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Comfort Suites Airport

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Comfort Suites Airport
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92 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Airport
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Showing 92: English reviews
Barbourville, Kentucky
Reviewed 13 April 2016 via mobile

Seamless check in and out. Very friendly staff that made you feel like a regular guest. Pool was warm and had great hours 6am-11pm. Location was easily accessible. Will definitely return to this hotel!

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Helpful?
Thank Penny N
Illinois, USA
Reviewed 3 March 2016

We stayed here for only one night as it was close to seminar I was attending. The room and bath were clean on arrival. The bed was a little to soft for our liking. Continental breakfast was good the usual fare. Staff was very friendly and accommodating. We would stay here again

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Helpful?
Thank DaveMarry
Indianapolis
Reviewed 7 February 2016 via mobile

This hotel is a great property. It has been remodeled recently and looks wonderful. However, the attitude of the staff made us wish we would of stayed elsewhere. Taj was the worst of them all, he should not be in a service position. We did not feel welcome at all. Between Taj's "I'm better than everyone else" attitude and another...

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Helpful?
Thank remcdani
Shelbyville, Tennessee
Reviewed 6 February 2016 via mobile

So, I read some of the reviews before I booked my hotel in Louisville, since I was coming here for the Carrie Underwood Concert held at the KFC Yum Center and I didn't want to stay in the Shepherdsville Area again (bad experience there), I wanted to give this hotel a chance. People have bad days both as workers and...

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Thank Varneysa
Nicholasville, Kentucky
Reviewed 1 January 2016

I have stayed at many Choice properties and this one is top notch. The staff was over the top. They were very helpful and knowledgeable. The room was clean and comfortable. Airport pickup was prompt. The management have a hard working staff. Thanks

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Helpful?
Thank Emmasjimmybear
Sharon B, Manager at Comfort Suites Airport, responded to this review

Thank you for the awesome review. We are so glad you enjoyed your recent stay at Comfort Suites Airport, our staff strives to make sure every guest feels welcomed. We hope to see you again.

Reviewed 20 December 2015 via mobile

The hotel looked very nice and seemed very clean. On the first night there I open sleeper sofa crumbs were everywhere and I mean big ones which obviously meant no one has cleaned in a while. The hotel staff came and cleaned it and I thought that was the end of it. That night about 1 am I wake up...

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1Thank Rebecca E
Platte City, Missouri
Reviewed 4 December 2015

The place was way over priced for what you got! There was mold in the shower, room smelled of smoke for a Non smoking room. There was dog food on the floor, so the staff doesn't clean very well at all! Breakfast was very weak! First time to Louisville for RV show. No towels left in room so you have...

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Helpful?
Thank Vettelady98
Sharon B, Manager at Comfort Suites Airport, responded to this review

My apologies for your recent stay with us. I would love to speak with you about your issues, we are a non-smoking no-pet hotel. If someone violates these policies there are fines. We do not take these issues lightly. Front desk staff is always available for any service needs you might have. I an be reached at 502-964-0740 ext.403. Would...

North Richland Hills, Texas
Reviewed 29 November 2015

The hotel shows a little wear, and it se ms a little pricey for a Comfort Suites, but the staff were always friendly and helpful. I observed that as staff were trying to clean up from breakfast, they were bombarded by guests with questions and issues. It would have been easy to be frustrated or irritable in that situation, but...

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Helpful?
Thank Cowboy0
Sharon B, Manager at Comfort Suites Airport, responded to this review

Thank you for the nice compliment. We hope to see you again in the future.

Elgin, Illinois
Reviewed 22 October 2015

We stayed at the hotel late Sept 2015. Hotel looks newer or at least recently remodeled and well taken care of. Room was nice. We didn't realize that Louisville is eastern time zone so beware. Good news is that it is close to the airport and I65 for quick easy access. I believe they also provide free airport shuttle. Bad...

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Thank sofa529
Toronto, Canada
Reviewed 11 September 2015

I've stayed at this hotel many times and have always had a good experience. One time the wifi didn't connect well in my room, but the staff was quick to move me to a suite where it worked fine. The breakfast is good with the customary bagels, danish, waffles, etc., plus the addition of eggs, sausage and the occasional bacon....

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Helpful?
Thank Timothy L
Sharon B, Manager at Comfort Suites Airport, responded to this review

Thank you for taking time out of your busy schedule to leave such positive feedback about your recent stay with us. We appreciate our guests feedback so that we can improve our operations and make sure our guests satisfaction is taken care of. We hope to see you again soon. Sincerely, Mangement Comfort Suites Airport

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
All suite property 81 rooms. Full hot deluxe breakfast from 6-9am.Indoor heated pool, fitness center, business center, on-site laundry, complimentary airport shuttle, bus parking, indoor corridors. All suites include twin sleeper sofa, microwave and refrigerator. Newly updated fitness center and Marketplace in lobby. ... more   less 

Additional Information about Comfort Suites Airport

Address: 6535 Paramount Park Drive, Louisville, KY 40213
Region: United States > Kentucky > Louisville > Okolona , South Side
Price Range: RM515 - RM1,155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 81
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Also Known As:
Comfort Suites Airport Hotel Louisville
Comfort Suites Louisville
Louisville Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the east side are quieter”
 of 5 bubbles mistevens, 29 Jan 2017 | Read review
“It is near airport, so a room at the back is quieter.”
 of 5 bubbles lmarshall, 26 Jun 2016 | Read review
“We were on first floor near the exit and other than early morning airplane noise it was a peaceful room”
 of 5 bubbles bwatkins1, 21 Apr 2016 | Read review
“Rooms in the back may be quieter and not hear highway traffic.”
 of 5 bubbles sofa529, 22 Oct 2015 | Read review
“pick another hotel”
 of 5 bubbles nancycM4922FW, 13 Jul 2015 | Read review
5 of 5