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SpringHill Suites Lexington Near the University of Kentucky

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SpringHill Suites Lexington Near the University of Kentucky
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258 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Lexington Near the University of Kentucky
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Showing 255: English reviews
Chicago, Illinois
Reviewed 19 February 2015

good work our facility and very comfortable room. Good location and convenient for my business travel. Breakfast had a nice selection and variety. Another good Spring Hill Suite location again. I will be back

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Thank Jackson1812
SpringHillLexington, General Manager at SpringHill Suites Lexington Near the University of Kentucky, responded to this review

Thank you so much for choosing SpringHill Suites while working in Lexington. We are thrilled to know that our rooms, location & breakfast met & exceeded your expectations. We truly appreciate your business & look forward to seeing you again soon!

Louisville, Kentucky
Reviewed 17 February 2015

We used this meeting space at this hotel on 2/7/15 because the Springhill Suites was unavailable and since then, we will never work with Kristen Taylor again because of her professionalism towards her customers afterwards and not willing to hold herself accountable for her company's (front desk) mistakes at the Springhill Suites prior to this meeting. We currently use hotel...

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2Thank Chase S
SpringHillLexington, General Manager at SpringHill Suites Lexington Near the University of Kentucky, responded to this review

Hello Chase & thank you for your feedback. I have to admit I was quite surprised, & obviously disappointed, to see your review as I'm accustomed to receiving praise for Kristin's sales & service skills. After investigating the situation, it seems that there was a lot of miscommunication & I cannot apologize enough for your unsatisfactory experience. We strive to...

Columbus, Indiana
Reviewed 7 January 2015

Checkin was fast, room (as requested) on top floor so no noise from upstairs rooms, clean, close to the university, and no hassles getting a late checkout. Indeed, can't say anything bad about this place - even the free breakfast was okay (although notthing extraordinary).

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3Thank interceptpubs
SpringHillLexington, General Manager at SpringHill Suites Lexington Near the University of Kentucky, responded to this review

Thank you so much for your feedback! We are thrilled to know that our location, cleanliness & service exceeded your expectations. We truly appreciate your business & look forward to seeing you again soon!

London, Canada
Reviewed 6 January 2015

We stayed 2 nights and had a great room and lovely welcoming service. We booked this hotel despite the reviews mentioning the abandoned gas station out front. We figured we could handle the surroundings no matter what but really, it wasn't bad at all. Buildings in the area are relatively new and nice. You do have to drive by the...

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3Thank cuteontariocouple
SpringHillLexington, General Manager at SpringHill Suites Lexington Near the University of Kentucky, responded to this review

Thank you for choosing SpringHill Suites while visiting the Lexington area. We really appreciate your feedback & I'm so glad you enjoyed your stay. While I'm thrilled that our rooms & location met your travel needs, I completely understand your frustration with the breakfast hours. Breakfast is to run from 6-9:30am on weekdays & 7-10:30am on weekends, which will be...

Dayton, Ohio
Reviewed 2 December 2014

I will not be returning to this location the next time I am in the area. A stuffed animal was accidentally left behind in the bed sheets by my family when we were rushing to an appointment. The animal was wearing three plastic bead bracelets and a jelly bracelets. When we went back to retrieve the stuffed animal the 3...

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1Thank squigglesmama
SpringHillLexington, General Manager at SpringHill Suites Lexington Near the University of Kentucky, responded to this review

Thank you so much for your recent stay. We really appreciate your feedback & I'm terribly sorry that your bracelets were not found. Our guests' safety & security is our first priority & I can assure you that it was addressed with our staff. I completely understand your frustration but I can only assume that the bracelets were lost within...

Atlanta, Georgia
Reviewed 11 November 2014

This is a hotel that's tucked away in a weird place - behind an abandoned Mexican restaurant and in front of what can only be described as a serial killer's cabin. The inside of the hotel is really nice. Lobby is modern and updated. The room was big - huge, even. I might have had an experience that is below...

