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21c Museum Hotel Louisville

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21c Museum Hotel Louisville
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1,034 Reviews from our TripAdvisor Community

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Tustin, California
Reviewed 2 days ago NEWvia mobile

Great museum hotel. Current lobby is Females are the Future. Bizarre are and sculptures. Highlight is the flock of human sized red penguins that can appear anywhere. This is a hotel with attitude. Location in downtown Louisville is near good tourist area.

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Thank KARXPRT
Tecumseh, Michigan
Reviewed 2 days ago NEWvia mobile

We loved staying here for a little getaway. The hotel itself is awesome, and the customer service was top notch. The breakfast at proof was excellent, but I didn't care for their lunch or dinner. The art was a little to risqué for us, I wouldn't recommend bringing kids, I don't think it was appropriate for their eyes.

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Thank twenn
Barrie, Canada
Reviewed 3 days ago NEW

If you cancel someone's hotel reservation own up to it immediately. There is nothing worse than blaming a third party for your mistake. Secondly, offer the guest a free night on a return visit, especially when you know the guest has traveled thousands of miles to get to your hotel. A $25.00 Gift Voucher not a suitable apology in this...

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1Thank CGL1960
Randall W, General Manager at 21c Museum Hotel Louisville, responded to this review

Thank you so much for sharing your most recent experience with us. Please accept our sincere apologies for the issues you have expressed as they do not reflect who we are as 21c. I have reached out to you directly via your provided email address with the hopes of working together towards a suitable resolution considering your unfortunate experience. Thank...

Atlanta
Reviewed 3 days ago NEW

Fantastic service across the board, top notch cleanliness and staff was highly knowledgeable about the exhibits. Highly recommend. The dining options/room service is the cherry on top. Had a newer upscale feel to it

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Thank 404aaronp
Randall W, General Manager at 21c Museum Hotel Louisville, responded to this review

Thank you for such an awesome review! So great to read that you enjoyed your 21c experience!! We so looking forward to welcoming you back!!!

Wellington, New Zealand
Reviewed 4 days ago NEW

We loved staying here. Great location and a fairly unique hotel experience (from someone who travels a lot). I would unreservedly recommend staying here if you're coming to Louisville for either work or play.

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Thank alexhU1353OT
Randall W, General Manager at 21c Museum Hotel Louisville, responded to this review

Thank you for your great review! Louisville is an awesome town and our museum experience is what truly sets 21c apart for the rest!! When you're back in town, we look forward to welcoming you again!!!

Chicago, Illinois
Reviewed 4 days ago NEW

The 21C is a great hotel. Staff is friendly and helpful, restaurant is delicious, art museum and vibe is super fun. Location is great. I thought the premium on the nightly rate relative to other 3/4 star options in the area was a tad high. Restaurant/room service pricing was very reasonable for the high quality though.

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Thank susanp1415
Randall W, General Manager at 21c Museum Hotel Louisville, responded to this review

Our teammates, museum, guestroom, and restaurant experiences are what truly differentiates us in the Louisville market! Thank you so much for recognizing us!! When you're back in Louisville, we look forward to welcoming you back to 21c!!!

Reviewed 5 days ago NEW

don't let my title fool you, while this hotel is very hip and cool it is the service and attitude of the staff that set it apart from other hotels. The front desk was GENUINELY friendly upon check in. They inquired why I was in town and gave me some options about places to see. I was only there for...

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Helpful?
Thank Jeff B
Randall W, General Manager at 21c Museum Hotel Louisville, responded to this review

Thank you so much for your awesome review! You're so correct in that it's our teammate's service and attitude that sets us apart from the other hotels!! You can't buy that!!! When you're ready for another ULTRA cool & hip hotel experience, we look forward to welcoming you back to 21c!!!!

Santa Fe, United States
Reviewed 5 days ago NEW

The staff is excellent and engaging but they can't make up for the obvious deficiencies. There are better properties in Louisville for less money. The hotel is looking very worn and in need of maintenance and updating.

