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Holiday Inn Louisville East - Hurstbourne

HolidayInn.comUS$85*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$118*
US$85*
US$118*
US$85*
US$118*
US$85*
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Holiday Inn Louisville East - Hurstbourne
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275 Reviews from our TripAdvisor Community

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Showing 272: English reviews
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A TripAdvisor Member
1 review
Reviewed 3 days ago NEW

Not the best holiday inn I've been too. Driving up to the hotel, it looks like an abandoned building. The décor on the inside lobby is a mis-matched mess of new and trendy and old and washed out. Things don't match and there is a slight odor of mildew.

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mark k, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Dear valued guest, Thank you for taking the time to review our property online. I'm sorry to here you don't like our brand new decor as your the first person that has mentioned our renovation negatively. In regards to mildew we take great pride in making sure two things are consistent in our hotel (1) is the friendliness of our...

Largo, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 12 April 2017

My wife and I spent 4 nights at the Inn.The place looked freshly rentavated new and clean all over. Rooms large, with all the extras that a woman would want a way from home.My only complaint was, the telephone never worked after several complaints., But the front desk did adjust our bill on checkout. We ate and had several drinks...

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Thank tbirddjs
About Hotel's Favourite Review
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Dan, We truly appreciate you and your group for choosing our property to have your event. My team and I strive for customer service excellence and we are glad to hear we hit our mark with your group. We hope to see you again soon during your future travels to Louisville. Warm Regards, Mark Kirsch General Manager

Reviewed 4 days ago NEWvia mobile

I have stayed at this property most every time we visit overnight. The staff has always been the very best in all aspects of service and attitude. They make you feel that they really care; and I think they really do care. The property gas recently been completely remodeled and it is really very nice. The bar and restaurant is...

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Thank Keltec
mark k, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Keltec, Thank you so much for the great review. My staff and I take great pride in delivering the highest customer service possible. Thank you for your business! Mark Kirsch General Manager

Reviewed 4 days ago NEW

It is a very good hotel, it has all the necessary things to make you feel confortable (gym, pool, restaurant-bar, etc.) in a very big space. Rooms are pretty good as well, TV, fridge, the bed and pillows are so good. The service and hospitality of the place is awesome!!

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Thank JDobry
Aaron W, Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Dear Valued Guest, Thank you for the review! It's always a pleasure to hear about our guest's positive experiences with us. Our aim is certainly to make our guest feel as comfortable as possible through our amenities and quality service. I will pass along your kudos to our staff on a job well done. Thanks again, Aaron Wiggen Assistant General...

Maysville, Kentucky
Reviewed 4 days ago NEW

I have visited this property in the past, but not recently. I had the opportunity to do so this month in conjunction with another trip I was to do the next day. Apparently, there has been some remodeling since my last stay because the interior was definitely different from what I remembered. It did give it a fresh look. I...

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Helpful?
Thank jsfmiller
Aaron W, Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Dear JSFMiller, Thank you for taking the time to leave us a thorough and candid review. These are always a huge help to us and future customers, particularly when they are as detailed as you've been. We definitely acknowledge that at times leaving the property can be a bit more complicated then other hotels. I'm glad you were able to...

Lake Placid, Florida
Reviewed 1 week ago

We were there for an archery tournament and decided to stay another night. While waiting to move to a new room, we went to lunch leaving our stuff on a cart inside the old room. When we got stranded in traffic we faced being late to the tournament. One call to the hotel and the staff moved our stuff to...

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Thank sidneyb571
Aaron W, Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Dear SidneyB, Thank you so much for sharing your experience with us and future guests. I am thrilled to hear you had a good time staying at our property. Our staff is certainly committed to all of our guests absolute comfort. I will pass along your praise to them on a job well done. Hopefully we'll see you at next...

Roanoke, Virginia
Reviewed 1 week ago via mobile

I came to the Holiday Inn for business. Chose to stay in the hotel where meeting was held. Wifi was poor stayed in room 479. No signal. The shower did not have any button or knob to start the shower head. Had to use the tub instead.

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Thank 24,016
mark k, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Dear valued customer, Thank you for taking the time to review our property online. You feedback is valuable and we will use it to improve our property. Thank you for your business! MARK Kirsch General Manager

Cincinnati, Ohio
Reviewed 2 weeks ago

wonderful location and the staff was excellent. room was also very comfortable layout for everyone to enjoy. also like the large restroom,it is great to have space. The furnishiungs were also great for all to enjoy.

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Thank Gerald B
mark k, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Gerald, Thank you for your feedback about your recent stay and we hope to see you again soon. Regards, Mark Kirsch General Manager

Manchester, Kentucky
Reviewed 2 weeks ago

I attended a conference this week at this Hotel and I have to say it was probably the best experience I have ever had. Their staff are exceptional, the food was top of the line, Lisa Brooks was absolutely amazing. She went above and beyond to make sure my stay, as I am sure every one else's , was top...

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Thank jill558
mark k, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Jill, Thank you so much for taking the time to let us know about your recent stay. I will share your kind words with Lisa and the rest of our team. We love our new mattresses as well and will email you this information shortly. Thank you for your business! Mark Kirsch General Manager

Omaha, Nebraska
Reviewed 3 weeks ago

Our school group brought 34 students and 5 chaperones to Louisville for the Vex World Robotics Championships. Our stay at the Holiday Inn Louisville East was great. Rooms were in wonderful shape; clean, well appointed, and the staff was incredibly kind and helpful. I will definitely stay here again if I'm in the area.

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Thank Bill H
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Bill, Thank you for taking the time to review our property online. Your comments and your business are truly appreciated. Mark Kirsch General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly Renovated The Holiday Inn Hurstbourne I-64 East is located in the heart of Louisville's East End, just blocks away from shopping, several restaurants as well as business & industrial parks. Our hotel is 10 miles northeast of Louisville International Airport, the Churchill Downs/KY Derby Museum. The Holiday Inn Hurstbourne, I-64 East, offers full conference facilities for up to 800 people with 13 function rooms available. Catering and audio/visual offices are onsite to help with your function. Enjoy our Winner's Circle Restaurant & Lounge, featuring a menu laced with Kentucky fare. Special rates for RVIA, National Farm Machinery Show, Mid-America Truck Show, KY Derby, the Abbey Road Music Fest & National Street Rods! ... more   less 

Additional Information about Holiday Inn Louisville East - Hurstbourne

Address: 1325 S Hurstbourne Pkwy, KY, Louisville, KY 40222-5707
Region: United States > Kentucky > Louisville
Price Range: RM417 - RM799 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Louisville East - Hurstbourne 3*
Number of rooms: 185
Reservation Options:
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Questions & Answers

Questions? Get answers from Holiday Inn Louisville East - Hurstbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room facing away from the interstate is likely best, facing east (though your view then will be over a shopping center).”
jsfmiller, 22 May 2017 | Read review
“Ice machines are only on even numbered floors. Pool is smaller than expected but was clean and inside. ”
sidneyb571, 19 May 2017 | Read review
“none for this trip”
97geraldb, 12 May 2017 | Read review
“If you bring a group of students, bring earplugs for the pool. The acoustics make it noisy, but 15-20 teenagers will do that to any room.”
billh451, 2 May 2017 | Read review
“Second floor has some rooms that look down on the bar. That might be good or bad depending on your preferences.”
Sandiviaje, 1 May 2017 | Read review
5 of 5
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US$85* /night
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Prices are for 1 room, 2 adults
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