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Griffin Gate Marriott Resort & Spa

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Griffin Gate Marriott Resort & Spa
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699 Reviews from our TripAdvisor Community

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Showing 695: English reviews
Paducah, Kentucky
Reviewed 4 days ago NEWvia mobile

Stayed here during conference. Pulled in and no valet. No one was to be seen. Parked and checked in. Check in was smooth. Got a room on 6th floor with golf course view. Room didn't pass my clean inspection. I'm not picky but one bed didn't look like the sheets were changed. Bathroom was cleaned but still had hair all...

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Helpful?
Thank CHARGER407
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello Charger and thank you very much for posting. We're sincerely sorry for the many housekeeping issues you note above and we appreciate you providing photos. Should you have a moment, we hope that you will email this information to us at griffingate@marriott.com so that we may forward to our general manager for assistance. We appreciate you bringing these items...

Dallas
Reviewed 4 days ago NEW

This Marriott is a resort and spa and the treatment is expected to be better than regular Marriott. I loved the Griffin Gate from the first day I arrived at the hotel in the middle of the night and I was welcomed by John an older gentleman at the front desk, he was very pleasant. He gave me advice on...

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Helpful?
Thank Enny A
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello Enny and thank you so very much not only for staying with us, but also for posting such a wonderful detailed review. We're happy to hear our team is going above and beyond and we'll be sure to pass your compliments to our general manager. Thank you again and we look forward to your next visit here at your...

Danville, KY United States
Reviewed 1 week ago via mobile

There aren't enough good things to say about this hotel, spa and especially the staff!! They were so helpful and accommodating to all our needs. Even managed to provide a covered golf cart to take the wedding party to the Mansion when we forgot that detail. (And it was very cold and windy) The rooms were great, clean and large,...

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Helpful?
Thank Lisa C
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello Lisa and thank you so much for taking your time to post! We love the glowing five stars and we're thrilled to hear that everything exceeded all expectations. We hope everyone in attendance had a fabulous time at the wedding and we wish you a safe and happy holiday season. Thank you once again!

Greensboro, North Carolina, United States
Reviewed 1 week ago via mobile

I am a self proclaimed Marriott snob, and this hotel is at the top of the list. The grounds are beautiful, and there is an onsite spa. Staff was incredibly helpful and kind. We were upgraded to a presidential suite and completely enjoyed the experience. We also had a bite to eat in the restaurant for dinner and breakfast. The...

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Helpful?
Thank Lori W
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello Lori and thank you so much not only for choosing to stay with us here at Griffin Gate, but also for taking the time to post such a stellar review. We're thrilled to hear everything was to your liking and we hope to see you again very soon. Thanks for visiting Lexington and we wish you a wonderful holiday...

Cleveland, Ohio
Reviewed 2 weeks ago

Beautiful hotel, excellent Thanksgiving buffet. Food selection was well presented and plentiful. Rooms were very comfortable and clean. Staff friendly and professional. Spa and indoor pool available, wish we had time to use. Hopefully next time!

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Helpful?
Thank capierce23
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Greetings from Lexington and thank you so much for choosing to spend your holiday with us. We're happy to hear that you enjoyed and we appreciate your kind review. Thanks once again and we hope to see you on your next visit to the Bluegrass. Safe travels!

Reviewed 3 weeks ago via mobile

We have stayed at many hotels and resorts. For the price we paid I was disappointed in what we received. All the employees were great/friendly. We loved the bar and had amazing service. Travis was our favorite bartender. He had great customer service!!! The parking was fine. Expensive to valet. Self park for free!! The rooms were just OK! The...

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Helpful?
Thank Volfreak
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello and thank you very much not only for choosing to stay with us on your visit to Lexington, but for taking your time to write such a thorough review. Please accept our sincere apologies for the issues you note regarding our pool area. We have passed all comments directly to our general manager for her review and we thank...

Reviewed 6 November 2016 via mobile

Family recently traveled to Lexington for the CP Natl. Horse Show. Closest four star hotel to Ky Horse Park. The hotel is older though recently redecorated. It shows it's age in places. Staff makes the visit worthwhile.

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Helpful?
Thank TSCW
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello and thank you very much for visiting us here in Lexington. We appreciate you posting and your kind remarks about our team. We hope to see you again soon and until then, safe travels!

