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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsfull kitchentwo bedroom suitefront deskfire pitown bathroomhome away from homeshopping and restaurantssmall kitchenbasketball courtpull out bedfelt like homepet feesafe areafresh fruitoutdoor poola great place to stayrecommend staying here
We have been staying here for about 10 yrs on our way to Michigan from Georgia and we have never had a bad experience. We travel with a pet and they are always accommodating. The front desk assistants are always very pleasant and informative.
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank andresensherri
Response from Kathy A, General Manager at Residence Inn Lexington South/Hamburg PlaceResponded yesterday
Dear Andresensherri,
It's gives us great satisfaction to know that you continue to receive great service year after year of being a loyal guest. We appreciate your review and we are looking forward to seeing you when you are traveling back home again!
Clean rooms with lots of space! I very much enjoyed my stay. I was pleasantly surprised by the size of the room and the cleanliness of the entire property. The location is convenient to all Hamburg area attractions. The staff are very friendly and helpful.
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank TLoganZ
Response from Kathy A, General Manager at Residence Inn Lexington South/Hamburg PlaceResponded 4 days ago
Dear TLoganZ,
It's great to read that you noticed our staff's effort in keeping our property very clean. We appreciate your time and nice comments. We hope to see you again soon!
Check in was very smooth, we were given a card with the managers contact information to ensure any issues would be taken care of, which was a very nice touch. They really work hard to ensure the guests are happy! Also, I called down to...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank AnnieK010511
Response from Kathy A, General Manager at Residence Inn Lexington South/Hamburg PlaceResponded 1 week ago
Dear AnnieK010511,
We are truly grateful for this wonderful review! Your comments inspire us to continue to find ways to enhance every guest experience at our hotel.
Thank you from all of us here at the Residence Inn Lexington South/Hamburg. We look forward to hosting...More
I loved my stay at Residence Inn. It was a beautiful hotel with extremely nice rooms. Everyone was so kind, and when I was leaving, a very sweet lady from the front desk helped me carry some things to car out in front. Very impressive....More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank khumphrey276
Response from Kathy A, General Manager at Residence Inn Lexington South/Hamburg PlaceResponded 3 weeks ago
Dear Mrs. Humphrey,
Thank you for choosing to stay with us and for taking the time to leave us a review.
I am delighted to read that you loved staying with us. We are here to ensure that each guest feels welcomed and appreciated. I...More
I am Japanese and have stayed at this hotel for almost 40-50 nights in the last 7~8 years. Staff people are great and always very comfortable. Especially good are room cleanliness, breakfast, social and warm atmosphere by staff people.More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank ytagawa
Response from Kathy A, General Manager at Residence Inn Lexington South/Hamburg PlaceResponded 4 weeks ago
Dear Mr. Tagawa,
Thank you for posting such a great review of our hotel and staff.
Our staff loves interacting with you and making sure that your stay is perfect every time.
Sidney, Lucinda and the rest of the staff send you their regards.
We...More
Dear BoldestBidder,
Our hotel has been recently renovated as of April of last year. All of our mattresses are brand new. The mattresses are Sealy Posturepedic Artesia HD.
I hope this can help you in finding the right... More
Dear BoldestBidder,
Our hotel has been recently renovated as of April of last year. All of our mattresses are brand new. The mattresses are Sealy Posturepedic Artesia HD.
I hope this can help you in finding the right place to stay.
If you have any further questions, please reach me at 859-263-9979.