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All reviewshot tubkentucky kingdomduring spring breakplenty of places to eatwasn't busystaff was extremely accommodatingroom was cleanwafflesnext morningkids enjoyed the pooldesk areagreat dealupon checkindoor poolsitting areafit the billhot breakfast
Rooms great & Clean. Staff Great and friendly and so helpful. They kept breakfast area very clean and stocked well. Front desk folks helped us by printing off photos and material I needed. I have zero complaints and 100% satisfied. I'm telling all my coworkers...More
So after a long night of driving in distress, I found this hotel in Louisville and was well impressed. The guy, I believe his name was Eric, went above and beyond to make sure that my family and I were well accommodated. The room was...More
Good location for our travel, easy to get to. Clean, comfortable bed. Enjoyed the hot tub. The breakfast area was clean and well attended. We will consider staying here in our next trip although it's a bit pricier than we like to spend.
Response from Chris S, Front Office Manager at Comfort Suites EastResponded 1 November 2017
Thank you for your kind words about your recent stay. Your feedback is always appreciated. I am so glad we were able to accommodate your needs. We hope to see you the next time you are in town!
When we got to the hotel, the front desk person was on the phone. While I understand that phone calls can be important, an acknowledgement of our presence would have been appreciated. A smile, a nod, anything...but no, we were not addressed until a good...More
I searched long & hard for a hotel in Louisville that would fit our needs. It was very difficult to find something, but Comfort Suites East is what we landed on and I'm so glad we did! We were in town for a number of...More
1 Thank Canfamily_9
Response from Chris S, Front Office Manager at Comfort Suites EastResponded 5 September 2017
We truly appreciate that you've taken the time to share your thoughts about your experience at our hotel. I am glad that you were pleased with the accommodation we provided and took note of your approval on the services finding our staff friendly and welcoming....More