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Hilton Garden Inn Louisville Downtown

748 reviews
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Traveller (67)
Room & Suite (49)
Dining (7)
Overview
  • Excellent64%
  • Very good20%
  • Average8%
  • Poor5%
  • Terrible3%
Travellers talk about
“rooftop bar”(30 reviews)
“front desk”(127 reviews)
“henry clay”(8 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Louisville Downtown
Special Offer: Double Points, Every Stay
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (748)Write a Review
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451
154
66
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29
Show reviews that mention
All reviewsrooftop barfront deskhenry claytop floorwithin walking distanceparking garagethe shuttle drivergreat weekendfourth street livelouisville downtownthe hotel staffgreat stayrestaurants and barsrooms were cleani highly recommend this hotelbusiness tripconvention center
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1 - 5 of 743 reviews
Reviewed 5 days ago

Great hotel with a nice roof top bar and restaurant. The location is great with the main downtown areas within walking distance and the main highway easily accessible going to or from the hotel. Very friendly staff on the front desk, particularly the lady who...More

Thank RLDublin
Response from Simone L, Guest Relations Manager at Hilton Garden Inn Louisville DowntownResponded 2 days ago

Dear RLDublin; Can you explain why we received a 4 stars? I am very concerned as we strive to be the best but we have somehow failed you. Looking forward to reading your comments. Sincerely, Simone Lavery.

Hotel's Favourite
Reviewed 14 January 2018 via mobile

This hotel was awesome and truly gave me the diamond treatment as a Hilton Hhonors diamond member. The staff were great; especially Ms. Simone at the front desk as there was seemingly nothing she couldn't help me with. The staff, and her in particular, were...More

1  Thank vagabond4co
Response from Simone L, Guest Relations Manager at Hilton Garden Inn Louisville DowntownResponded 15 January 2018

Dear vagabond4co: We are the Epitome of Southern Hospitality. We strive to deliver an outstanding experience and create everlasting memories. I am glad we have succeeded!!!! Please come back anytime!!!! Sincerely, Simone Lavery

Reviewed 1 week ago

Clean, spacious but not not too elegant city hotel. Basic breakfast with good egg omelets. Restaurant on top of the building (8th floor), has often loud live music. Due to rnovation work on a parking garage opposite the hotel and because of the night traffic...More

1  Thank Safe S
Response from Simone L, Guest Relations Manager at Hilton Garden Inn Louisville DowntownResponded 5 days ago

Dear Safe S: I am so sorry you are disappointed with your stay with us. I am very surprised that our efficient team members were not able to find you a quiet room. As far as the parking being expensive I can assure you that...More

Reviewed 1 week ago

My wife and I went to a concert at the Palace in downtown Louisville and stayed at the Hilton Garden since it is right next door. Had a great experience, we're Hilton Honors members so we got a room at the end of the hall....More

Thank Timothy W
Response from Simone L, Guest Relations Manager at Hilton Garden Inn Louisville DowntownResponded 6 days ago

Dear Timothy W : We are so glad you had enjoyed your stay with us. Please come back anytime. Sincerely, Simone Lavery

Reviewed 1 week ago

This hotel set the bar high for hotels! We had a group of six that was in town for bourbon tours. Two of the six travel frequently for work so their expectations are already high. I have a background in hospitality management so I also...More

Thank aeroflash
Response from Simone L, Guest Relations Manager at Hilton Garden Inn Louisville DowntownResponded 1 week ago

Dear aeroflash: Thank you so much for the great review. Sincerely, Simone Lavery

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$128 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$128 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (67)
Room & Suite (49)
Dining (7)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Ben F
20 April 2017|
AnswerShow all 4 answers
Response from Travis K | Reviewed this property |
Hilton members it is free or you can buy a room rate that includes it. From what I recall it was $15-20 per person but it is a substantial breakfast; cooked to order.
0
Votes
Honey D
14 January 2017|
AnswerShow all 4 answers
Response from Sharon C | Reviewed this property |
I believe they do. But call the hotel and double check with them.
0
Votes
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123
Room Tips
"Get a room at the end of the hall, very quiet!"
Read review
"Don't stay on the 7th floor. That did not save us from street or restaurant noise."
Read review
"don't face 4th street"
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"Higher floors have better city views."
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