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Comfort Suites East

121 reviews
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Traveller (55)
Room & Suite (25)
Dining (3)
Overview
  • Excellent43%
  • Very good31%
  • Average14%
  • Poor4%
  • Terrible8%
Travellers talk about
“hot tub”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (121)Write a Review
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Traveller rating
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38
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10
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LanguageEnglish
51
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17
5
10
Show reviews that mention
All reviewshot tubkentucky kingdomduring spring breakplenty of places to eatwasn't busystaff was extremely accommodatingroom was cleanwafflesnext morningkids enjoyed the pooldesk areagreat dealupon checkindoor poolsitting areafit the billhot breakfast
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11 - 15 of 121 reviews
Reviewed 17 November 2017

Rooms great & Clean. Staff Great and friendly and so helpful. They kept breakfast area very clean and stocked well. Front desk folks helped us by printing off photos and material I needed. I have zero complaints and 100% satisfied. I'm telling all my coworkers...More

Thank John G
Reviewed 8 November 2017

So after a long night of driving in distress, I found this hotel in Louisville and was well impressed. The guy, I believe his name was Eric, went above and beyond to make sure that my family and I were well accommodated. The room was...More

Thank mlcampbell27
Reviewed 29 October 2017 via mobile

Good location for our travel, easy to get to. Clean, comfortable bed. Enjoyed the hot tub. The breakfast area was clean and well attended. We will consider staying here in our next trip although it's a bit pricier than we like to spend.

Thank bunnyyoop
Response from Chris S, Front Office Manager at Comfort Suites EastResponded 1 November 2017

Thank you for your kind words about your recent stay. Your feedback is always appreciated. I am so glad we were able to accommodate your needs. We hope to see you the next time you are in town!

Reviewed 29 September 2017

When we got to the hotel, the front desk person was on the phone. While I understand that phone calls can be important, an acknowledgement of our presence would have been appreciated. A smile, a nod, anything...but no, we were not addressed until a good...More

Thank DonnaW
Reviewed 1 September 2017

I searched long & hard for a hotel in Louisville that would fit our needs. It was very difficult to find something, but Comfort Suites East is what we landed on and I'm so glad we did! We were in town for a number of...More

1  Thank Canfamily_9
Response from Chris S, Front Office Manager at Comfort Suites EastResponded 5 September 2017

We truly appreciate that you've taken the time to share your thoughts about your experience at our hotel. I am glad that you were pleased with the accommodation we provided and took note of your approval on the services finding our staff friendly and welcoming....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$91 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$91 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (55)
Room & Suite (25)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Questions & Answers
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Tonya E
16 March 2017|
Answer
Response from Maria W | Reviewed this property |
We didn't have to put down a deposit. We help the room reservation with a credit card & had until 6 p.m. the day of arrival to cancel.
0
Votes
Room Tips
"We were in room 202. It was very quiet."
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"We stayed on first floor. It was great!"
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"Rooms on first floor had more families with small children on it."
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"Top level rooms are quiet. They have a lot of schools stay there."
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