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La Quinta Inn & Suites Louisville

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275 Reviews from our TripAdvisor Community

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Showing 275: English reviews
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Dallas, Texas
Reviewed 5 days ago NEW

Three things to note about this La Quinta: cleanliness, location, and service. My room and the common areas were neat as a pin. The pool area was getting a real workout from groups of kids, but the water was clear and the pool hardware had been wiped dry. The eastside location (and nearness to the freeway) make this a central...

Review collected in partnership with La Quinta
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Helpful?
Thank DalTx214
Management response:

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. It was pleasure serving your needs.Thank you for your recommendation for our future guests.We look forward to welcoming you back to our hotel in the near future.

Ontario, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 7 February 2017

This is a newly renovated hotel and it is evident upon entry that every effort was made to upgrade and modernize. The outside is also neat and nicely landscaped. It was easy to find off the highway. The lobby is absolutely beautiful, with new furniture and tile and new carpet in hallways and rooms, and freshly painted everywhere. It even...

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Helpful?
1Thank Bulldogfamily2015
About Hotel's Favourite Review
Management response:

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

Reviewed 2 weeks ago via mobile

We booked through the call center for a family of 5. Mom, dad, two girls and a boy. We were promised a pull out bed for our son. When we arrived, the hotel was booked and we were stuck with two queen beds. Our pull out had been given away. Our son had to sleep on the floor and without...

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Helpful?
Thank Karen A
Management response:

We appreciate you taking the time to provide us with such detailed feedback about your stay. I checked your reservation and it was booked as two queens beds. we do not change room without our guests permission. I apologize for any confusion.

Alamo, Texas
Reviewed 2 weeks ago

Nice clean facility, renovations in lobby not much of a problem. Clean quiet room, good reception for tv, laptop etc. Breakfast the usual motel items. Handy access to Interstate and downtown. Restaurants close by, walking distance.. Staff was business oriented and attentive to needs. Offered help with any difficulties.. Smooth stay!

Review collected in partnership with La Quinta
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Helpful?
Thank georgee848
Management response:

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very happy that the staff was welcoming and accommodating.We do take pride in catering to our guests' needs the best way we can. Thank you for your business and looking forward to serve you again in future.

Reviewed 3 weeks ago via mobile

Room was fine and checking in was okay, but this morning my cats food dish was infested with ants :( I noticed it when I was picking up her dish to carry my stuff out to my car. I took all of my things out to the car and came back in to check out. There were probably 5 minutes...

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Helpful?
Thank Kelley W
Management response:

We appreciate you taking the time to provide us with such detailed feedback about your stay.I am pleased that you had a good stay overall however I am very sorry about not having your concerns addressed properly and that you were not taken care properly. Thank you for your review and will use it to improve our service.

Hudson, United States
Reviewed 3 weeks ago

Terrible service as we were there for 4 nights and at best has sporadic warm water interrupted by extremely cold water in the showers. Same problem was experienced by a couple traveling with us. We were in room 310, they were in room 210. Oddly right about each other. When we checked in, there was demolition going on in the...

Review collected in partnership with La Quinta
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Helpful?
Thank Z4252QBgeorgew
Management response:

We appreciate you taking the time to provide us with such detailed feedback about your stay.I apologize for the inconveniences that you experienced during your stay. As we are in process of renovation, sometime we face issues that causes inconvenience to our guests.

Lafayette, United States
Reviewed 3 weeks ago

We had stayed at this LaQuinta before and like the location, and safe area. The hotel is going through remodel, as noted in the Lobby, but the room was very clean. Breakfast was standard, but was well attended, and kept full. Would stay here again if we plan a trip to Louisville!

Review collected in partnership with La Quinta
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Helpful?
Thank Kristine E
Management response:

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

Muncie, Indiana
Reviewed 4 weeks ago

The hotel was being painted on the outside as I drove up. There were noticeable improvements/updates inside and out. I've never stayed here, but you can see new paint, carpet and actually NO smells. Usually you have the dreaded HOTEL ROOM smell....but there was just a clean no odor smell. Decent breakfast-waffles,cereal, fruit,sausage,gravy, juices and coffee. The only issue I...

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Helpful?
Thank fishhead101
Management response:

What a wonderful review! The staff at Laquinta Inn appreciates your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Glad to hear that Breakfast was good and you enjoyed your stay.

Falmouth, United States
Reviewed 4 weeks ago

Have stayed here three times. Internet has never worked for Mac computers. Last visit overcharged because did not give military discount. On one visit, the sheets were filthy. Had to get clean set and change myself. No discount for the inconvenience. Only get mouth service from management. Facility is nice but manager is not. This facility is not on par...

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Helpful?
Thank Stephen M O
Management response:

I thank you for writing review about your stay with us. I apologize for few things that were not up to your expectations. We will use your review to improve on our service. Hope you will give us another chance to improve on our service.

Caledonia, United States
Reviewed 21 March 2017

There was no water pressure in the shower. I had to stand under the shower head to get wet as water did not come out very far. The pool was cold and it was mid March so it needed to be warmer. Only one ice machine on the main floor.

Review collected in partnership with La Quinta
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Helpful?
Thank 0judyo
Management response:

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. We will rectify those issues as soon as possible.

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Our hotel is located in the heart of Kentucky, only minutes from major area companies and businesses, sports and recreation facilities, and wide-ranging area attractions. Whether you are a traveling corporate executive here on a sightseeing vacation, or just here visiting family and friends, our friendly and courteous staff is here to offer you a warm welcome. We are a bluegrass town with enriched southern culture and character, and you can choose from hundreds of dining, shopping, and local business options in this area. Make the most of your stay with our modern amenities and first-class features not far from all the best sights of the city. The Kentucky Derby may be a top destination in Louisville, but it is certainly not the only draw to this popular area. This city is located along the southeastern border between Kentucky and Indiana at the Ohio River. In fact, locals love to call this metro region "Kentuckiana" because it connects the commercial, economic and social interests of two states. Bottom line, it's a premier spot for the traveling business professional. And, as an area that has a sphere of influence that is both Southern and Midwestern, the distinct local culture charms wide-ranging visitors for leisure travel. Chockfull of annual festivals, it's impossible to choose just one reason to come to this area. Thunder over Louisville, for example, is the largest annual fireworks display in the country. With the city's love of independent art, music, and business, Louisville also boasts a booming indie scene. ... more   less 

Additional Information about La Quinta Inn & Suites Louisville

Address: 1501 Alliant Ave, Louisville, KY 40299.0
Region: United States > Kentucky > Louisville > East Louisville
Price Range: RM460 - RM1,383 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Louisville 2.5*
Number of rooms: 59
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Louisville staff and other travellers.
2 questions
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Long Island, New York
over a year ago
Saint John
over a year ago

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Questions? Get answers from La Quinta Inn & Suites Louisville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose room not above the pool”
fishhead101, 30 Mar 2017 | Read review
“Get the king-size suite if traveling with dogs.”
stephenmo2013, 27 Mar 2017 | Read review
“If you are traveling with your dog you are usually given a room on first floor, which is very convenient.”
Bulldogfamily2015, 6 Feb 2017 | Read review
“1st floor close to Ice machine”
X6523GYmichaelb, 28 Dec 2016 | Read review
“First floor is the easiest when traveling with a pet. Pretty quiet area, so doesn't really matter what side of the building you are on.”
CAMermaid, 17 Oct 2016 | Read review
5 of 5