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All reviewspriority clubprompt servicebig boyyogurtsausagewould stay here againroad tripbreakfast was includedvery nice hotelnice selectionplenty of foodthe entire hotelclean roomsplace to sleeproom was largea great place to staynon smoking
Our stay at this hotel was great but we are unlikely to return. The service was great as usual and the staff more than helpful. The room was also great. However, we booked this hotel early with the understanding that our IHG rewards points would...More
This Holiday Inn Express is located close to I-75 but is in a position to block the noise from the highway. It seems to be fairly new. Everything was clean. The breakfast had a good selection of hot foods - sausage, biscuits and gravy, eggs,...More
We stay at Holiday Inn Expresses very frequently. This was the worst experience we have ever had. Place had a horrendous smell. Upon walking in my husband and I asked what was the oder? The front desk clerk said he could not smell anything so...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites LondonResponded 17 January 2018
Thank you for your review and for staying with us. I’m very sorry to hear about your experience on your recent stay. I would like to address this with you further and have sent you a private message in an effort to obtain...More
Hotel was good, staff was up to date. Honored IHG requests for room preferences and room was large and well kept. Bed was soft which was issue for spouse. Would recommend this hotel as good location and close to Big Boy which was excellent place...More
Overall this is a very nice Hotel, prompt service, nice rooms. Fairly easy to get to, but the parking lot is a little different and it is a little difficult to get out of depending which direction you want to go.More
Thank Diane E
Response from Super05269, Guest Relations Manager at Holiday Inn Express Hotel & Suites LondonResponded 23 September 2017
Thank you for taking the time to tell us about your experience at Holiday Inn Express LONDON.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience....More