviewed 1 week ago

As a Carlson Club Member, we have been loyal to this brand. That said I am extremely disappointed in what I encountered at this property. What a dump! Walls were separating, dirty carpet, hair on the floor in the bath, dirty undusted furnishings questionable sheet change....NEVER AGAIN!

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Thank staffords62
Michael K, General Manager at Country Inn & Suites By Carlson, Cincinnati Airport, responded to this review

Dear staffords62, Thank you for sharing a review about your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from the Country Inn & Suites Brand by Carlson. I sincerely regret that your room was not clean to our usual standards. Your feedback provides us with the valuable information...

Indianapolis, Indiana
Reviewed 2 weeks ago

We stopped here for an overnight stay while traveling. The staff was very friendly and the hotel was exceptionally clean. Our room was comfortable and well-appointed. The breakfast room was clean and had a nice assortment of food. I especially appreciated their having cooked oatmeal instead of little instant packages. It is not a new hotel, but it is fine....

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Helpful?
Thank Ruth D
Michael K, General Manager at Country Inn & Suites By Carlson, Cincinnati Airport, responded to this review

Dear Ruth D, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, location convenient and accommodations comfortable. We appreciate your review and recommendation and look forward to your return.

Franklin, Tennessee
Reviewed 2 weeks ago via mobile

First time ever staying at this hotel. We stayed here because it was a recommended hotel by Perfect North Slopes. I called as the website suggested and ask about the skin package. I was told it was $100 for night one and $150 for night two and it included two ski lift tickets. Not. When we check in our ski...

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Helpful?
Thank Ron R
CarlsonRezidor, Online customer support at Country Inn & Suites By Carlson, Cincinnati Airport, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services when booking our ski package. We hope for another opportunity to exceed your expectations.

Columbus
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank KMSPSS
Michael K, General Manager at Country Inn & Suites By Carlson, Cincinnati Airport, responded to this review

Lebanon, Tennessee
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 687bridgetp
Michael K, General Manager at Country Inn & Suites By Carlson, Cincinnati Airport, responded to this review

Louisville, United States
Reviewed 4 weeks ago

This hotel has a great proximity to the airport! I really enjoyed the staff at this hotel! It was fantastic! If you are traveling through Cincinnati at all, use this hotel. The 5am airport shuttle left right on time, there were grab-and-go breakfast bags ready, and the room was very comfortable.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank dylans623
Michael K, General Manager at Country Inn & Suites By Carlson, Cincinnati Airport, responded to this review

Thank you so much for sharing this review! We are thrilled to hear that you loved your stay at the Country Inn & Suites by Carlson/ CVG and that you experienced excellent customer service. We truly appreciate your feedback and look forward to your return.

Washington DC, District of Columbia
Reviewed 4 weeks ago

This hotel is convenient to the airport, but the room was not clean and smelled of smoke. Many of the previous 5-star reviews seem to come from accounts with only one review. Makes you wonder if they are real, because this hotel is far from excellent.

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Thank DCTraveler14
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Cincinnati Airport, responded to this review

We are very sorry to hear that you were not happy with your recent stay. We do apologize that your room was not properly cleaned and that is smelled of smoke. We will make sure to speak with housekeeping to ensure all rooms are being kept to the standards that Country Inn and Suites is known for.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Country Inn & Suites By Carlson, Cincinnati Airport

Address: 759 Petersburg Rd, Hebron, KY 41048-8796
Region: United States > Kentucky > Hebron
Price Range: RM397 - RM728 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Cincinnati Airport 2.5*
Number of rooms: 86
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Also Known As:
Country Inn And Suites By Carlson Cincinnati Airport
Country Inn & Suites By Carlson Cincinnati Airport Hotel Hebron
Country Inn Hebron
Hebron Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Cincinnati Airport staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Cincinnati Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor rooms were good”
 of 5 bubbles 890donm, 4 Nov 2016 | Read review
“Avoid a room by the stair well as the door slams with people entering and exiting all night.”
  • My husband and I laid in this bed for an hour before I even saw it.
 of 5 bubbles Steph1695, 22 Oct 2016 | Read review
“If traveling with a group, request for adjoining rooms. If staying with little children, request for rooms along the exterior wall.”
 of 5 bubbles ymk, 13 Sep 2016 | Read review
“The wifi is very slow but they have a very nice business area.”
 of 5 bubbles t4c22, 30 Aug 2016 | Read review
“Second floor room was nice!”
 of 5 bubbles Nicki112, 11 Aug 2016 | Read review
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