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Hyatt Regency Louisville

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Hyatt Regency Louisville
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1,248 Reviews from our TripAdvisor Community

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Showing 1,238: English reviews
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Harrisburg, Pennsylvania
Reviewed yesterday NEW

Excellent place to stay for monthly business trips. Close location to my office and convenient to the airport. Room was clean and the hotel had all the ammentities necessary for my stay away from home.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank D9906VFsam
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I've stayed at Hyatt properties across the US, and at a number of international Hyatt locations. My stay earlier this week at the Louisville Hyatt Regency was one of my best experiences. Staff at check in and check out were very helpful. As a Globalist (still working to get used to that awkward title), I was given complimentary parking (either...

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Helpful?
Thank mk72759
About Hotel's Favourite Review
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello, I want to thank you for your loyalty to Hyatt, and for choosing our property for your Louisville travels. I am so glad that you found your World Of Hyatt membership beneficial, and appreciate you continuing this loyalty during the transition of the new program. I'm so happy you thoroughly enjoyed your suite in addition to the rest of...

Philadelphia, PA
Reviewed 3 days ago NEW

I stayed at the Hyatt for a conference during the week of April 16-20, 2017. This Hyatt is neat and clean and staff if super friendly. A big shout out to the bar staff because they took very good care of us at the Symeast conference. One night I ate at the bar and their grass fed burger was awesome....

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Helpful?
Thank The_Traveler812
Nashville, Tennessee
Reviewed 6 days ago NEWvia mobile

The hotel room was nice and clean however the mattress was as hard as a rock. The bathrooms are tiny. I liked the Starbucks coffee in the room though. There was a high school volleyball tournament of some sort in town and a lot of the athletes stayed at the Hyatt. They came in after midnight most nights and were...

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Helpful?
1Thank Sleigh4You
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello, I'd like to thank you for submitting feedback about your experiences with us. I'm sorry that you did not find the mattress comfortable and that we weren't able to solve the noise issues that occurred. We want our guests to feel taken care of and have a comfortable, seamless stay, so this fell very short of our expectations. We...

Jackson, Wisconsin
Reviewed 1 week ago

Hotel is beautifully remodeled. Starbucks coming to lobby. Some staff are very difficult to understand. Difficult to sleep at night as the sound from the lobby and next door was very loud. Staff for breakfast was really friendly.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Barb M
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hi Barb, While I'm so glad you enjoyed our property and our staff in Sway, I apologize for any difficulty you may have experienced with staff and surrounding noise. I wish that we were able to rectify these experiences before your departure and hope for an opportunity in the future to ensure you have a flawless stay with us. Lastly,...

Reviewed 1 week ago via mobile

This has the feel of one of the original atrium centered Hyatt Regency's, but provides first class service, starting with one of the best valet parking services anywhere. Located right in the middle of Louisville`at the corner of Liberty and 4th, construction is everywhere, but the rooms are comfortable, nicely decorated and silent, except when you turn on that beautiful...

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Helpful?
Thank HazardBob
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello, Thank you so much for your kind and detailed feedback. I'm so glad you found not only our valet services fantastic, but also enjoyed the banquet service in our meeting areas. We truly value your business and hope that you will be back. Thanks again!

Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank kimberlyf258
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Richmond, Virginia
Reviewed 2 weeks ago via mobile

The hotel is a nice facility in a good location but what makes it stand out is the service. All staff go out of their way to make you feel welcome. Appreciate the lengths they went to helping me with travel arrangements due to Delta meltdown. Also, room was immaculate!

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Helpful?
Thank smotley
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello, Thank you for your kind words! We take pride in providing some of the best customer service in Louisville. I'm so glad we were able to assist you with inconveniences you experienced and that you enjoyed your room. We look forward to your return and appreciate the feedback!

Detroit, Michigan
Reviewed 2 weeks ago via mobile

The hotel is clean and orderly updated but older. The room was smallish and the pillows were not so good. The food and beverage service was way better than average. Especially for a chain. They were flush with management and they were easy to identify. I would stay here again but would want the pool heat to be turned on.

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Helpful?
Thank I8622LVbriang
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello, Thank you for your detailed feedback! We appreciate your kind comments and hope that we are able to accommodate you with better pillows in your guest room next time you stay with us. I have also passed on your thoughts on the pool temperature to our engineering department. Please know that we value your business and thank you for...

Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Tammie D
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Open-Atrium style property, 393 guestroom hotel. Property features complimentary Hyatt Stay Fit Gym access, coffee maker, hair dryer, high speed wireless Internet and voice mail. High-speed access in meeting room and guestrooms. Connected by skywalk to the Kentucky International Convention Center and 4th Street Live!, Louisville's newest entertainment venue with over 300,000 square feet of specialty restaurants, bars and retail. Hotel is minutes from Churchill Downs, Papa John's Football Stadium and Louisville International Airport. Walk to Waterfront Park, Muhammad Ali Center, Slugger Field, Frazier Historical Arms Museum, Louisville Science Center, Actors Theater, Louisville Slugger Museum & Factory, Kentucky Center (home of the touring Broadway Shows, Louisville Orchestra and Ballet, and art galleries). ... more   less 

Additional Information about Hyatt Regency Louisville

Address: 311 South 4th Street, Louisville, KY 40202
Region: United States > Kentucky > Louisville
Price Range: RM695 - RM1,782 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Louisville 4*
Number of rooms: 393
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Booking.com, Orbitz, Hyatt Hotels Corporation, Travelocity, Hotels.com, Priceline, TripOnline SA, Cancelon, Evoline ltd and HotelQuickly so you can book your Hyatt Regency Louisville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Louisville Hotel Louisville
Louisville Hyatt Regency
Hyatt Louisville Ky
Hotel Style:
#1 Green Hotel in Louisville
#5 Luxury Hotel in Louisville
#17 Business Hotel in Louisville
#17 Romantic Hotel in Louisville
#21 Family Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Louisville staff and other travellers.
10 questions
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Louisville, United States
over a year ago
campbellsville, ky
8 months ago
2 months ago
Australia
10 months ago
Evansville, Indiana
over a year ago

See all questions (10)

Questions? Get answers from Hyatt Regency Louisville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms were great. I love the elevator that looks out over the atrium.”
The_Traveler812, 20 Apr 2017 | Read review
“High floors seem to be free of street noise, and feature nice views of the downtown area.”
mk72759, 6 Apr 2017 | Read review
“Be nice to your agent”
DanoinStLou, 25 Mar 2017 | Read review
“corner rooms may have less noise funneled up from lobby, ask for a room that does not look out on construction”
SeeMoreGoPlaces, 13 Mar 2017 | Read review
“For a view get 5th floor or higher”
MrJim911, 3 Feb 2017 | Read review
5 of 5