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Hyatt Regency Louisville

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Hyatt Regency Louisville
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1,225 Reviews from our TripAdvisor Community

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Showing 1,215: English reviews
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Reviewed 2 days ago NEW

Due to long-term construction next to the Hyatt, the website's directions were inaccurate, so we had to figure out a detour. The parking garage is public parking and the exit is not marked as a one-way. A valet made a rude comment because he was not paying attention and almost struck us (and another vehicle). After a couple more incidents,...

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Helpful?
Thank Brenda C
Lincoln, Nebraska
HOTEL’S FAVOURITE REVIEW
Reviewed 13 January 2017 via mobile

Not much to look at from the outside and I've never been a fan of the atrium style (looks dated) but the rooms have been updated. Wow. Loved my room. Ginormous TV. I Never use TV in hotels but I used this one because it was so wow factor. Not sure when they updated but I enjoyed this visit throughly....

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1Thank C001
About Hotel's Favourite Review
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello, Thank you for your feedback. I'm so glad you enjoyed our staff and I sincerely apologize for the confusion at check in. I am happy to hear you loved our location along with the pancakes and smoothie station at our breakfast buffet. We look forward to having you stay with us again and appreciate your review so we can...

Independence
Reviewed 2 days ago NEWvia mobile

The kids were asking to go swimming today so I decided to book us a room here at the Hyatt in Louisville on a whim. I thought I had booked a room with 2 beds, but when I arrived they only had one room with a King. They offered me a roll out bed so I agreed that would be...

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Thank Amanda P
St. Louis MO.
Reviewed 2 days ago NEW

I checked in and received a great room with a HUGE T.V. to enjoy. The room was fresh and clean with an awesome view of the city! There were two complimentary bottles of water to drink. The bed was very comfortable! I went to dinner at the hotel restaurant and enjoyed the BEST fried chicken in my life! The people...

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Thank DanoinStLou
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello, I'm so glad you enjoyed your guest room, especially the TV! I'm also so happy you enjoyed our famous fried chicken in Sway restaurant. We hope that you'll be back and thank you for your kind review and for choosing our hotel! Thanks a bunch!

Cincinnati, Ohio
Reviewed 2 days ago NEW

We stayed here for my daughter's dance team competition which was just a few blocks from the hotel. I had a group of 9 families and everyone had an excellent experience. Lots available to walk to for food and a Starbucks of course. Rooms were nice and the girls enjoyed the pool, highly recommendable.

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Thank Kristin T
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hi Kristin, I'm so glad you had a wonderful experience while staying with us. Please come back again and see us when there is a Starbucks right in our lobby! Thank you for your review and for choosing our hotel for your travels.

Indianapolis, Indiana
Reviewed 4 days ago NEW

The carpets in the rooms were dirty, but they quickly transferred us to a new room. We upgraded our room to a "view room" but there wasn't much of a view. Save your money. The pool was nice but the water was too chilly to enjoy it with small children.

Review collected in partnership with Hyatt Hotels
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Thank 200cliftonr
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello, I'd like to thank you for your feedback regarding your stay. While I am glad we were able to accommodate the room move, I apologize about the inconvenience and lack of view. I have passed along this information to the correct departments and see that one of our front office managers has been in touch with you. We hope...

Atlanta, Georgia
Reviewed 1 week ago NEW

Great hotel. Very clean and appealing to the eyes. Location and parking was great. Service, with the exception of the hotel restaurant, Sway was wonderful as well. If the restaurant service had been better, I would rate my experience as a perfect 10.

Review collected in partnership with Hyatt Hotels
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Thank S8459JKkimberlyb
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello, Thank you for your feedback. I'm so glad you enjoyed your stay with us and want you to know that we have been made aware of your situation in the restaurant. I apologize about the inconveniences that occurred as they are not up to our level of service or standards. If not already, the restaurant manager will be contacting...

Lexington, Kentucky
Reviewed 1 week ago NEW

The staff and facilities were amazing and very accommodating to everyone. The pool was great for my kids and me to relax. I will definitely recommend this hotel to anyone who is looking to stay in the Louisville area.

Review collected in partnership with Hyatt Hotels
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Thank andreawW6859YB
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello, Thank you for your kind review! I'm so glad you found our staff accommodating and enjoyed the pool. We hope to see you again and appreciate you choosing our hotel for your travels. Thanks!

South Bend, Indiana
Reviewed 1 week ago NEW

Review collected in partnership with Hyatt Hotels
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Thank Michele W
Reviewed 1 week ago

Joined my husband for a business trip. This Hyatt is a very clean and friendly hotel and the staff are very personable! Lots of places to eat and visit within walking distance. I would recommend this hotel for both business and personal travel, for couples and for families!

Review collected in partnership with Hyatt Hotels
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Thank sharonkX525PZ

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Open-Atrium style property, 393 guestroom hotel. Property features complimentary Hyatt Stay Fit Gym access, coffee maker, hair dryer, high speed wireless Internet and voice mail. High-speed access in meeting room and guestrooms. Connected by skywalk to the Kentucky International Convention Center and 4th Street Live!, Louisville's newest entertainment venue with over 300,000 square feet of specialty restaurants, bars and retail. Hotel is minutes from Churchill Downs, Papa John's Football Stadium and Louisville International Airport. Walk to Waterfront Park, Muhammad Ali Center, Slugger Field, Frazier Historical Arms Museum, Louisville Science Center, Actors Theater, Louisville Slugger Museum & Factory, Kentucky Center (home of the touring Broadway Shows, Louisville Orchestra and Ballet, and art galleries). ... more   less 

Additional Information about Hyatt Regency Louisville

Address: 311 South 4th Street, Louisville, KY 40202
Region: United States > Kentucky > Louisville
Price Range: RM695 - RM1,749 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Louisville 4*
Number of rooms: 393
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and Hyatt Hotels Corporation so you can book your Hyatt Regency Louisville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Louisville Hotel Louisville
Louisville Hyatt Regency
Hyatt Louisville Ky
Hotel Style:
#1 Green Hotel in Louisville
#5 Luxury Hotel in Louisville
#17 Business Hotel in Louisville
#17 Romantic Hotel in Louisville
#21 Family Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Louisville staff and other travellers.
10 questions
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Louisville, United States
over a year ago
campbellsville, ky
7 months ago
1 month ago
Australia
10 months ago
Evansville, Indiana
over a year ago

See all questions (10)

Questions? Get answers from Hyatt Regency Louisville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be nice to your agent”
 of 5 bubbles DanoinStLou, 25 Mar 2017 | Read review
“corner rooms may have less noise funneled up from lobby, ask for a room that does not look out on construction”
 of 5 bubbles SeeMoreGoPlaces, 13 Mar 2017 | Read review
“For a view get 5th floor or higher”
 of 5 bubbles MrJim911, 3 Feb 2017 | Read review
“Rooms on the east side are quieter as you are away from 4th street”
 of 5 bubbles dougs583, 20 Dec 2016 | Read review
“The higher the floor the better the view”
 of 5 bubbles earlh400, 21 Nov 2016 | Read review
5 of 5