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Quality Inn of Louisville East

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Quality Inn of Louisville East
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98 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Tucson
Reviewed 3 weeks ago

Was here four nights for a business meeting and found this Quality Inn low in quality. The staff seemed annoyed to be working there. The room I was in was off the pool and should be avoided if you are not looking for easy access to the pool. Had a dehumidifier which was required if you didn't want to sleep...

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Helpful?
Thank tbrown6220
Phoenix, Arizona
Reviewed 3 weeks ago

Staff that don't know what they are doing (I don't know how to take a credit card but if you'll come back to the desk at 11 pm, the girl who comes on then can help you); rooms with windows and doors that open to the pool area are horribly humid since the a/c/heater unit draws air from the enclosed...

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Thank Airplaneplant
Campbellsville, Kentucky
Reviewed 3 weeks ago

We were in town for a conference and chose this hotel because it was a choice hotel that was close. When we arrived to check in we had to wait in line for 40 minutes because there was a large group in front of us that had booked a block of rooms a couple of months ago, but upon their...

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Helpful?
Thank pwm1031
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for taking time to comment. Your comments help us improve. I'm terribly sorry you had a bad experience with us. Your experience isn't an indication of how we usually do business, and I regret that we didn't do better for you. You deserve an experience that meets your needs and exceeds your expectations, and we'll work to...

Reviewed 4 weeks ago via mobile

My husband and I stayed here and when we checked in and went to our room the key cards wouldn't work, went back to the desk, the girl reprogrammed them and then they still didn't work. So after 2 trys, she upgraded us to a king suite at no extra charge. It was a very nice suite with a jetted...

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Helpful?
Thank Janette P
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel...

Gainesville, FL
Reviewed 9 October 2016

Lack of follow through or care of hotel rules. After 5 weeks of hotel stays, working, funerals and moving, I used my large bank of Choice Privilege points to book 2 nights in the jacuzzi suite to relax after finally moving into our new place. Second night in all I'm hearing is what seems to be a heard of elephants...

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Helpful?
Thank mxdmsgs
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Valued Guest, Thanks for your stay at the Quality Inn, Louisville and the review. We shall definitely check and take strict action on the hotel staff.Our apologies for the inconveniences during your stay howsoever. We won’t justify, but shall investigate on this and take necessary actions.Guest reviews always help us to improve and we take them seriously. Please reconsider...

Reviewed 26 September 2016 via mobile

I usually stay at quality because they are such a great chain. This was a great room, even had a ceiling fan!! Friendly staff. Breakfast could have some improvements it wasn't bad just not the best quality. If you want there is a Cracker Barrel next door. The room was clean and comfortable

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Helpful?
Thank Carol C
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for your kind words about our staff, and our Hotel. Nothing is more important to us than the guest experience, and we’re pleased to be able to satisfy you so well. I hope you will have the opportunity to stay with us frequently in the coming months and years. Sincerely, Hotel Manager

Louisville, Kentucky
Reviewed 19 September 2016

Spent the weekend at the Quality Inn, it was nice, I was able to watch the football games with no interruptions. The room was spacious, clean and easy accessible with entrances to the outside and inside the building. The layout was great also great area, with restaurants and gas stations easily available.

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Thank UMedad
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for your kind words. I’m glad you had such a pleasant stay with us. We take real pride in providing the best possible guest experience. I hope you’ll be able to stay with us again soon and will tell others about your awesome experience with us. We look forward to serving you again. Sincerely, Hotel Manager

Locust Grove, Virginia, United States
Reviewed 10 August 2016

In town for a medical conference. Great little hotel. It truly beat my expectations. Breakfast was wonderful each morning! It was nice to have a warm breakfast before getting out the door. I recommend this hotel to those traveling for business.

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Thank Adam C
Reviewed 8 August 2016 via mobile

We stayed here on our summer road trip. The kids loved that our room was connected to the pool. There was a high lock on the pool door to prevent young children from wandering out to the pool alone. Only downside was that our room smelled rather damp. There was a dehumidifier in the room, but it wasn't running when...

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Thank lobo w
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. I'm sorry about the damp smell, but this is Kentucky, after all – where the humidity can be high at time. We take pride in this hotel and its amenities and sincerely...

Edmond, Oklahoma
Reviewed 6 August 2016 via mobile

Hotel is aging. Rooms were not clean. Floors were dirty when we arrived and weren't moped or vacuumed during our stay. Air conditioner was dirty and smelled moldy. The indoor pool area was extremely hot due to first floor room AC units exhausting into the room. All that being said, the beds were comfortable, breakfast was acceptable, and the wifi...

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Helpful?
Thank Andy_73034
qualityinnlouisvil, Webmaster at Quality Inn of Louisville East, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Quality Inn of Louisville East

Address: 1301 Kentucky Mills Dr, Jeffersontown, KY 40299-6308 (Formerly Jameson Inn of Louisville East)
Region: United States > Kentucky > Jeffersontown
Price Range: RM324 - RM502 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn of Louisville East 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Jameson Inn Of Louisville East Hotel Jeffersontown
Jameson Inn Louisville East
Jameson Inn Louisville Ky
Louisville Jameson Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn of Louisville East staff and other travellers.
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Questions? Get answers from Quality Inn of Louisville East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms with doors to pool.”
 of 5 bubbles tbrown6220, 15 Nov 2016 | Read review
“First floor rooms have a door straight to the outside parking lot and a door to the inside hall.”
 of 5 bubbles pwm1031, 12 Nov 2016 | Read review
“1st floor entrance is great go straight outside to your automobile or inside door leads out to the corridor inside the hotel.”
 of 5 bubbles UMedad, 19 Sep 2016 | Read review
“Stay on one of upper floors. You might have a cleaner, more se use room.”
 of 5 bubbles carriee2013, 15 Jul 2016 | Read review
“Very accessible with an elevator servicing all the floors. Also there are no stairs to get into the hotel.”
 of 5 bubbles neenieburger, 25 May 2016 | Read review
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