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Candlewood Suites Louisville Airport

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Candlewood Suites Louisville Airport
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69 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Louisville Airport
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Showing 68: English reviews
TN USA
Reviewed 1 January 2016

Check in was smooth, after I find the location of the Hotel in the rain and storm. The hotel appeared to be in renovation, there was trim that looked shabby, and paint all along the trim from shoddy painting. There was a slight smell, and the floors flexed as I stepped, ( makes you wonder about your weight.) My room...

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Helpful?
Thank Dangousity
Sandy H, Manager at Candlewood Suites Louisville Airport, responded to this review

I'm so sorry to hear about your stay at Candlewood Suites. Yes, in fact our hotel is in the process of a total renovation. It is a very exciting time for us here at the hotel. Yes a lot of things are out of sorts as we are making room for new furniture and not everything has a space any...

Reviewed 2 November 2015 via mobile

We stayed here as part of the FFA National Convention. We really enjoyed the quiet residential neighborhood, the close proximity to the Expo Center (very nice when we needed to be there at 7am Saturday!) We were able to find a number of restaurants and shops within 15 minutes. The room was very nice with separate bedroom, living room with...

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Thank Misskarinsue
Sandy H, Manager at Candlewood Suites Louisville Airport, responded to this review

We are so glad you enjoyed your experience with us, we look forward to your visit again very soon. Sandy H Operations Manager

Louisville, Kentucky
Reviewed 6 August 2015 via mobile

Everything about our 6 week stay here was perfect. The rooms are spotless and fully equipped with everything you need for a long term stay! First off the entire staff were EXCELLENT! Not a bad one in the bunch! I will say that Holly was exceptional in her customer service and care of the guests. I'm surprised she doesn't own...

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Helpful?
Thank travelinggists
Austin, Texas
Reviewed 3 August 2015

Friendly staff and rooms are ok. Sort of an extended-stay place with small kitchen and a table. Problem is this place is in the middle of no where. No nearby restaurants, no gas stations, no entertainment. DO NOT stay here if you do not have a car. We had one and it was still a pain to cross the major...

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Helpful?
Thank den979
IHGCare, Guest Relations Manager at Candlewood Suites Louisville Airport, responded to this review

Dear den979, Thank you for posting a candid feedback for our hotel. It is great to see that you appreciated the service provided by our staff and our rooms. However, we regret to know that our location was not able to meet your expectations. Please accept our apology for any inconvenience this issue may have caused. Rest assured, your comments...

Pittsburgh, Pennsylvania
Reviewed 30 July 2015

Spent a night in a suite with a great kitchen. We were able to get board games, and utilized the 24 hour mini convenience store easily. Front desk staff was friendly and our stay was very comfortable.

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Thank RM215079
Emirate of Dubai, United Arab Emirates
Reviewed 28 April 2015 via mobile

This was a very nice hotel for longstay. I am here for 2 weeks for training and the room is fully equipped. Bed is more comfortable than my own bed. Nice and quiet outside so I am able to sleep. They have a borrow program should you need supplies. So far so good.

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2Thank Emily C
NJ
Reviewed 27 April 2015

Recently stayed here for 5 nights. Staff was very helpful and attentive. Ease of reservation with first contact was most pleasant and we were accommodated with an early check in. They really worked hard on our request. Pantry for miscellaneous supplies minimal costs, no charge use of washer and dryer, free dvd borrowing program. Benito was particularly helpful and the...

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1Thank Leigh L
Huddersfield, United Kingdom
Reviewed 26 March 2015

I stayed her last year for the Mid America Truck Show and once back home in the UK immediately booked again for this year. I love the fact that the hotel is in a very peaceful area, yet only 4 miles from the Convention Centre. You get free coffee 24/7 in the Candlewood Cupboard, plus free laundry services which i...

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2Thank Yorkie1948
Kentucky
Reviewed 10 January 2015 via mobile

Conveniently located close to SDF, this extended stay hotel is nice looking and priced right but the whole property smelled like cigarette smoke, including the room. The clerk was very nice when we checked in. If management fixed that, it would rate more stars.

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2Thank MontanoSmith
Holly H, Guest Relations Manager at Candlewood Suites Louisville Airport, responded to this review

Thank you, Valued Candlewood Guest, for taking the time to review our Louisville Airport location. We apologize for any inconvenience you experienced at our hotel during your stay. We have a strict "No Smoking" policy at our location and readily enforce that policy for any occurrence that we may encounter. Thank you for bringing this issue to our attention so...

Reviewed 5 January 2015

This hotel does have high standards. Loved our visit here and came back to this hotel on the way back home from our vacation because of the customer service and the quietness and cleanliness of the hotel and the kitchen in every room. We came back because of the customer service at this hotel. Holly was sooo great and polite...

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Helpful?
Thank CJKS2014
Holly H, Guest Relations Manager at Candlewood Suites Louisville Airport, responded to this review

Valued Guest, Thank you for taking the time to write such a lovely review for our Candlewood Suites Louisville Airport location. We enjoyed having you stay with us and appreciate the kind review. We hope that you will choose our location in the future when you come back to Louisville. On your next trip, feel free to call ahead and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection.The Candlewood Suites Louisville Airport is an exceptional choice for quality and service excellence. This beautiful award winning property is located within minutes of downtown and the Louisville Airport and is an excellent choice for employees of GE, Ford, UPS, Yum, Humana, Brown Forman, Air National Guard, and U of L. International guests love our TV Japan television. It's the ultimate suite for the business traveler: cook meals in a fully equipped kitchen, while watching premium cable channels and movies from our free movie library. Work efficiently at the over-sized executive desk, 2 phone lines and free high-speed wireless Internet. Work off some stress in our fitness center or visit our Candlewood Cupboard where you can purchase sodas, meals, snacks at value prices. Do your laundry at no cost while you workout or relax in your suite. The Candlewood Suites Louisville Airport is an all suites hotel. The standard studio suites has one queen bed. The one bedroom suite has one queen bed and a full size sofa bed. Pet friendly - fees may apply. ... more   less 

Additional Information about Candlewood Suites Louisville Airport

Address: 1367 Gardiner Ln, Louisville, KY 40213-1942
Region: United States > Kentucky > Louisville > South Side
Price Range: RM409 - RM770 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Louisville Airport 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Candlewood Suites Louisville Airport Hotel Louisville
Candlewood Louisville
Louisville Candlewood Suites
Hotel Style:
#11 Family Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Louisville Airport staff and other travellers.
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Questions? Get answers from Candlewood Suites Louisville Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor, away from elevator and ice machine.”
 of 5 bubbles 670cassandrac, 15 Jun 2016 | Read review
“Get a remodeled room, second floor facing the parking lot, you will have an extended view east where there is a pond etc..”
 of 5 bubbles FamilyTimeLouisville, 22 Mar 2016 | Read review
“Bring food”
 of 5 bubbles den979, 3 Aug 2015 | Read review
“All good but my 1 bedroom suite 242 was at the end of a corridor so no passing traffic.”
  • Bathroom
  • Lounge
 of 5 bubbles Yorkie1948, 25 Mar 2015 | Read review
“We stayed both one time on the third floor and a different time on the first floor and each time it was quiet. I always personally prefer the third floor because the window is not at ground level then.”
 of 5 bubbles CJKS2014, 4 Jan 2015 | Read review
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