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All reviewsexpo centerturkey sausagehi expresslarge fitness centerihg propertylobby and breakfast areataxi ridestayed herean enjoyable staystaff was friendly and accommodatingbreakfast attendantfree breakfastfront deskquiet hotelroom was cleanone night staychecking in
Staff was really helpful, breakfast was wonderful, and room was really comfortable. Despite being by the busy highway, there was no noise coming from it. Shuttle driver was courteous and helpful. I'd definitely stay here, again!
During our stay we loved the hotel. Food was good. A lot to pick from for our little kids. The room SEEMED very clean. However, we brought home bed bugs. Left multiple voicemails with the manager who NEVER returned a phone call. Bad customer service....More
comfy beds. Didn’t get rooms close together as requested? Tight bathroom with no hooks for towels or clothes (crack in tub). Nice breakfast. Could use more dining space. Ran out of orange juice. Good parking. A bit noisy (right ON 65). Overal nice stay.
I had a VERY late arrival in Louisville for work and needed a hotel at the last minute, and on top of that, my luggage did not arrive with me. The staff (especially Connor at the Front Desk and driver Anthony) were very welcoming and...More
Response from Shannon M, General Manager at Holiday Inn Express Louisville Airport Expo CenterResponded 1 May 2018
Dear Valued Guest,
Thank you so much for your comments regarding your stay with us. I first am sorry to hear you had trouble when arriving to Louisville, loosing luggage is a very hectic and aggravating time, and I am happy to hear that the...More
from check-in to check-out everything was what you would expect at an IHG property, front desk was extremely fast with answers to questions that me and my wife had during our stay and were helpful with questions about the areaMore
Response from Shannon M, General Manager at Holiday Inn Express Louisville Airport Expo CenterResponded 20 April 2018
Thank you for your review and comments regarding your stay with us. I am so happy to hear you enjoyed everything from check in to check out and the front desk was extremely fast. We greatly appreciate your feedback and I will most...More
Response from roadwaywife | Reviewed this property |
We stayed there the end of February and definitely had a remodeled room. Nothing outdated, musty, or dirty at all. In fact, we couldn't believe how nice it was for what we paid--usually rooms of this caliber were much more... More
We stayed there the end of February and definitely had a remodeled room. Nothing outdated, musty, or dirty at all. In fact, we couldn't believe how nice it was for what we paid--usually rooms of this caliber were much more expensive. Don't know about your other 2 respondents, but what they said was certainly not out experience. We actually had to leave a day early due to impending bad weather and felt awful we were missing out on another night in that room!