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Crossland Economy Studios - Louisville - St. Matthews

14/05/2017 15/05/2017
1 room 2 adults 0 children
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Crossland Economy Studios - Louisville - St. Matthews
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43 Reviews from our TripAdvisor Community

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Showing 43: English reviews
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Cantonment, Florida
Reviewed 13 March 2017 via mobile

Nice quiet area. Right of I 64 and 164.. Love the full kitchen which includes full size refrigerator, OVEN, 4 burner stove, microwave and sink, bar, recliner, computer desk and nice large flat screen TV and very pet friendly with nice spaces to walk my dog. Dog park also within 1/2 a mile. Staff has been super helpful. Been here...

Thank Chrissy B
Louisville, Kentucky
Reviewed 3 August 2016

I reserved a room with a credit card for an employee, when he arrived, Manager told him that she cancelled the reservation. I was never called, employee, that room was reserved for was told too bad, no alternative accommodations made.

Thank chippalvey
Alyssa B, Public Relations Manager at Crossland Economy Studios - Louisville - St. Matthews, responded to this review

Hi Chip, we apologize for the inconvenience your employee experienced at our property. If you'd like to discuss your concerns further and haven't done so already, please don't hesitate to contact us. Thank you.

London, United Kingdom
Reviewed 29 July 2016 via mobile

My girlfriend booked this hotel for our one night in Louisville and because it was only a night I agreed despite the bad reviews on this page. On arriving, however, I regretted this greatly, both the rooms and outer appearance are that of an old peoples home, the staff were very unhelpful and rude and despite the fact we booked...

Thank Ben P
Alyssa B, Public Relations Manager at Crossland Economy Studios - Louisville - St. Matthews, responded to this review

Hi Ben, thank you for your comments about your stay. We will be addressing the customer service issues you had with our hotel management team, and apologize for the experience you had with them. I do appreciate your notes about the room and hotel needing updating. Within the next few months, our property will be undergoing renovations. We hope you...

Louisville, Kentucky
Reviewed 25 June 2016

I have read all the reviews in my opinion this hotel has quality staff and the rooms are livable. The staff goes out of their way to make sure everything is comfortable for your stay. This is a very quiet and peaceful hotel both the staff and other hotel guest are very respectful of one another it is a nice...

Thank Tl C
Alyssa B, Public Relations Manager at Crossland Economy Studios - Louisville - St. Matthews, responded to this review

Dear Guest, thank you for your comments about your stay. We're glad you enjoyed your stay and hope to serve you again in the future. Thank you for choosing Crossland Studios as your home away from home.

Reviewed 15 May 2016 via mobile

Overall for the price its okay. The reason I gave the low rating is because of lack of effort cleaning the room. This is how I found the shower that I decided to clean myself on my own dime for cleaning supplies. The clean streaks are from the cleaner I sprayed on it before I scrubbed it clean. Pitiful that...

Thank Josh W
Saint Louis, Missouri
Reviewed 11 April 2016 via mobile

We booked our room 2 &1\2 weeks in advance. We drove 5 hours to get there at 10pm only to be told they gave our room away and had no more rooms available. My husband and I drove around for two hours looking for another room and every Hotel in Louisville was booked. We drove 5 hours from home to...

1Thank Dawn D
Chicago, Illinois
Reviewed 1 April 2016

I booked through Hotwire, when I checked in they only had smoking rooms available. When we got to the room it looked dirty, so we checked under the bed for bed bugs and found a hypodermic needle. The staff was very nice about letting us cancel our reservations and worked with Hotwire to get us a full refund. We ended...

Thank Emma W
Reviewed 29 March 2016 via mobile

The room we were in was great at times a lil nosy the only issue was when ever I left to run an errand and could reach my fiance by his mobile I was never able to reach him at our room because I would always get a busy signal. This was so annoying.

Thank Tashunna M
Arkona, Canada
Reviewed 21 March 2016

Had booked a room mid week before then on Saturday traveled all day from Tampa Fl to motel only to be told they did not have a room for us. Not very helpful at first to get another motel but finally phoned a close motel for twice the money.Not very happy.

Thank happywander2016
Louisville, Kentucky
Reviewed 18 January 2016

I started my extended stay here in early October 2015 and will leave in the coming few weeks. Laundry Approximately three weeks ago, one of three a washers and three of four dryers failed. I brought this to the attention of the front desk staff who politely told me these issues were known and had been reported for maintenance. Tonight,...

3Thank bobt130

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14/05/2017 15/05/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Smoking rooms available
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Crossland Studios Louisville- St. Matthews. We are conveniently located right off of Highway 64 and the Henry Watterson Expressway. We are also seven minutes from the Mall St. Matthews and Oxmoor Center, both feature different dining and shopping options. Our hotel is designed especially for longer stays with studios featuring kitchens or kitchenettes and plenty of work space. ... more   less 

Additional Information about Crossland Economy Studios - Louisville - St. Matthews

Address: 1401 Browns Ln, Louisville, KY 40207-4608 (Formerly Extended Stay America)
Region: United States > Kentucky > Louisville
Price Range: RM174 - RM187 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crossland Economy Studios - Louisville - St. Matthews 2*
Number of rooms: 66
Reservation Options:
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Also Known As:
Extended Stay America Louisville
Extended Stay Louisville
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Questions & Answers

Questions? Get answers from Crossland Economy Studios - Louisville - St. Matthews staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
chippalvey, 3 Aug 2016 | Read review
“Sub-par accommodations. Friendly staff.”
bobt130, 17 Jan 2016 | Read review
“I feel the first floor is the best since there is no elevator also laundry room is located on the first floor as well.”
BoBo14410, 28 Mar 2015 | Read review
“Go elsewhere”
TimHuckabee, 21 May 2014 | Read review
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