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Comfort Inn & Suites Airport & Expo

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Comfort Inn & Suites Airport & Expo
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137 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites Airport & Expo
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Showing 136: English reviews
Reviewed 30 September 2016

We were just looking for a decent, clean place to stay for a few days in Louisville. Rooms were clean, bed was comfortable, staff was friendly and the breakfast was great. Hotel is close to Expo center and convenient to many good restaurants.

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Helpful?
Thank Andrew H
Portage, Wisconsin
Reviewed 25 September 2016

We picked the right time to stay here on our trip, the hotel was clean, the clerk we got was not a very sharp person. The Manager told us the State Fair and Flea Market was right around the corner. Which was all my wife needed to hear, there were 1000 venders there and we hit them all. If you...

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Thank Bob J
Hazard, Kentucky
Reviewed 13 September 2016 via mobile

For the past 3 years the organization that I volunteer at has had a contract to stay here. It is not because we choose to. I keep thinking each year that it has to get better even though I have no choice but to stay here. However, this year was out last. It's finally overturned after 3 years of chaos...

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Thank reddoorsuzy
Ridgeland, South Carolina
Reviewed 23 August 2016 via mobile

We were spoiled on our way up for this trip, we took an alternate route which put us in Lexington only a week before this visit. The Louisville location when using GPS doesn't appear to be in the best of locations, the road is a side road not well kept or lit. The property itself seemed okay, but once coming...

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1Thank CarrieM03
Donna F, Front Office Manager at Comfort Inn & Suites Airport & Expo, responded to this review

Please allow me to first, thank you for taking the time to leave comments. It lets us know where we need to improve, or keep doing what is right. Unfortunately for you it was not right, and for this I am so very sorry. The internet has been updated, but it still has some bugs to work out, obviously. It...

Orlando, Florida
Reviewed 9 August 2016

The hotel is within walking distance of the Kentucky Expo Center which was the site of an event I was in town for. Our room was average in terms of cleanliness however the air conditioning unit was leaking water on to the carpet. Despite informing the front desk of the problem first thing in the morning, a maintenance person wasn't...

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Thank O4731APcharlesh
Antioch
Reviewed 28 July 2016

Awesome Room Awesome Employees Awesome Breakfast Awesome Pool Awesome Shuttle We stayed here to go to Kentucky Kingdom and you could see the park from our parking lot. We didn't even have to pay for parking at the park because of their shuttle. Everything met our expectations.

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Thank jagbookworm
Donna F, Front Office Manager at Comfort Inn & Suites Airport & Expo, responded to this review

Thank you, thank you, thank you. It is so important to us that we are either doing a good or bad job. I am so grateful for the time you took to leave such great comments. Kentucky Kingdom has certainly been booming this Summer. We're so glad you chose to stay with us.

Cheney, Washington
Reviewed 3 July 2016

I called the day before my arrival to confirm the airport shuttle ran until at least 9pm which the front desk confirmed. When I arrived at the airport the following night I called the hotel and was told the shuttle was not running. I had to take a cab to the hotel which was roughly $10. I stayed in a...

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Thank TravelerABCde
Greenwood, Indiana
Reviewed 28 June 2016 via mobile

Room is nice. Has a front room with pull out bed and room with 2 full beds. Not enormous but enough room and for the price it's great. One thing though is that they really need to update the wifi. It's too slow to do any work on, I turned on my hotspot and worked through my data instead because...

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1Thank MarkL001
Donna F, Director of Sales at Comfort Inn & Suites Airport & Expo, responded to this review

Thank you for taking time to leave comments on tripadvisor. We are so glad you enjoyed your stay. We look forward to your next trip to Louisville. Kind Regards Donna Ferguson Director of Sales/Front Office Manager

D.C.
Reviewed 22 June 2016 via mobile

We stayed in a queen suite. (2) queen beds in a separate room. A True suite. (2) TV's, one in the bedroom and one in the living room. There is a sofabed in the living room as well. Fridge and microwave. Beds are very comfortable. And the rooms are quiet- great for sleeping late. Kentucky Kingdom is on the other...

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Thank martalayna
Donna F, Director of Sales at Comfort Inn & Suites Airport & Expo, responded to this review

Thank you so much for taking the time to leave the great comments on tripadvisor. We are all so glad you enjoyed your stay. Kind regards Donna Ferguson Director of Sales

Reviewed 15 June 2016 via mobile

Went to stay with friends in this hotel, couldn't upon arrival due to have to be 21 yrs of age which NO EMPLOYEE told me prior to purchasing a room. I went to get my refund and they refunded my money only to try and take it out a couple days later and make my account overdrawn for a place...

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Thank Dusten D
Donna F, Director of Sales at Comfort Inn & Suites Airport & Expo, responded to this review

Please allow me to apologize for the unpleasant incidence. It is not our policy to ask the age of our guests making the reservation. You must be 21 to stay. If at the time of check in it is aquired upon seeing ID, then you would be informed. I am sorry for your inconveniece. Sincerly Donna Ferguson Director of Sales/Front...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites Airport & Expo

Address: 653 Phillips Lane, Louisville, KY 40209
Region: United States > Kentucky > Louisville > South Side
Price Range: RM541 - RM933 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Airport & Expo 2.5*
Number of rooms: 98
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Also Known As:
Comfort Inn & Suites Airport & Expo Hotel Louisville
Comfort Inn And Suites Airport & Expo
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Airport & Expo staff and other travellers.
4 questions
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Fayetteville, Tennessee
Fayetteville, Tennessee
Greenville, South Carolina
8 months ago
Michigan City, Indiana, United States
over a year ago

See all questions (4)

Questions? Get answers from Comfort Inn & Suites Airport & Expo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on an upper floor”
2bobj, 25 Sep 2016 | Read review
“The suite was perfect for us.”
jagbookworm, 27 Jul 2016 | Read review
“In the back.”
Heloguy77, 18 May 2016 | Read review
“Make sure you know what there is to do near by, staff doesn't.”
810brittneym, 30 Mar 2016 | Read review
“All rooms recently upgrade and are excellent. First floor quiet but hotel is near airport.”
KDMagin, 27 Mar 2016 | Read review
5 of 5