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Extended Stay America - Lexington - Tates Creek

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Extended Stay America - Lexington - Tates Creek
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21 Reviews from our TripAdvisor Community

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Showing 20: English reviews
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Lexington, Kentucky
Reviewed 24 January 2017 via mobile

Staff was very friendly. Conveniently located just outside of downtown Lexington. Grab and go breakfast was very convenient. Rooms were very clean. Only a few minutes from Keeneland horse racing track.

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1Thank Joshua R
Manager_11525, Manager at Extended Stay America - Lexington - Tates Creek, responded to this review

Your feedback is important. Thank you for sharing. We are pleased to see you enjoyed our convenient location near downtown and that our accommodations were suitable to your liking. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Washington DC, District of Columbia
Reviewed 18 January 2017

Stopped by the Extended Stay before seeing family, & it was a great way for all of us to stay together, including pup! Even though it was only for one night, we felt very welcome and taken car of. Everyone was so friendly & accommodating. I definitely plan to stay there again :)

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1Thank vick351
Manager_11525, Manager at Extended Stay America - Lexington - Tates Creek, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. It is great to see you were well accommodated, that you were able to take advantage of our pet-friendly policy, and that you would stay with us again. Thank you again for your kind words. The staff and I would love to provide...

Blue Ridge, Virginia
Reviewed 7 January 2017

First off, the Extended Stay was clean, the front desk staff was courteous and kind. There was a "to go" breakfast available. It consists of muffins, possibly yogurt, and beverage. Very simple, but if you're on business it's certainly better than nothing. We visited family over Thanksgiving and reserved a non-smoking room. Our room was at the very end of...

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Thank hyker1
Manager_11525, Manager at Extended Stay America - Lexington - Tates Creek, responded to this review

Thank you for taking the time to let us know about your recent stay with us at Extended Stay America - Tates Creek. It was our pleasure to have you as one of our valued guests. We are pleased that we met your expectations throughout your stay. The smell of smoke is such a hard odor to combat. Although with...

Nicholasville, Kentucky
Reviewed 4 January 2017

I called ahead to check in my foreign guest so that there would not be too much confusion when we arrived. The young lady Chakelle at the front desk had all the paper work and rooms keys ready to go. All my guest had to do was sign the document and get the key for their rooms within 5 mins....

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Helpful?
Thank Kimberly D
Manager_11525, Manager at Extended Stay America - Lexington - Tates Creek, responded to this review

Thank you so much for taking the time to let us know how great your experience was for you and your guests. It is a pleasure to accommodate your TOA guests and we look forward to maintaining the wonderful relationship we continue to build. It is also nice to hear the gratitude for my front desk representative - Chakelle. Chakelle...

Reviewed 27 December 2016

The room was great! We were very comfortable, great amenities, very accommodating and friendly staff, especially Della Riggs. I will be sure to stay there again when in the area. The room was very clean and quiet.

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Thank Angela W
Manager_11525, Manager at Extended Stay America - Lexington - Tates Creek, responded to this review

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. Thank you again for your positive comments. I have shared them with our entire team as well as our Senior Management. We look forward to hosting you once...

Wilmington, North Carolina
Reviewed 22 December 2016

Did a quick trip to Lexington this summer to visit UK's campus and booked this hotel through priceline as I was looking for something decent, but budget priced for only 2 nights since it technically was not a vacation. Wish I would have only had to do 1 night if not for having so long of a drive there and...

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Thank bribre2016
Manager_11525, Manager at Extended Stay America - Lexington - Tates Creek, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your stay was less than satisfying. The condition of the room that you described was totally unacceptable. As this hotel’s manager, I can assure you that I have reviewed your comments with my staff, as well as the cleaning policies and...

Marengo, Illinois
Reviewed 24 October 2016

Della and her friendly staff welcomed us to a roomy and clean, comfortable suite that was our "home away from home" for our Lexington/Louisville visit to complete the Kentucky Bourbon Trail and visit Keeneland Race Course. The hotel is conveniently located and has everything you need nearby. My husband and I were really impressed and look forward to returning to...

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2Thank sjcarey2016
Manager_11525, Manager at Extended Stay America - Lexington - Tates Creek, responded to this review

It is so rewarding to see you had an excellent experience at our hotel. Seeing that our convenient location was beneficial for your trip is satisfying. It is also great to know your room accommodations and the customer service presented by our staff was suitable. Once more, thank you for posting your review. We look forward to having you visit...

A TripAdvisor Member
2 reviews
3 helpful votes
Reviewed 4 September 2016 via mobile

Hotel was close to the stadium but located in an awkward spot, passed the entrance and had to turn around. This hotel does not offer any rooms with two beds (sleeper sofa only in select rooms). The bolt on the door was not aligned properly so it wouldn't engage to lock. There was a strong smell similar to caulk that...

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Helpful?
3Thank A TripAdvisor Member
Manager_11525, Manager at Extended Stay America - Lexington - Tates Creek, responded to this review

Your review for our hotel was recently brought to my attention. I sincerely apologize that you were not satisfied with the condition of your room and the accommodations provided did not meet your expectations. Based on your review, I will coach our housekeeping staff to make sure nothing slips through the cracks. We do hope you will choose to stay...

sioux falls
Reviewed 13 August 2016 via mobile

Has more working girls than a Nevada Brothel. Fire alarms sent us outside and it took firer trucks 17 minutes to arrive and another 45 to determine there was a faulty alarm. Could it be that it needed new batteries? Only a 15% discount after complaining. My advice: sleep in your car!

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2Thank masterone
Manager_11525, Manager at Extended Stay America - Lexington - Tates Creek, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize for the unruly guest you may have experienced. Front desk responded quickly to the attention these guests brought to themselves, police were called and guests were permanently removed from our property. As for the inconvenience due to the evacuation of the hotel,...

Reviewed 2 August 2016 via mobile

The entire staff gives excellent customer service. My family and I have have been treated with the utmost care during our long stay here. My applause to you all. You are the best Della, Pam, April, Mike, Crystal, Charlie and Jen!!

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3Thank starbaby66
Manager_11525, Manager at Extended Stay America - Lexington - Tates Creek, responded to this review

We appreciate you taking time to write a review and for choosing to stay with us. I'm thrilled to read what an amazing job our staff is going accommodating guests. They will be informed on the great job they are doing. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

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Near Extended Stay America - Lexington - Tates Creek

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Lexington - Tates Creek

Address: 3575 Tates Creek Rd, Lexington, KY 40517-2617
Region: United States > Kentucky > Lexington
Price Range: RM306 - RM518 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Lexington - Tates Creek 2.5*
Number of rooms: 72
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Also Known As:
Lexington Extended Stay
Extended Stay Lexington
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Questions & Answers

Questions? Get answers from Extended Stay America - Lexington - Tates Creek staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Contact office staff to see if they can give you a room that's SMOKE-FREE.”
 of 5 bubbles hyker1, 6 Jan 2017 | Read review
“I myself prefer lower floors”
 of 5 bubbles 355kimberlyd, 4 Jan 2017 | Read review
“Our deluxe queen was at the end of the hall. It was nice and quiet.”
 of 5 bubbles sjcarey2016, 24 Oct 2016 | Read review
“Third floor with odd numbers will be the quietest.”
 of 5 bubbles SCHD25, 22 Apr 2016 | Read review
“2nd floor is easier to access. To get to third floor, there is a winding staircase. Laundry and vending on bottom floor.”
 of 5 bubbles drmumps1, 16 Apr 2016 | Read review
5 of 5