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30/07/2017 31/07/2017
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    Hilton Garden Inn Louisville Northeast

    9850 Park Plaza Ave, Louisville, KY 40241-2088
    Hotel website
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    Best prices for your stay
    30/07/2017 31/07/2017
    US$116
    US$116
    US$116
    Traveller (32)
    Room & Suite (15)
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    Overview
    • Excellent62%
    • Very good24%
    • Average10%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Louisville Northeast
    Special Offer: Double Points, Every Stay
    Hotel deals
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    Rooms
    30 Jul31 Jul
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (577)
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    There are newer reviews for Hilton Garden Inn Louisville Northeast
    See the most recent reviews

    11 - 15 of 574 reviews

    Reviewed 4 weeks ago

    If you're looking for a hotel in the Prospect area, STAY AWAY from the Hilton Garden Inn Louisville-Northeast. This place is pretty much a dump in dire need of cleaning and modernizing the rooms. Mine was dirty and threadbare. And they charged my credit card...More

    Thank Chuck C
    Response from Erin F, Director of Sales at Hilton Garden Inn Louisville NortheastResponded 4 weeks ago

    Our hotel is known for receiving high scores in both service and cleanliness. I am so sorry this was not your experience. Please contact our General Manager directly for additional assistance.

    Reviewed 4 weeks ago

    We stayed here as we were visiting family in the area. This location was close to every possible amenity you would want while traveling; there's even a huge wine, liquor, and beer store in walking distance that offers wine tasting. Shops nearby. Freeway nearby. 20...More

    Review collected in partnership with Hilton Garden Inn
    Thank Amanda A
    Response from Erin F, Director of Sales at Hilton Garden Inn Louisville NortheastResponded 4 weeks ago

    We are so glad to hear you not only enjoyed our hotel amenities, but the amenities around the hotel! The Paddock Shops is great and has any store or restaurant you need. We hope to see you again soon!

    Reviewed 15 June 2017

    This is a great hotel in Northeast Louisville stayed 20 time over the last 2 years always clean and staff is friendly. The quality and selection of food at breakfast has significantly deteriorated at this hotel. I was very disappointed. Elevators very noisy when doors...More

    Review collected in partnership with Hilton Garden Inn
    Thank Z5846KHjamess
    Response from Erin F, Director of Sales at Hilton Garden Inn Louisville NortheastResponded 4 weeks ago

    I am sorry to hear of your breakfast experience. Management will be contacting you via the Hilton system to gather more information on items you would like to see offered in the restaurant. Thank you for your feedback as we try to better the experience...More

    Reviewed 1 June 2017

    Was not impressed with the front desk greeting and the smell of the room. It smelled like cigarettes even though we asked for a smoke free room. Overall everything was good. I feel with the price we were charged they should of given us a...More

    Review collected in partnership with Hilton Garden Inn
    Thank antoniomF4651AV
    Response from Erin F, Director of Sales at Hilton Garden Inn Louisville NortheastResponded 2 June 2017

    I am so sorry about the issues during your recent stay. Please know this is not our typical level of customer service. You will be contacted by upper management via the Hilton system if you haven't already. We hope we can change your opinion of...More

    Reviewed 29 May 2017

    We stayed but did not utilize room service nor the bar/ restaurant . It was very peaceful and quiet . It's prom season and a few kids were having a party and we did body hear a sound. Great staff and stay.More

    Review collected in partnership with Hilton Garden Inn
    Thank 950alisam
    Response from Erin F, Director of Sales at Hilton Garden Inn Louisville NortheastResponded 2 June 2017

    Thank you for sharing your experience! We hope next time you are here, you will stay with us again and try our restaurant. We just rolled out a new dinner menu this week that features steaks, ribs, and several other choices. Hope to see you...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Hot Tub
    Details
    • Price range
    • US$110 - US$271 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in Louisville
    • #10 Romantic Hotel in Louisville
    • #12 Family Hotel in Louisville
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 135
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Hilton Hotels Direct, Travelocity, Hotwire, HotelQuickly and getaroom.com so you can book your Hilton Garden Inn Louisville Northeast reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Kentucky >
    • Louisville >
    • East Louisville
    • Also Known As
    • Hilton Garden Inn Louisville Northeast Hotel Louisville ,
    • Louisville Hilton
    Add Photo Photos
    Traveller (32)
    Room & Suite (15)
    Pool & Beach (7)
    Dining (4)
    Hotel & Grounds (65)
    Business Centre & Event Rooms (12)
    Bathroom (5)
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    Nearby Restaurants
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    Stoney River Steakhouse and Grill
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    27 January 2017|
    Answer Show all 3 answers
    Response from Gary B | Property representative |
    Thank you for your question. A guest needs to be at least 21 years old to book a room.
    0
    Votes
    KSKRN
    2 November 2016|
    Answer
    Response from Gary B | Property representative |
    Thank you for your question. I would not want to give out specific room numbers online. We have a total of 5 rooms with whirlpool tubs, one on each floor.
    0
    Votes
    Mary P
    2 October 2016|
    Answer
    Response from Gary B | Property representative |
    Thank you for your question. We do not have in room safes but we do have complimentary safety deposit boxes located at the front desk.
    0
    Votes
    Room Tips
    "STAY AWAY. Any hotel would be better than this dump."
    Read review
    "We stayed on the top (5th) floor, as did other family members. Access was easy as there was adequate parking..."
    Read review
    "Get a top floor."
    Read review
    "ask/choose a room on the non-interstate side of the building"
    Read review
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