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Residence Inn Louisville Airport

181 reviews
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Traveller (26)
Room & Suite (14)
Dining (2)
Overview
  • Excellent45%
  • Very good29%
  • Average17%
  • Poor8%
  • Terrible1%
Travellers talk about
“expo center”(15 reviews)
“full kitchen”(10 reviews)
“light sleeper”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3.0 Star Hotel
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Offers from Residence Inn Louisville Airport
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (181)Write a Review
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78
51
30
15
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All reviewsexpo centerfull kitchenlight sleeperstudio suitefront deskdoor closednice kitchenlouisville airportconvenient accesskitchen areachurchill downslate at nightinternet serviceextended stayfree breakfastgreat propertyroom was large
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51 - 55 of 177 reviews
Reviewed 1 August 2016 via mobile

I stayed here a few years back, and it was fine. They've really let things go. Employee at front desk at check-in was not presentable. Was dressed to be laying in the couch to watch movies alone. My reservation was made months ago. I'm a...More

Thank cromito
Response from Lynn M, General Manager at Residence Inn Louisville AirportResponded 4 August 2016

Dear Cromito, I appreciate you taking the time to let me know of your less-than-acceptable experience. We want our guests to have a much better experience and I need to hear feedback that is both good and not-so-good so that we can make changes. You...More

Reviewed 21 July 2016

I suspect I made have had a bad room but never the less - this is my experience. Upon entering the room for the first time I noticed several things not quite right. The closet doors (mirror, slide by) would not slide easily. In face...More

Thank go-ISU-81
Response from Lynn M, General Manager at Residence Inn Louisville AirportResponded 22 July 2016

Dear ISU, Thank you for taking the time to write a review in regards to your recent stay at the Residence Inn. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your...More

Reviewed 21 July 2016

We stayed for 4 days for a basketball tourney and I will say the room was fantastic. It was clean and plenty of room. The social activities the hotel sponsors on certain evenings are really great. The grill area and patio were also fantastic. However,...More

Thank lola509
Response from Lynn M, General Manager at Residence Inn Louisville AirportResponded 23 July 2016

Dear Lola, Thank you for the nice review regarding your stay. I am glad you were able to enjoy the social hour and the grill/patio area. We had ordered parts for the washers and unfortunately they were on back order and did not arrive in...More

Reviewed 14 July 2016

Stayed here July 13 2016. I'm a rewards member. Not real picky either. Thermostat said 73 when I got here, it felt like 85. Mold in main a/c vent in living area. Not a little mold. A lot of mold. Normally don't like to write...More

Thank doncoldwater
Response from Lynn M, General Manager at Residence Inn Louisville AirportResponded 15 July 2016

Thank you for taking the time to complete a review on trip advisor in regards to your recent stay at the Residence Inn Louisville Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our...More

Reviewed 11 July 2016

Just stayed for 4 days for a baseball tournament. Let's start with the good. The room was very clean, the bed comfortable, and I slept great every night. The front desk staff was good, check in was easy. The not so good, the hotel it...More

1  Thank MichiganBoots
Response from Lynn M, General Manager at Residence Inn Louisville AirportResponded 15 July 2016

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay. We pride ourselves on delivering a memorable hotel experience during your travels. We appreciate you bringing the maintenance issues to our attention. We have shared your feedback...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$117 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Louisville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Louisville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (26)
Room & Suite (14)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
982emilyl
14 January 2016|
Answer
Response from Sonarkella79 | Reviewed this property |
Honestly, I am not sure about that. I think it will a good idea if you can call up the Hotel and ask them.
0
Votes
Dianne B
3 November 2015|
Answer
Response from Lynn M | Property representative |
No, I'm sorry, the $100 is considered a cleaning fee, not a deposit. Thank you, Lynn M.
0
Votes
Room Tips
"All rooms reek of smoke; old, dirty, gross. Go somewhere else."
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"Even number rooms on first floor had a view of a fence about three feet or less from the window."
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"Close to the airport yet we never heard anything"
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"We had a first floor room and it was perfect."
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