We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
It has taken me three months to get over my experience in order to write this review. I don't know how this place is allowed to stay open and I cannot comprehend how they are possibly up to code. We checked in late due to...More
I stayed for a week at this motel and found it had a lot of character. The staff are worth getting to know and we enjoyed the buffet breakfast. It may not give you the best first impression, but stick with it and you will...More
Horrible. Not even wasting my time writing of issues. Trust the others and me. Do NOT go here. It would be safer and cleaner to sleep on sewer grate in louisville. The fire alarm went off. They had different washclothes and towels. To be honest...More
never going back to disgusting dirty and unsafe place. health department should be closed down if this place continues as a business. to many shady people outside back of building all hours of the night. discussed credit card problem with management next day but nothing...More
Tried to stay at this hotel as I support independent hotel. The hotel needs to work on the outdoor appearance and surrounding. I could not find the entrance of the hotel. As I did also waited 20 minutes before someone arrived at the front desk,...More
Response from FernValleyH0tel2014 | Property representative |
Thank you for contacting us. The Hotel has changed ownership and that is the reason why previous reviews were deleted. However, we are in the process of partially remolding and bringing new furniture in. We have... More
Thank you for contacting us. The Hotel has changed ownership and that is the reason why previous reviews were deleted. However, we are in the process of partially remolding and bringing new furniture in. We have new leadership and management staff and customer service is our first priority. Please be assure that during your next visit you will notice the difference. We are a very large property, so the changes are happening little by little.
Thank you and have a wonderful day,