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07/05/2017 08/05/2017
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    SpringHill Suites Louisville Downtown

    132 E Jefferson St, Louisville, KY 40202-1302
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$54
    US$201
    US$148
    US$201
    US$148
    US$201
    US$148
    Traveller (51)
    Room & Suite (36)
    Dining (9)
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    Overview

    • Excellent34%
    • Very good40%
    • Average18%
    • Poor3%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Breakfast included
    Pool
    Room Service
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from SpringHill Suites Louisville Downtown
    Special Offer: Family Fun Package
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (352)
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    1 - 5 of 352 reviews

    Reviewed 1 week ago

    Last weekend I booked a room and when I arrived the hotel was overbooked. The front desk lady tried to sent me to a cheap hotel 9 miles away. However this young Front desk representative his name was Jose Rodriguez provided me and my teammates...More

    1  Thank rvega25
    Response from General M, General Manager at SpringHill Suites Louisville Downtown

    Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing Jose. I will be sure to let him know that his hard work and...More

    Reviewed 2 weeks ago

    Our stay started off not good. When we arrived, if our whole stay was anything like the customer service we received, I was ready to run out of the place screaming. The girl at the counter must have been having a bad night - there...More

    Thank EMeach
    Response from Mary Pat H, General Manager at SpringHill Suites Louisville Downtown

    Dear Valued Guest, I sincerely regret your recent stay with us was not the quality experience you expect from a Marriott. We take great pride in the exceptional customer service we provide our guests and apologize for the unprofessional greeting your were given upon your...More

    Reviewed 3 weeks ago

    This is a very clean and modern hotel, one of a few with an indoor pool. (FYI it seems there are no downtown hotels with pool AND hot tubs or even hot tub suites, but I only called six of them.) In full honesty, I...More

    Thank Jc M
    Response from General M, General Manager at SpringHill Suites Louisville Downtown

    Thank you for taking the time to share your comments regarding your recent stay. We strive to maintain one of the most competitive pricing on our products and services in the area. Our goal is to always provide the best possible service our guests come...More

    Reviewed 13 March 2017

    The hotel is located about a block form highway 65 ramp. That said it is quiet! Parking is $15/day. Very small lobby entrance. There is space on the second floor where breakfast is served that can be used as a congregation space or pizza space...More

    Thank Gmanbumpy
    Response from General M, General Manager at SpringHill Suites Louisville Downtown

    Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.

    Reviewed 4 March 2017

    I stayed at this hotel for 3 nights in 3/2017 for business. The hotel is nice, clean and modern. It offered attached self-parking, complimentary breakfast, and a fitness center. My room was spacious and clean. The bed was comfortable. The front desk staff was very...More

    Thank dburkett
    Response from Dustin S, Director of Sales at SpringHill Suites Louisville Downtown

    Thank you for your feedback. We are always looking for ways to improve, and we will work on the making the doors close more softly, while still being secure. We look forward to hosting you again on your next trip to Louisville. Dustin Stutzman -...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$143 - US$315 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #23 Romantic Hotel in Louisville
    • #35 Business Hotel in Louisville
    Photos
    Traveller (51)
    Room & Suite (36)
    Dining (9)
    Pool & Beach (1)
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    Questions & AnswersAsk a question
    Selena J
    looking for a Marriott as close to 400 Bakers Lane in Louisville. Want to be in a safe area. Do you have to your own car for the $15 fee? Want late check in on 1/25 about 10 pm
    22 January 2016|
    Answer Show all 5 answers
    Response from hunnydew | Reviewed this property |
    Sorry, I forgot to add that the Phillips Lane area is close to the airport.
    0
    Votes
    beffy143
    Are the suites actual suites with a separate living and bedroom? Or just large rooms?
    6 November 2015|
    Answer Show all 7 answers
    Response from Jc M | Reviewed this property |
    I guess the best way to answer this is to say... do you want to watch the TV from the bed(s0 or the couch? One TV, different "angles" otherwise a very clean hotel.
    0
    Votes
    Abigale H
    What is the minimum check-in age?
    29 June 2015|
    Answer Show all 5 answers
    Response from JohnFieldsGM | Property representative |
    You must be at least 21
    1
    Vote
    Room Tips
    "I was on the 9th floor and the cityscape at night was beautiful."
    Read review
    "Higher floors northward facing can provide a view."
    Read review
    "We stayed in room 819, one bathroom with separate toilet."
    Read review
    "Inquire whether there are suites where the bathrooms were not directly in front of the beds."
    Read review