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All reviews full kitchen front desk hot breakfast each morning home away from home normal hotel social hour an extended stay small kitchen laundry facilities outdoor pool cracker barrel extra room safe area two bedroom suite great room stayed here for one night three nights
My mother and I visited this city and spent one night in this hotel, it’s a good feeling, like you are at home. There are kitchen and living room with perfect design, I even think about rent a small apartment like this.
Not like any other Staybridge I've stayed. Door to the room broken, didn't seem to care. No housekeeping on weekends, rude staff and dirty bathroom. Never coming back and will recommend against anyone else staying here. Been staying in Holiday Inn properties for years and...More
Date of stay: November 2018
Response from IHGService, Guest Relations Manager at Staybridge Suites Louisville EastResponded 15 December 2018
We recognize your time is valuable and greatly appreciate your feedback. I am terribly sorry your stay was not as great as what we would have wanted it to be. This is opposite of the high standards of service and quality on which...More
No housekeeping on weekends. BEWARE! They dont have it on their website, not on expedia and was NOT informed at check in there was no weekend housekeeping. Shower in room 115 has black mold fungus everywhere, torn flooring. Staff is rude and argumentative, management wont...More
Date of stay: November 2018
Response from IHGService, Guest Relations Manager at Staybridge Suites Louisville EastResponded 22 November 2018
Thank you for taking the time to write a review of our hotel. I am sorry to read that our amenities and services did not live up to your expectations. Please allow me to follow up on your concerns and have the opportunity...More
We booked one night on our road trip east. It met all our needs. The staff was friendly and very accommodating as we had a very late checkin. Our room was on the 3rd floor away from the elevator and quiet. There were several families...More
From start to initial check in the process was flawless.
While making our reservations the staff was extremely friendly and helpful.
Upon arrival it wasn’t terrible the front desk receptionist just seemed a bit overwhelmed and rushed.
The hotel was very clean and well maintained...More
Welcome to your home away from home in the Derby City area, the Staybridge Suites® Louisville – East extended stay hotel. Whether it's business or leisure that brings you to Louisville, Kentucky, the hotel's …Moreconsummate staff is poised to help you take advantage of all that this convenient location has to offer. Corporate guests know that this hotel's accommodations in Louisville, KY offer a winning combination: proximity to major area corporations and terrific business amenities. The location ensures easy travel to Papa Johns Corporate Headquarters, YUM! Brands, Ford Motor Company, and GE, but without the price tag of a downtown hotel. The Business Center provides fax and copy services, and the boardroom is a great resource for those planning meetings in Louisville, KY. The hotel's leisure guests can take advantage of an array of local attractions. Families love playing mini-golf and laser tag at Renaissance Fun Park. Churchill Downs, home of the Kentucky Derby, offers a slice of classic Americana. Guests can even explore the history of world-famous Kentucky bourbon with a tour of the Maker's Mark Distillery. Our hotel's suites in Louisville, KY are pet friendly, so treat your four-legged family members to your vacation. You can socialize with other guests at our evening Social Receptions, and you can enjoy a free breakfast daily, too. Start planning your trip to the Derby City today! Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from pioneer186 | Reviewed this property |
Sorry, don't know their pet policy. I don't recall seeing any pets during my stay there, but since they are extended stay, I'm sure they must have some accommodation. They are a bunch of "super" folks there.