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Thank David L
Randall W, General Manager at 21c Museum Hotel Louisville, responded to this review

Thank you so much for sharing your most recent experience with us. Thank you as well for your kind sentiment with regard to our teammates. Please accept our sincere apologies for not meeting your hotel condition expectations. If I can be of any additional assistance, please do not hesitate to contact me directly.

Mundelein
Reviewed 5 days ago NEW

Great rates, the room was the most basic offering and even it was unique and fun, the art work makes it special, the location is right downtown in the museum district so it's great for tourists. The bar and restaurant looked like fun but we had a baby. Also the valet service was very accommodating because we had a stroller...

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Thank michaelmN9202GJ
Randall W, General Manager at 21c Museum Hotel Louisville, responded to this review

Great to read that you consider us to be the best place to stay in Louisville! Thank you for your kind comments with regard to our art work, location, as well as our restaurant and bar scene!! Glad we were able to take care of your valet needs, especially with your baby. Next time you're in Louisville, we'll look forward...

Blacksburg
Reviewed 5 days ago NEW

Who knew that such a hipster heaven is tucked away in Louisville, Ky? Laid back, yet anything but lax, the place is a delight at every turn particularly the men's room with it's one way public view from the urinal bank! Fabulous fun! We arrived on our floor to find a large red plastic penguin hovering around our hallway, and...

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Thank appalachiandiva
Randall W, General Manager at 21c Museum Hotel Louisville, responded to this review

Our signature 21c penguins like to take on a life and personality of their own. So glad to read you had fun with them as well as enjoyed our other cool experiences! Thank you so much for your recommendation!! We're looking forward to welcoming you back for another delightful stay in Louisville!!!

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
21C Museum Hotel Louisville is more than just a place to spend the night - it's a 91-room boutique hotel, contemporary art museum, award-winning restaurant and cultural civic center nestled in the heart of Museum Row in historic downtown Louisville. With over 5000 square feet of art-filled meeting and event space, 21c guests enjoy authentic Southern hospitality and accessible luxury while exploring the work of contemporary artists in America's only museum dedicated solely to art of the 21st Century. Whether you are visiting Bourbon Country, spending a day at Churchill Downs, or hosting a lavish Southern wedding, 21c is a modern epicenter for culture, activity and artistic expression. Applauded by Travel & Leisure Magazine as "one of the most ambitious unions of art and hospitality ever undertaken," and hailed by The New York Times as "an innovative concept with strong execution and prompt and enthusiastic service," come meet the infamous Red Penguins and discover how 21c Museum Hotel Louisville is redefining the art of hospitality. ... more   less 

Additional Information about 21c Museum Hotel Louisville

Address: 700 W Main St, Louisville, KY 40202-2634
Region: United States > Kentucky > Louisville
Price Range: RM1,065 - RM1,726 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — 21c Museum Hotel Louisville 4.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
21c Museum Louisville
Hotel 21c Museum
Hotel Style:
#1 Romantic Hotel in Louisville
#3 Luxury Hotel in Louisville
#5 Business Hotel in Louisville
#6 Family Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from 21c Museum Hotel Louisville staff and other travellers.
2 questions
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Windsor, Canada
5 months ago

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Questions? Get answers from 21c Museum Hotel Louisville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“add some extra time to check out the art exhibitions”
302jeffb, 18 Apr 2017 | Read review
“The best view is in the art filled lobby. Not too much to see out the window.”
  • Basin and toilet
  • The techno shower!
  • Big cushy bed!
  • Nice business like desk.
  • TV and dresser. The Louisville Slugger was from the museum.
  • Closet with an umbrella and very nice robe.
  • Mini-bar and your very own compact coffee maker.
JamesA546, 30 Mar 2017 | Read review
“The hallways are quiet and interesting art adorns area by elevators. Ask for a room with a view of the city or pier.”
delsiam2016, 28 Mar 2017 | Read review
“The balcony was well worth the premium we paid for the room.”
jimhopkins, 17 Jan 2017 | Read review
“I would choose a higher floor for less noise away from elevator.”
FranceneC_13, 13 Jan 2017 | Read review
5 of 5