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Hilton Lexington Downtown

1,247 reviews
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Traveller (150)
Room & Suite (124)
Dining (37)
Overview
  • Excellent46%
  • Very good29%
  • Average17%
  • Poor6%
  • Terrible2%
Travellers talk about
“rupp arena”(150 reviews)
“parking garage”(49 reviews)
Paid Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Hilton Lexington Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,247)Write a Review
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Traveller rating
552
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552
357
213
80
35
Show reviews that mention
All reviewsrupp arenaparking garagethe executive loungeblue martinitriangle parkfront deskconvention centerrestaurants and barsuk basketball gamebusiness tripvery nice hotelbed was very comfortableconvenient locationstaff was friendlyskywalkvaletconference
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21 - 25 of 1,237 reviews
Reviewed 19 January 2018 via mobile

I had a fantastic stay at the Hilton! The beds were very comfortable and the staff was wonderful - particularly our breakfast server Sandy! The breakfast itself was quite good, as was the hotel bar. Also parking is free for hotel guests.

Thank Imani F
Response from ALugo1, General Manager at Hilton Lexington DowntownResponded 3 weeks ago

Love hearing guests say they had a fantastic stay! Thank you for the wonderful feedback. I'll definitely pass along your compliments to Sandy for excellent service. Please join us again next time you're in Lexington, KY!

Reviewed 18 January 2018

Could not adjust heat in our room. it was hot in every room and the staff gave us a fan to cool our room? boy that really solved the heat problem!!!!!!! We were very unhappy but were told all the rooms were the same an...More

Review collected in partnership with Hilton Hotels & Resorts
Thank williamkC7558FM
Response from ALugo1, General Manager at Hilton Lexington DowntownResponded 3 weeks ago

So sorry to hear you had issues with your HVAC. I apologize for any inconvenience you experienced due to uncomfortable temperature in your room. Please know we use all feedback to help us better serve our guests. I hope you join us again next time...More

Reviewed 17 January 2018

It’s a Hilton, so of course it’s nice. Rooms were clean and we even had a maid bring us complementary items upon our arrival. Great location right by Rupp Arena too. However, the AC unit was not working and when asked the staff responded they...More

Review collected in partnership with Hilton Hotels & Resorts
Thank rrough96
Response from ALugo1, General Manager at Hilton Lexington DowntownResponded 3 weeks ago

So sorry to hear you had issues with your HVAC. I apologize for any inconvenience you experienced due to the room not cooling down during your stay. Please know we use all feedback to help us better serve our guests. I hope you join us...More

Reviewed 10 January 2018

Room was outdated and in need of repair. Crack in the toilet base, towel bar broken off wall, no venting in bathroom, no fridge, dresser doors that didn't work. Were refused the use of a luggage dolly without a bell hop......only there were none on...More

Review collected in partnership with Hilton Hotels & Resorts
Thank ladycat1977
Response from ALugo1, General Manager at Hilton Lexington DowntownResponded 3 weeks ago

Thank you for taking the time to send us a review. Please know we use all feedback to help us better serve our guests. I hope you join us again next time you're in Lexington, KY and we impress you next visit.

Reviewed 9 January 2018

I stayed at this Hilton two nights for a wedding recently. Used Hilton Honors option to upgrade room for both nights. The view was well worth it as my room looked down on the ice rink and the city skyline. While I did not eat...More

Thank dave m
Response from ALugo1, General Manager at Hilton Lexington DowntownResponded 9 January 2018

Thanks for the 4 start review. I appreciate the great feedback. Happy to hear you enjoyed you stay with us and got to explore downtown Lexington. Please join us again next time you're in Lexington, KY!

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134567248
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$144 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Lexington
#16 Family Hotel in Lexington
#17 Business Hotel in Lexington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$144 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Lexington
#16 Family Hotel in Lexington
#17 Business Hotel in Lexington
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (150)
Room & Suite (124)
Dining (37)
Pool & Beach (5)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
Erik P
21 July 2017|
AnswerShow all 2 answers
Response from judyanne55 | Reviewed this property |
Yes, they had HBO and I believe it was pay per view. We did not avail ourselves of this.
0
Votes
PKClinton
7 July 2017|
AnswerShow all 4 answers
Response from judyanne55 | Reviewed this property |
No they don't, but we requested one and they brought it right up.
2
Votes
Jennifer F
8 May 2017|
AnswerShow all 7 answers
Response from ALugo1 | Property representative |
We have a parking garage adjacent to the hotel. You can Valet or self park.
0
Votes
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12
Room Tips
"Room 319 has a beautiful view."
Read review
"Ask for a room close to the elevator and vending. It made it extremely convenient."
Read review
"Ask for a room with the park view"
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"Get a room viewing Rupp Arena"
Read review
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