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Holiday Inn Express Louisville Northeast

Booking.comUS$98*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn Express Louisville Northeast
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106 Reviews from our TripAdvisor Community

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Showing 106: English reviews
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Dundee, OH
Reviewed 5 days ago NEW

First of all, I'm a pretty demanding guest. It doesn't take much to tick me off about a hotel experience. That said, I have ZERO complaints about this hotel! In fact, I'd go so far as to say it was one of my top ten hotel experiences ever and I travel a lot. I had stated my room preferences online,...

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Helpful?
Thank amishamy
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

We do value your feed back and do appreciate your stay with us. We were glad that your stay with us was enjoyable, looking forward to host you in the future when you are in Louisville.

A TripAdvisor Member
Level Contributor
3 reviews
3 helpful votes
Reviewed 4 weeks ago via mobile

We started looking for hotel rooms at 7pm in Alabama and found this one at 3 am. Looks like they still might be under construction a bit. Room was very clean and fairly new. It even smelled good. Everyone was very nice. Very thankful for them!!

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Helpful?
Thank A TripAdvisor Member
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank You for staying with us and appreciate your feedback, hope to see you again when you are in Louisville.

Reviewed 4 weeks ago via mobile

We stayed at this location last weekend and had the worst experience imaginable at a hotel/inn. It began and check in and went on after check out. Checked in Saturday night and was sent to the first room. This room was disgusting! The bed had not been made. Towels were in the floor. Trash was everywhere in the room! The...

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Helpful?
Thank BRANDON R
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

I do apologize for your inconvinience and appreciate your feedback , please be assured that the issue would be addresed to appropriate individual and actions will be taken, I hope you give us another chance to host you so that we can give you a better experience, this is not how we operate. Thank you for staying with us.

Cleveland, Ohio
Reviewed 5 weeks ago via mobile

We stayed here while in town to visit the Louisville Slugger museum. The hotel is a quick drive to downtown Louisville. I travel frequently for work so I have stayed in several HIE. The accommodations were comparable and nice to what I have come to expect from an Express. The hotel has been recently remodeled (you could still smell the...

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Helpful?
Thank cmbhlb
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

I do apologize for your inconvenience while your stay with us but if you had call some one from the front desk they would have helped you with the blinds operation.

Woodstock, Canada
Reviewed 17 March 2017

they have been remodeling and updating since i was last here rooms were clean and quiet nicely updated I will stay here again for sure breakfast was hot and kept full this hotel is near a lot of restaurants and shopping so was well placed

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Helpful?
Thank Patrick D
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rocky Patel Guest Service Manager

Cincinnati, Ohio
Reviewed 7 March 2017

We recently spent three nights at Holiday Inn Express, Louisville Northeast. It is in the process of renovation but this never bothered us at all. We had four rooms. The lobby/breakfast area is new, as well as the floor we stayed on. Beautifully done! The night manager went above and beyond to see to our needs. Everyone was exceptionally friendly...

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Helpful?
Thank Tacpec
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rocky Patel Guest Service Manager

Saint Thomas, Canada
Reviewed 3 March 2017

Recently renovated, clean, spacious rooms, very friendly and attentive staff. Large flat screen TVs. A nice size pool and exercise room to help you relax. Great breakfast choices, hot and cold. Recommended!

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Helpful?
Thank Zoltan K
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rocky Patel Guest Service Manager

Buckner, Kentucky
Reviewed 22 January 2017

I came here for a weekend getaway with my boyfriend and we had an amazing time! The room was spacious and there was no noise present that could be heard in our room. The staff was very polite and friendly and really went the extra mile to make sure that we were taken care of. We were able to check...

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Helpful?
Thank pattersonshawna77
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you so much for your review of our hotel. We appreciate your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rocky Patel Guest Service Manager

Olathe, Kansas
Reviewed 20 January 2017 via mobile

Pulled into the hotel - the parking lot filled with shipping crates throughout the good spaces to park. Lobby was nice and lady working the overnight was really nice. HOWEVER....it went down from there First off the day shift double booked my room and I nearly walked into an occupied room- fortunately the auditor figured this out and ran down...

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Helpful?
Thank Iron_snail
IHGService, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Hi Iron_snail, It is our goal to consistently provide superior service and accommodations and we appreciate your feedback. Going through your comments, I'm glad that you found our lobby aesthetically appealing and that our Front Desk personnel was able to welcome you upon check in. However, the succeeding scenarios you described are concerning and I'm sorry if you and your...

Southaven, Mississippi
Reviewed 17 November 2016 via mobile

Room is very clean. Bed is comfortable and clean. All linens are soft and clean! Out of all the hotels I stay in, this property gives you a wipe to clean the remote. Just think how many people handle that remote. Even though house keeping cleans the remote. It's a piece of mind to clean it yourself.

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Helpful?
Thank Umpire2020
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

We thank you for your feed back and appreciate your stay with us. It was pleasure to have you as our guest and to know that you have enjoyed your stay with us. Looking forward to host you again in the future when you are in Louisville.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Express Louisville East is located off of I-265 exit-32, on Chamberlain Lane & Westport Road interchange, where our guests find Consistent Quality Service. We offer complimentary Deluxe Continental Breakfast with Hot Items, Heated Indoor Pool, Whirlpool, Fitness Center, Meeting facility up to 40 people. Convenient access to Ford Plant, local shopping, dining, area businesses & Churchill Downs, home of the Kentucky Derby.With our 100% satisfaction guarantee & Priority Club Rewards, is the right hotel for all your business & leisure needs. We are just minutes from Downtown Louisville, 4th Street Live, HorseShoe Riverboat Casino, Kentucky Fair and Exposition Center, Cardinal Stadium, University of Louisville Campus, E. P. Tom Sawyer Park, Six Flags Kentucky Kingdom, and Louisville International Airport, Airport Code SDF. Whether in town for business or pleasure we can meet and exceed your needs. With our central convenient location, your just minutes from restaurants and entertainment. We offer Complimentary High Speed Wired & Wireless Internet Access in Rooms, Lobby, Meeting Room, Breakfast Area & Business Center. ... more   less 

Additional Information about Holiday Inn Express Louisville Northeast

Address: 3711 Chamberlain Lane, Louisville, KY 40241
Region: United States > Kentucky > Louisville > East Louisville
Price Range: RM479 - RM1,122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Louisville Northeast 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Holiday Inn Express Louisville i-265 East Hotel Louisville
Louisville Holiday Inn
Holiday Inn Louisville
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Questions & Answers

Questions? Get answers from Holiday Inn Express Louisville Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor rooms are probably better.”
jamesaG6718PW, 24 Oct 2016 | Read review
“All rooms were nice.”
MissAmericaCrownHead, 21 Sep 2016 | Read review
“Construction/renovation noise is minimal.”
KathyS468, 26 Jun 2016 | Read review
“It's in a very good area with restaurants and shopping centers around the corner.”
dustinh171, 11 Dec 2015 | Read review
“Stay on high floor”
cbMoline, 2 Nov 2015 | Read review
5 of 5
Booking.com
US$98* /night
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Prices are for 1 room, 2 adults
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