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Fern Valley Hotel and Conference Center

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Fern Valley Hotel and Conference Center
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130 Reviews from our TripAdvisor Community

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There are newer reviews for Fern Valley Hotel and Conference Center
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Showing 129: English reviews
Louisville, Kentucky
Reviewed 27 May 2015

never going back to disgusting dirty and unsafe place. health department should be closed down if this place continues as a business. to many shady people outside back of building all hours of the night. discussed credit card problem with management next day but nothing done. either it is normal or they don't care, got your money now leave. maybe...

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Thank marm781
Birmingham, Alabama
Reviewed 22 May 2015

Tried to stay at this hotel as I support independent hotel. The hotel needs to work on the outdoor appearance and surrounding. I could not find the entrance of the hotel. As I did also waited 20 minutes before someone arrived at the front desk, hotel definitely needs someone to guide them correctly.

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Thank MinnieMouse86
Myrtle Beach, South Carolina
Reviewed 12 May 2015

Ancient two-building hotel that appears to be under lengthy renovations. Photos are VERY deceiving and totally misrepresent this property. Mattresses visably piled up against most windows which we could see from the street told us to beware. Pool STILL closed after "flood" shut down amenities obviously months ago. At registration desk we could smell mold & mildew so we asked...

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1Thank MBSCtravelers
Reviewed 1 May 2015 via mobile

Booked for the Derby 8 months out. In the meantime they had a flood (a month ago) and closed the restaurant, pools, and other amenities with no guest warning or notice. Refused to refund us even though they could not offer ANYTHING that was advertised or promised when booking. STAY AWAY! Horrible customer service. We offered to pay the first...

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5Thank SkiDash
Saint Louis, Missouri
Reviewed 27 April 2015

Our basketball team was assigned this hotel for a tournament in Louisville this past weekend. I can not stress enough on how NASTY and DIRTY and GROSS that this hotel was. No hot water, no wi-fi, TVs that barely worked, stained carpets, dirty bathrooms, stained towels, filthy elevators and hallways, expired elevator inspection certificates, hotel grounds were unkept, overgrown bushes...

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6Thank DCL1234
Pittsburgh, Pennsylvania
Reviewed 20 April 2015

We were in town for an event at the Expo Center and looked forward to using the indoor pool and hot tub -- neither were open/working. The rest of the hotel was in significant disrepair and the breakfast was a disappointment. The non-smoking room filled with a smoky smell as soon as we turned on the a/c (which did not...

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5Thank rhomonster
Curitiba, PR
Reviewed 7 April 2015 via mobile

I stayed in this hotel by two nights and it was one of the worst experiences ever. It seems like an old place in a communist country... the place is so big that you will need a map to find your room, sometimes even crossing fire security corridors. The fire alarm was ringing at 4:00 in the morning probably because...

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5Thank jstorckmann
Chicago, Illinois
Reviewed 5 April 2015

We have stayed there before and even held an event at the conference center last year that tuned out great. This year was very disappointing. It took an hour to check in. We reserved several rooms in our company name. One of our guests arrived before we did and they changed the reservations to his name...therefore had no record of...

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2Thank Missdee312
Reviewed 29 March 2015

stayed for two days, housekeeping never showed up. didnt have any towels second day called two times for towels no show had to leave no shower drains were pluged . lamp shade missing. BLACK MOLD ON WALLS IN BATHROOM Very Nasty! building inspector should close this one down!

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3Thank Bulk G
Haubstadt, Indiana
Reviewed 29 March 2015

This is by far the very worst hotel experience I have had! Period! Checking in on the evening of Mar. 26, 2015 & staying through Mar. 27 checking out on the morning of Mar. 28. First off, the place is a "DUMP" Next off the rate of $145.09 per night including taxes is ridiculous. We were out during the day...

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2Thank Ben B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Fern Valley Hotel & Conference Center in beautiful Louisville, Kentucky--where southern hospitality and modern facilities combine to create an atmosphere of comfort and luxury. Conveniently located off Interstate 65 near Louisville International Airport, The Kentucky Exposition Center/Kentucky Kingdom and Churchill Downs, and within close proximity to downtown's business district/convention facilities, the Fern Valley Hotel is one of Louisville's larger hotel and meeting spaces. Whether working or relaxing, you'll find our 406 guest rooms, 22,000 square-feet of flexible meeting space, on-site dining/lounge, indoor pool/whirlpool, and other recreational amenities provide all the amenities that matter most. ... more   less 

Additional Information about Fern Valley Hotel and Conference Center

Address: 2715 Fern Valley Road, Louisville, KY 40213
Region: United States > Kentucky > Louisville
Price Range: RM437 - RM781 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fern Valley Hotel and Conference Center 2.5*
Number of rooms: 406
Reservation Options:
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Also Known As:
Fern Valley Hotel Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Fern Valley Hotel and Conference Center staff and other travellers.
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Questions? Get answers from Fern Valley Hotel and Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here!”
 of 5 bubbles katied631, 9 May 2016 | Read review
“Pick another hotel.”
 of 5 bubbles steveroberts432, 21 Apr 2016 | Read review
“stay on side with lobby!”
 of 5 bubbles travelguy318, 15 Apr 2016 | Read review
“A bit futher away from the pool if you want to sleep early.”
 of 5 bubbles michaeloN1109BY, 19 Feb 2016 | Read review
“They need to knock both buildings down, put up some lights and start over. Go somewhere else until they do.”
 of 5 bubbles 206brianb, 15 Jan 2016 | Read review
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