Reviewed 5 November 2016 via mobile

I tend to stay a lot at Marriot properties and this one did not disappoint. Very convenient to major transportation routes allowing ease of locating as well as moving around town during my stay. A short drive downtown to a variety of good restaurants. The property has what appears to be a decent Spa, I didn't utilize it on this...

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Helpful?
Thank Tommy D
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello Tommy and thank you again for posting here as well. We're happy to hear everything was to your liking and you'll need to come back soon and experience our spa! Thanks again.

Reviewed 4 November 2016 via mobile

Griffin Gate sits on a magnificent property with lots of history and beautiful golf course & spa. I have stayed here now 3 times for business meetings and they never disappoint...It's a Marriott so usually well appointed. However the food served this time was not as good as in times past. It lacked the wow effect & quality of past...

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Helpful?
Thank Jeff H
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello Jeff and thank you for taking the time to post. We appreciate you visiting so many times and we wanted to apologize for any disappointment at JW's. Your feedback is very helpful and we have shared with our general manager and hotel manager. Thank you again and we hope to see you on your next visit!

Nashville, Tennessee
Reviewed 4 November 2016

Save yourself the aggravation and DO NOT BOOK this hotel! I booked a two night stay for 4 at Griffin Gate Marriott, Lexington KY, in order to treat my wife and in-laws to a birthday weekend for the Keeneland Horse Race. The result was an absolutely HORRIBLE EXPERIENCE and the WORST Customer Service I've ever experienced. My in-laws arrived first,...

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Helpful?
Thank musictraveler2016
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello music traveler and first and foremost, please accept our sincere apologies for the many issues you note above. Obviously this is not the standard Griffin Gate experience that we strive to provide for our guests. Our hotel manager would very much like the opportunity to speak with you personally about your visit. When you have a moment, we hope...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enveloped by the rolling hills of beautiful Bluegrass Country, Griffin Gate Marriott Resort & Spa is a true urban oasis. Offering a secluded atmosphere yet convenient to area attractions, our hotel in Lexington, KY is ideal for travelers who value privacy and accessibility. Nearby points of interest include Kentucky Horse Park, Keeneland Race Track and the Kentucky Bourbon Trail, a collection of distilleries offering facility tours and tasting events. Guest rooms at our hotel near Keeneland feature stunning contemporary decor and high-tech amenities like LCD TVs and high-speed Internet access. Indulge in flavorful seafood, mouthwatering filets and decadent desserts at JW's Steakhouse, our famous restaurant, or enjoy appetizers and cocktails in JW's Lounge. Our Lexington Marriott is also home to indoor and outdoor pools, a fitness center, 18-hole golf course, full-service spa and 28,000 square feet of event space. Discover luxury, elegance and superior service at Griffin Gate Marriott Resort & Spa. ... more   less 

Additional Information about Griffin Gate Marriott Resort & Spa

Address: 1800 Newtown Pike, Lexington, KY 40511-1330
Region: United States > Kentucky > Lexington
Price Range: RM660 - RM1,015 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Griffin Gate Marriott Resort & Spa 4*
Number of rooms: 409
Reservation Options:
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Also Known As:
Marriott Griffin Gate Hotel Lexington
Marriott Lexington
Lexington Marriott
Hotel Style:
#13 Business Hotel in Lexington
#13 Family Hotel in Lexington
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Questions & Answers

Here's what travellers have asked, with answers from Griffin Gate Marriott Resort & Spa staff and other travellers.
9 questions
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Carmel, Indiana
Logan, West Virginia
11 hours ago
Lexington, Kentucky
Loveland, Colorado
4 months ago
London, Kentucky

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Questions? Get answers from Griffin Gate Marriott Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask For An Upgraded Room Which Comes With The Amenities Already Mentioned.”
 of 5 bubbles douglasfreeman, 1 Nov 2016 | Read review
“better views overlooking the gold course”
 of 5 bubbles dorothyett, 23 Oct 2016 | Read review
“Go for the award winning Butter cake”
 of 5 bubbles FloridaKeysSeminars, 18 Oct 2016 | Read review
“Ask for upper floors”
 of 5 bubbles billw72, 10 Oct 2016 | Read review
“There are rooms with balconies, but most have no privacy from other guests walking by.”
 of 5 bubbles zjxtinpusher, 30 Sep 2016 | Read review
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