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Holiday Inn Louisville East - Hurstbourne

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Traveller (17)
Room & Suite (18)
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Overview
  • Excellent61%
  • Very good23%
  • Average8%
  • Poor4%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Louisville East - Hurstbourne
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Offers from Holiday Inn Louisville East - Hurstbourne
Special Offer: Book Direct and Save
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (162)
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162 results
Traveller rating
97
38
13
7
7
Traveller type
Time of year
LanguageEnglish
97
38
13
7
7
Show reviews that mention
All reviewsin house restaurantmeeting roomgeneral managerattended a conferencemodern hotelconference centerwould recommend this hotel to anyonestayed here for nightsan upgradedesk staffpleasant staychecking inbusiness tripdefinitely stay here againroom was spaciousa great place to stayeasy access
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1 - 5 of 162 reviews
Reviewed 2 days ago via mobile

Stayed for about 1 week at the friendliest hotel in LOUISVILLE,KY.The front desk is manned by SAMANTHA,CALLEY,JENNIFER, AARON and CHANDLER.All make you feel like family.It was a sad day when my wife and I had to say good byand return to VIRGINIA. When in LOUISVILLE...More

Thank STEVENR08
Response from Aaron W, Manager at Holiday Inn Louisville East - HurstbourneResponded today

Dear Steven R. Thank you so much for your lovely review! It was joy to meet you and your wife and to have you join us here at the Holiday Inn Hurstbourne. We're looking forward to your next trip to Louisville. Sincerely, Aaron Wiggen Assistant...More

Hotel's Favourite
Reviewed 3 weeks ago

Wife and I were here from Friday-Sunday. Really really nice hotel. Great friendly and professional staff. Clean rooms. This hotel is a really nice 4 star hotel. Really close to that 5 star award though.Had no problems at all. Clean towels. Clean room. Really good...More

Thank Steve H
Response from Aaron W, Manager at Holiday Inn Louisville East - HurstbourneResponded 3 weeks ago

Dear Steve H. Thank you for your wonderful and detailed review! I am glad that you enjoyed your time with us here at the Holiday Inn Hurstbourne. It means a lot coming from and experienced traveler such as yourself. Safe travels and we hope to...More

Reviewed 6 days ago

First stop on cross country driving trip - Large, spacious, comfortable bed and room. Front desk was very friendly and helpful at check in on 7/6/18. We only had one bar of soap for the room, but too tired after hard day to go for...More

Thank David C
Response from Aaron W, Manager at Holiday Inn Louisville East - HurstbourneResponded 3 days ago

Dear David C, Thank you for taking the time to leave us a review. I am glad that overall you felt you had a 5/5 stay with us. I am sorry if our agent did not come off as friendly as you were leaving on...More

Reviewed 2 weeks ago

End of July-beginning of Aug 2018 staff friendly but biggest issue for me was NO COFFEE available in morning besides in dining area. That was inconvenient for me & had to go to Thornton every morning to get coffee to goMore

Review collected in partnership with this hotel
Thank busywells
Response from Aaron W, Manager at Holiday Inn Louisville East - HurstbourneResponded 2 weeks ago

Dear Valued Guest, Thank you for taking the time to leave us a review! I am sorry if not having lobby coffee inconvenienced your stay. It was certainly not our intention. Since switching to the Keurig machines in the room we do no longer carry...More

Reviewed 4 weeks ago via mobile

We only stayed one night on our road trip from St Louis to DC but this hotel met our every need. It’s continently located right off the interstate in a commercial area with strip center shopping (even a grocery store) within walking distance. The area...More

Thank Angela H
Response from Aaron W, Manager at Holiday Inn Louisville East - HurstbourneResponded 3 weeks ago

Dear Angela H, Thank you for taking the time to leave us such a detailed review. It is greatly appreciated by us and future guests! I know your stay was short which is why I am even more excited that we were able to leave...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Banquet Room
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Conference Facilities
Non-Smoking Hotel
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$87 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$87 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (17)
Room & Suite (18)
Dining (16)
Pool & Beach (3)
Business Centre & Event Rooms (13)
Questions & Answers
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Jen S
23 June 2018|
AnswerShow all 6 answers
Response from Aaron W | Property representative |
Thank you for your question. Our only laundry option currently is out service. Same day is available when dropped off by 8am. Services do not run over the weekend but there are multiple laundry options nearby.
0
Votes
ShellyP1973
14 June 2018|
AnswerShow all 3 answers
Response from Aaron W | Property representative |
Breakfast is not included with the general rate, however for only $5 more you can add breakfast to most of our rates and deals. This comes with breakfast for 2 for each morning of your stay out of our Winner's Circle... More
1
Vote
AdvoChampion
4 October 2017|
AnswerShow all 3 answers
Response from Aaron W | Property representative |
Within walking distance you have an IHOP, Jimmy Johns, Subway, Arby's, Perfetto's Pizza, Starbucks, and a nice local Chinese Restaurant. And of course most convenient of all we have our restaurant for breakfast and dinner... More
0
Votes
Room Tips
"Do your job or they will find someone who will!"
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"Ice facilities only located on every other floor, 2,4,6 etc."
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"The room was great, but everything else no. Too expensive for poor quality."
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"This is a great value for the room rate, it is evident that management takes pride in the operations. Food..."
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