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Comfort Suites Cincinnati Airport

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Comfort Suites Cincinnati Airport
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239 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Cincinnati Airport
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Showing 239: English reviews
Parkersburg, West Virginia, United States
Reviewed 19 October 2016

Bathroom urine on the wall by the toilet was strong smelling. Feces on the wall too. Shower mat, had orange goo seeping from under it. Couch was so dirty we put a sheet on it before we could sit on it. Fridge was broken. Heated pool means the area is heated, not the pool. Loose paint chips are all over...

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Helpful?
1Thank Charlene R
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to let us know regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional...

Ann Arbor, Michigan
Reviewed 15 October 2016

My friends and I stayed here for two nights, in four rooms. The rooms are very good. The sofa is separated from the bed/beds by a partial wall affording some privacy if one wished to stay up a little longer. The thermostat on the wall controlled the window heater/air conditioner. That, too, was good. The breakfast was a full buffet,...

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Helpful?
Thank Gerri C
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to let us know regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional...

Clarksville
Reviewed 8 October 2016

We had an early flight out of CVG and wanted to stay near the airport and leave the car for the week. Comfort Suites was a great choice. We didn't experience much of the hotel outside the room but the room was great. Comfortable bed and large, clean room and bath. Wake-up call was prompt and airport transfers were on...

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Helpful?
1Thank aktravel13
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank...

Reviewed 7 October 2016 via mobile

First time stay at this location. Great location. Not far from I-75. Hotel was very clean with no problems. Friendly staff. Would recommend this location. Even though it's listed as a Airport location, found it to be quieter than most locations.

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Helpful?
1Thank Darin R
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank...

Philadelphia, Pennsylvania, United States
Reviewed 3 October 2016

Needed a hotel last minute for a quick night's stay before flying out of CVG early in the morning, this hotel did the trick. Walking in it was clear that the hotel was very plain, but the lobby seemed clean and the front desk staff was friendly and checked me in super quick. The room was fine, pretty large. The...

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Helpful?
1Thank Scott R
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time out to tell us about your recent stay at Comfort Suites. We appreciate the kind words you expressed. We look forward to seeing you again in the future. Thank you, Manager

Michigan
Reviewed 26 September 2016

We stayed here on our way back to Michigan. This was the best of the three hotels we stayed in. Staff was very friendly at check-in. Rooms were large and the beds were comfortable. We liked the sitting area in our room. Large selection of breakfast items. Because there was a large group staying there, three staff were taking care...

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Helpful?
1Thank Jim H
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time out to tell us about your recent stay at Comfort Suites. We appreciate the kind words you expressed. We look forward to seeing you again in the future. Thank you, Manager

Davis, California, United States
Reviewed 15 September 2016 via mobile

Comfort Suites is my brother's go to road trip venue. The location was good for us, right near the Cincinnati/Northern Kentucky airport. We had internet connection issues and air conditioning units were loud, so just ok.

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Helpful?
Thank Cathy H
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank...

North Ridgeville, Ohio
Reviewed 12 September 2016

I took time to read most of the reviews after I had already placed a reservation. I thought as I read some, can it really be that bad? It's true. Staff not very friendly at check-in, television was not working properly first night, drains in bathroom didn't drain well. My 5-member family and I waited to get into the pool...

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Helpful?
Thank dklap92
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for choosing Comfort Suites. We appreciate hearing from our guests and are extremely sorry that your stay was less than perfect. If ever during a stay at a Comfort Suites, you have questions or concerns, please let us know right away so we can work to fix the issue as soon as possible. We truly appreciate...

Grand Rapids, Michigan
Reviewed 9 September 2016

This was the most expensive place we stayed during our trip and the worst. The whole property needs an update. The furniture in the room was scratched and looked like a bad second hand shop. The room was clean but the bathroom floor could have used a bit more wiping down (water spots outside the tub and sink). The bed...

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Helpful?
Thank pah0410
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for choosing Comfort Suites. We appreciate hearing from our guests and are extremely sorry that your stay was less than perfect. If ever during a stay at a Comfort Suites, you have questions or concerns, please let us know right away so we can work to fix the issue as soon as possible. We truly appreciate...

Walton Hills, Ohio
Reviewed 9 September 2016

"Suites" is a strong word for this place. It is too expensive for what it is. I had a king suite which included a couch which folded out to a bed. I didn't need the fold-out so the couch was basically useless because it was not in front of a television. The view out the window was incredibly poor. My...

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Helpful?
Thank Dale T
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
Comfort Suites Cincinnati Airport, a Hebron hotel near the Cincinnati/Northern Kentucky International Airport The Hebron, KY Comfort Suites(R) Cincinnati Airport hotel is located a mile from Cincinnati/Northern Kentucky International Airport. This Hebron, KY hotel is only minutes from: Creation Museum Turfway Park Hollywood Casino Lawrenceburg Paul Brown Stadium, home of the Cincinnati Bengals Great American Ball Park, home of the Cincinnati Reds Cincinnati Zoo & Botanical Garden, Newport Aquarium and Perfect North Slopes ski area are also nearby. We offer discounted tickets to the Creation Museum, Cincinnati Zoo & Botanical Garden and Perfect North Slopes ski area. Shop at Florence Mall, boasting more than 100 specialty shops. The area offers several restaurants. You'll enjoy the amenities at our smoke free hotel, including: Free airport transportation 5 a.M. To 12 a.M. Free coffee Free wired and wireless high-speed Internet access Indoor heated pool Exercise room Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites Cincinnati Airport the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab It & Go bag is available for the two hours prior to breakfast. Business travelers will welcome in-room desks and access to copy and fax services. Our meeting room accommodates up to 40 people and includes Internet and a multimedia video projector. All of our suites have microwaves, refrigerators, hair dryers, coffee makers, irons and ironing boards. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Parking and laundry facilities are on site. ... more   less 

Additional Information about Comfort Suites Cincinnati Airport

Address: 775 Petersburg Rd, I-275 W,Exit 4-A, Hebron, KY 41048-8796
Region: United States > Kentucky > Hebron
Price Range: RM415 - RM602 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Cincinnati Airport 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Comfort Suites Cincinnati Airport Hotel Hebron
Comfort Suites Hebron
Hebron Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Cincinnati Airport staff and other travellers.
3 questions
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Questions? Get answers from Comfort Suites Cincinnati Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Okay if you're flying out of the airport”
 of 5 bubbles 54cathiem, 29 Dec 2016 | Read review
“No place close by to get food. Eat before you get there.”
  • Dirt and feces on the wall by the toilet
  • dirt on wall by bathroon trash can
  • rust and dirt from shower rails on tub and shower edge.
  • Mold and dirt on shower wall
  • Broken fridge and freezer
  • Stuff seeping out from underneath shower mat.
 of 5 bubbles CharleneR760, 19 Oct 2016 | Read review
“The elevator is slow, stay on a lower floor if you don't like waiting.”
 of 5 bubbles pah0410, 9 Sep 2016 | Read review
“Request to not be on the second floor beside the entranceway overhang.”
 of 5 bubbles 857dalet, 8 Sep 2016 | Read review
“The motel is locate near the airport and I did not hear any takeoffs or landings at all.”
 of 5 bubbles FUNDINER-BILL, 3 Sep 2016 | Read review
5 of 5