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Extended Stay America - Louisville - Hurstbourne

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Traveller (14)
Room & Suite (14)
Dining (1)
Overview
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9801 Bunsen Way, Louisville, KY 40299-2550 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Louisville - Hurstbourne
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
76
Price range
US$78 - US$158 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay Louisville
Location
United States > Kentucky > Louisville
Photos
Traveller (14)
Room & Suite (14)
Dining (1)
Reviews (24)
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24 results
Traveller rating
7
3
2
5
7
Traveller type
Time of year
LanguageEnglish
7
3
2
5
7
Show reviews that mention
All reviews bed was comfortable linens wifi housekeeping guests
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1 - 5 of 24 reviews
Reviewed 2 weeks ago via mobile

Stay anywhere else but here. Deplorable conditions . Room unclean. Toilet was clogged upon arrival, obviously house keeping didn’t clean the bathroom. Door handle broke and was locked out of our room.More

Thank Teresa B
Response from 00esa, Manager at Extended Stay America - Louisville - HurstbourneResponded 2 weeks ago

Teresa, please accept our sincere apologies for the issues you experienced in your rooms. We are meeting with the housekeeping and maintenance teams to discuss this situation and reiterate the importance of impeccable customer service and attention to detail. Please give us another opportunity to...More

Hotel's Favourite
Reviewed 19 February 2018 via mobile

This place was great! The bed was comfortable. The kitchen was pretty cool. Extended stay is a great place for a couple. My girlfriend was happy! I was happy! Please stay here! Free breakfast was amazing!More

Thank Matt W
Response from 00esa, Manager at Extended Stay America - Louisville - HurstbourneResponded 20 February 2018

Matt, thank you for the fantastic review of your stay at Extended Stay America. We are delighted to know you loved our cozy beds as well as enjoyed our complimentary grab-and-go breakfast. Thanks for recommending us, and we look forward to seeing you and your...More

Reviewed 25 July 2018 via mobile

Hotel needs an elevator but the staff is amazing. Cara offered many local options for dining and drinking , room was clean and comfortable. Many business near the hotel. Evening gentlemen assisted with directions for me.More

1  Thank bigjminton
Response from 00esa, Manager at Extended Stay America - Louisville - HurstbourneResponded 25 July 2018

Thank you for the wonderful feedback of Extended Stay America. We are glad to know our associates did an excellent work during your stay at our hotel and that exceeded your expectations. Your kind compliments will be shared with Cara, and we cannot wait for...More

Reviewed 13 July 2018

I have now been here this year for over 5 months. The staff is Professional, friendly and helpful. The rates are great and the area is very nice and quiet in the evenings. The new manager ,Velica, is wonderful and has really taken this place...More

Thank kaziganthi77
Response from 00esa, Manager at Extended Stay America - Louisville - HurstbourneResponded 13 July 2018

We appreciate your loyalty to our brand, and we are so glad we could welcome you at our hotel. Making you happy makes us happy! We are glad that everything went so well during your stay and that our team made for a memorable experience....More

Reviewed 6 July 2018 via mobile

My girlfriend and I stayed at this "hotel" in April of this year. The following are pictures taken from our room there. These are from the second room we had to move too as the first one was worse. The last two are a spatula...More

Thank TravelingTuzi
Response from 00esa, Manager at Extended Stay America - Louisville - HurstbourneResponded 7 July 2018

A well-maintained room sets up the tone for an excellent stay, but we apologize this wasn’t your experience. Your feedback is of utmost importance so it has been discussed with our housekeeping department immediately to review and action. Thanks for the review as it helps...More

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Questions & Answers
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Room Tips
"Singles have Queen beds and space for two. The deluxe has Queen with fold out couch good for small families."
kaziganthi77
12 Jul 2018
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"The third floor was inconvenient, considering that we wound up needing to make multiple trips to the front..."
JeannineV14
4 Jun 2017
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"Don't stay here."
grdovicjanet
12 May 2017
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"Pick top floor if you want to stay away from noise"
PeteG986
24 Oct 2016
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