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Cincinnati Airport Marriott

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Cincinnati Airport Marriott
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350 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Wyomissing, Pennsylvania
Reviewed 7 September 2016

Stayed her to fly out the next day. Very pleasantly surprised. Warmly greeted at check-in desk, shuttle driver was friendly, ate in the bar/restaurant and had a great meal and decent wine, and then went to our room--which was gorgeous. A very positive experience. We're Marriott platinum level rewards members, and this is one of the nicest Marriott's we've stayed...

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Helpful?
Thank annehassel
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for the very nice review. It is a great compliment that our hotel is one of the nicest Marriott's you have stayed in and we appreciate your feedback. Your kind remarks regarding our team and accommodations are truly appreciated. Thank you recommending us. We hope to see you again at the Cincinnati Airport Marriott.

Reviewed 5 September 2016 via mobile

Our travel baseball team stayed for labor day weekend. The hotel was a great value accommodations were perfect. Staff was friendly and professional. Richmond Flying Squirrels Will definitely stay again in the future.

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Helpful?
Thank Richard C
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you so much for your review. We are delighted to read you and your team enjoyed their stay at the Cincinnati Airport Marriott. Whether you are visiting for business, leisure or as a traveling sports team, we are an ideal fit for anyone traveling to the area. I will share your kind remarks with our team. It would be...

Cincinnati, Ohio
Reviewed 4 September 2016 via mobile

We are currently staying here and my family just wanted to stay over Labor Day weekend to go to the zoo and we previously told the Marriott hotel that there are two kids and two adults however we were given a pull out couch and one bed. The bed is extremely uncomfortable and the room is no were near welcoming...

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Helpful?
Thank Eahall918
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

We are truly disappointed to read your review and apologize if your stay was not satisfactory. It is always our hope that any issues are brought to our attention as soon as possible so we may provide our guests with the best stay possible. Thank you for sharing your review and we do wish that you will give us a...

Reviewed 29 August 2016 via mobile

Great staff, comfortable beds and a nice restaurant/bar. Room was nicely done with updated furniture. What you would expect from a Marriott. They have airport shuttle and extended parking for your trip.

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Helpful?
Thank newparisscott
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

It was our pleasure to welcome you to the Cincinnati Airport Marriott. We are happy to read you enjoyed your stay and found out airport shuttle was perfect for your visit. Thank you for your kind remarks regarding our team and property. We look forward to welcoming you back again soon.

Wisbech, United Kingdom
Reviewed 25 August 2016

Stayed at the hotel for the AllFrets convention after a long journey from the UK. Totally professional staff, courteous and helpful, as expected. The restaurant is a tad expensive but not over the top and the staff are efficient and pleasant. Saturday's buffet was indeed worth the money and the bar served a good selection of drinks until late in...

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Helpful?
Thank tryanythingonce2014
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

It was great to welcome you! We are delighted to read you were able to enjoy so much while here. Our team takes great pride in ensuring our guests receive the highest level of customer service and I am happy to read this was your experience. Your kind remarks will be shared with our team and we look forward to...

Terre Haute
Reviewed 22 August 2016

The Marriott was clean and provided excellent care. The staff was attentive and the "Continental Breakfast" was quite nice. It had eggs, bacon and sausage, french toast, waffles, fresh fruit and fresh squeezed orange juice. The biggest problem was a lack of fast taxi service. One might think that taxi service near an airport would be a breeze. What we...

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Helpful?
Thank Skilly-IN
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for taking the time to share your feedback. Your kind remarks regarding our team and level of service provided throughout your stay is appreciated. Our guests can choose from a variety of transportation options while here and our team is always available to assist with any questions you may have. It was great to have had you here...

San Diego, California
Reviewed 16 August 2016 via mobile

This is a very convenient hotel with excellent customer service. The hotel rooms are nice although a little dated, but what sets them above is the great customer service. The front desk was friendly and everything that we needed for our young family was easily taken care of. The help with all of our bags and child car seats and...

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Helpful?
Thank Cincy45209
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

It was a pleasure to welcome you. Your kind remarks regarding our team and the level of service they provided throughout your stay are appreciated. Our entire staff strives to provide our guests with an exceptional experience, so we value your feedback. We hope the next time you are visiting the area, you will have the chance to stay with...

Maumee, Ohio
Reviewed 15 August 2016

I didn't stay at this hotel, but I did participate in activities in our hospitality room and attend meetings. Marriott staff also planned and catered our banquet meal on Saturday evening. Everything was just right for our event. The staff bent over backwards to assure our stay was memorable. The meal had pork, chicken, or fish entrees available which each...

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Helpful?
Thank Craig G
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

It was wonderful to welcome you! Thank you so much for taking the time to share your feedback. I look forward to sharing your comments with our team team as a positive guest experience is something our staff takes great pride in. We look forward to welcoming your group back again next year. Thank you for your service and we...

Alamo, California
Reviewed 12 August 2016

I have been staying here for a number of years and its strengths include outstanding front desk service, clean rooms, decent restaurant and bar. The rooms are large and quiet, beds are very comfortable. There is a renovation project currently, so a timely updating of the rooms is underway. About the shuttle service, this has been spotty for some time....

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Helpful?
Thank Mark W
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

First off, we thank you for your loyalty and are glad to hear there are many aspects of our hotel you enjoy. From great service to comfortable rooms, we strive to provide the best for our guests. We do regret if you found any issues with the shuttle service and appreciate you bringing it to our attention. We will be...

Reviewed 8 August 2016

Spent one night here due to an early morning flight. Room was clean and comfortable. Chose the stay and park rate and had to inquire with the front desk on policy because it wasn't given initially. No signs or directions on how to get to elevators left us wandering around searching. Shuttle was convenient, but being told we needed to...

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Helpful?
Thank Melanie S
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for taking the time to share your feedback. While we are happy you enjoyed your accommodations, we regret we missed the mark on ensuring your complete satisfaction. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
RC Grille
RC Grille
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Cincinnati Airport Marriott offers award-winning service and amenities perfect for the business and leisure traveler, but it is our location 1/2 mile from the airport that you will really appreciate. We are just a short complimentary shuttle ride from CVG Airport and minutes from downtown Cincinnati. ... more   less 

Additional Information about Cincinnati Airport Marriott

Address: 2395 Progress Dr, Hebron, KY 41048-8126
Region: United States > Kentucky > Hebron
Price Range: RM462 - RM1,013 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cincinnati Airport Marriott 3.5*
Number of rooms: 295
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Also Known As:
Marriott Cincinnati Airport Hotel Hebron
Marriott Hotel Hebron
Marriott Hebron
Hebron Marriott
Marriott Hotel Cincinnati Airport
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Questions & Answers

Here's what travellers have asked, with answers from Cincinnati Airport Marriott staff and other travellers.
6 questions
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Questions? Get answers from Cincinnati Airport Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are nice and view on the higher floors”
314roberty, 7 Mar 2017 | Read review
“Rooms on the first floor are very noisy”
110andreak, 1 Jan 2017 | Read review
“Ask for a refurbished room”
rebelyell, 5 Dec 2016 | Read review
“The rooms are always excellent!”
Frank141, 2 Dec 2016 | Read review
“Note that there are rooms on the main floor.”
briantoronto, 13 Nov 2016 | Read review
5 of 5