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1Thank Albert L
SpringHillLexington, General Manager at SpringHill Suites Lexington Near the University of Kentucky, responded to this review

Thank you so much for choosing SpringHill Suites. While I'm happy to know that you received 5 star service, I am terribly sorry that our location & rooms did not meet your travel needs. We strive to exceed our guests' expectations & I can assure you that these complaints have been addressed with our staff. Thanks again for your feedback...

Cincinnati
Reviewed 7 November 2014

I'll start by saying that this hotel is fantastic - but it is in a strange, run down, location. The gas station and mexican restaurant which are in the two front lots in front of the hotel are closed down. However, once in the hotel you'll forget the crap outside. The hotel is well appointed and modern. Clean, with friendly...

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Thank Cincybearcatfan
SpringHillLexington, General Manager at SpringHill Suites Lexington Near the University of Kentucky, responded to this review

Thank you for staying with us while visiting the Lexington area. We really appreciate your feedback & love to know that our rooms, service & sleep quality met your travel needs. While I completely understand your concerns regarding our location, I am happy to announce that the vacant gas station was recently purchased & construction should begin shortly. Thanks again...

Auckland, New Zealand
Reviewed 3 November 2014

We are expecting a large room as the capacity was 6. However we were only four and found that we overran the place. The beds are small and the room has little space. This is a great place for two people, just do not expect a lot of room. the location is not in the best of places as it...

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Thank waiake1
SpringHillLexington, General Manager at SpringHill Suites Lexington Near the University of Kentucky, responded to this review

Thank you so much for choosing SpringHill Suites while in Lexington. We really appreciate your business & I'm terribly sorry that you were underwhelmed by the size of our rooms & location. Please let me know if I can be of further assistance & we hope to have the opportunity to better serve you in the future.

Celina, Ohio
Reviewed 2 November 2014

We found this hotel only after being turned away from 4 others due to them being full. It was quiet,clean and the front desk staff were very friendly. They suggested an great place for supper and helped to book our next stay in Louisville the next night. We will definitely be going back to stay with them in the future.

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Thank Brian S
SpringHillLexington, General Manager at SpringHill Suites Lexington Near the University of Kentucky, responded to this review

Thank you for your positive feedback! We're so glad that we were able to provide accommodations on such a busy night & love to know that our location, cleanliness & service met your travel needs. We truly appreciate your business & look forward to seeing you again on your next trip to Lexington!

Maitland, Florida
Reviewed 29 October 2014

We were a large group of women of all ages in Lexington for a college reunion. We selected Springhill Suites because it was our "go to" hotel for the reunion, so we didn't really know what to expect. We were thrilled to find beautiful, spotless, roomy suites each with a sofa bed and refrigerator. The beds were so comfy, with...

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Thank Anneeby
SpringHillLexington, General Manager at SpringHill Suites Lexington Near the University of Kentucky, responded to this review

Thank you so much for staying with us while visiting Lexington. It was a pleasure to host your group & I'm so glad that our value, rooms & service surpassed your expectations. We really appreciate your feedback & look forward to hosting your next reunion!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms

Additional Information about SpringHill Suites Lexington Near the University of Kentucky

Address: 863 S Broadway, Lexington, KY 40504-2601
Region: United States > Kentucky > Lexington
Price Range: RM620 - RM1,060 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Lexington Near the University of Kentucky 3*
Number of rooms: 108
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Also Known As:
Springhill Suites Lexington Near The University Of Kentucky Hotel Lexington
Lexington Springhill Suites
Hotel Style:
#20 Family Hotel in Lexington
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Lexington Near the University of Kentucky staff and other travellers.
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Questions? Get answers from SpringHill Suites Lexington Near the University of Kentucky staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King bed, 4th floor was joyfully peaceful.”
srcshaw1, 5 Mar 2017 | Read review
“Rooms on one side have a horse track view !”
662DavidT662, 25 Jan 2017 | Read review
“high floor”
aarono897, 8 Jan 2017 | Read review
“Go somewhere else to choose one”
F445GWmichaelf, 18 Oct 2016 | Read review
“Pick a room on the 3rd floor to escape any possible noise.”
bds1210, 20 Apr 2016 | Read review
5 of 5