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Fern Valley Hotel and Conference Center

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Fern Valley Hotel and Conference Center
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126 Reviews from our TripAdvisor Community

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There are newer reviews for Fern Valley Hotel and Conference Center
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Showing 125: English reviews
Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 April 2015

Our basketball team was assigned this hotel for a tournament in Louisville this past weekend. I can not stress enough on how NASTY and DIRTY and GROSS that this hotel was. No hot water, no wi-fi, TVs that barely worked, stained carpets, dirty bathrooms, stained towels, filthy elevators and hallways, expired elevator inspection certificates, hotel grounds were unkept, overgrown bushes... More 

Helpful?
6 Thank DCL1234
Pittsburgh, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 April 2015

We were in town for an event at the Expo Center and looked forward to using the indoor pool and hot tub -- neither were open/working. The rest of the hotel was in significant disrepair and the breakfast was a disappointment. The non-smoking room filled with a smoky smell as soon as we turned on the a/c (which did not... More 

Helpful?
5 Thank rhomonster
Curitiba, PR
Level Contributor
187 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 7 April 2015 via mobile

I stayed in this hotel by two nights and it was one of the worst experiences ever. It seems like an old place in a communist country... the place is so big that you will need a map to find your room, sometimes even crossing fire security corridors. The fire alarm was ringing at 4:00 in the morning probably because... More 

Helpful?
5 Thank jstorckmann
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 April 2015

We have stayed there before and even held an event at the conference center last year that tuned out great. This year was very disappointing. It took an hour to check in. We reserved several rooms in our company name. One of our guests arrived before we did and they changed the reservations to his name...therefore had no record of... More 

Helpful?
2 Thank Missdee312
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 March 2015

stayed for two days, housekeeping never showed up. didnt have any towels second day called two times for towels no show had to leave no shower drains were pluged . lamp shade missing. BLACK MOLD ON WALLS IN BATHROOM Very Nasty! building inspector should close this one down!

Helpful?
3 Thank Bulk G
Haubstadt, Indiana
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 29 March 2015

This is by far the very worst hotel experience I have had! Period! Checking in on the evening of Mar. 26, 2015 & staying through Mar. 27 checking out on the morning of Mar. 28. First off, the place is a "DUMP" Next off the rate of $145.09 per night including taxes is ridiculous. We were out during the day... More 

Helpful?
2 Thank Ben B
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 March 2015

My room was not clean and coffee pot had a full pot of molded coffee in it. The hotel maintenance showed up at my door at 9:30 PM saying I reported issues with bathroom and I hadn't, scary. Then the fire alarms went off at 3:45am and was evacuated. We were told we could return to our room and all... More 

Helpful?
4 Thank AKW-OH
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 March 2015

What a joke for a hotel !! The price paid for a 1 night stay was ridiculous!! The housekeeping staff is a joke. The toilet in the room had stains in it from the previous occupants, no business center, the hallways are filthy, the whole hotel feels rundown and it actually is. The pictures on the website must have been... More 

Helpful?
7 Thank nolephan
Largo, Florida
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 March 2015 via mobile

My company booked this hotel for the MATS2015 show at the nearby expo center. I should have read the reviews here first. The first sign of trouble was at checkin. Absolutely no professionalism by the front desk staff, who by the way, were in street clothes and no uniforms or name tags. The area behind the front desk was a... More 

Helpful?
4 Thank gingerdodds
Sewanee, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 March 2015

In the 40 min I was waiting to check in, 3 of the guest that had checked in before me had to come back due to, 1 AC unit in middle of floor, 2 shop vac, stapler and unmade room. & 3 no hot water! Run!

Helpful?
4 Thank dmsdms2015
FernValleyH0tel2014, Manager at Fern Valley Hotel and Conference Center, responded to this review

Dear Guest, Thank you for your review and suggestions. We are in the process of renovations, including new bedding, and new furniture and that explains why the furniture is on the hallways (based on your pictures). We apologize if by mistake we checked you in a room that was out of order. We are confident that a future visit to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Fern Valley Hotel & Conference Center in beautiful Louisville, Kentucky--where southern hospitality and modern facilities combine to create an atmosphere of comfort and luxury. Conveniently located off Interstate 65 near Louisville International Airport, The Kentucky Exposition Center/Kentucky Kingdom and Churchill Downs, and within close proximity to downtown's business district/convention facilities, the Fern Valley Hotel is one of Louisville's larger hotel and meeting spaces. Whether working or relaxing, you'll find our 406 guest rooms, 22,000 square-feet of flexible meeting space, on-site dining/lounge, indoor pool/whirlpool, and other recreational amenities provide all the amenities that matter most. ... more   less 

Additional Information about Fern Valley Hotel and Conference Center

Address: 2715 Fern Valley Road, Louisville, KY 40213
Region: United States > Kentucky > Louisville
Price Range: RM396 - RM467 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fern Valley Hotel and Conference Center 3*
Number of rooms: 406
Reservation Options:
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Also Known As:
Fern Valley Hotel Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Fern Valley Hotel and Conference Center staff and other travellers.
2 questions
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Questions? Get answers from Fern Valley Hotel and Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here!”
 of 5 bubbles katied631, 9 May 2016 | Read review
“Pick another hotel.”
 of 5 bubbles steveroberts432, 21 Apr 2016 | Read review
“stay on side with lobby!”
 of 5 bubbles travelguy318, 15 Apr 2016 | Read review
“A bit futher away from the pool if you want to sleep early.”
 of 5 bubbles michaeloN1109BY, 19 Feb 2016 | Read review
“They need to knock both buildings down, put up some lights and start over. Go somewhere else until they do.”
 of 5 bubbles 206brianb, 15 Jan 2016 | Read review
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