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Filthy & dumfounded as to how both rooms passed Houskeeping Supvr's inspection. I'm a Marriott Platinum so, I love the line especially, the Residence Inns. The first room smelled of some combination of cigarettes, sweat & something else. The second room seemed fine until I...More
Thank Thomas O
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 28 February 2017
I'm so sorry you were disappointed with your experience at our hotel. We have reviewed your concerns with our entire staff, and I assure you, cleanliness for our guests is an ongoing focus. I'm glad that you were able to be comfortable at another Residence...More
Ron at the front desk is always helpful, super nice, remembers your name and makes you feel welcome. As a Marriott platinum member i travel 150+ nights a year for work and he always stands out as the most helpful. Marriott is lucky to have...More
Thank Bryan V
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 16 February 2017
Thanks so much for your review! I agree that Ron is an asset to our team, and I'm glad he has made you feel welcome every time you have stayed. We look forward to your next visit with us, and we wish you well in...More
This Residence Inn is in a great area in the Louisville suburban area. Our room was a 2 level loft room and we had a wonderful time! Great breakfast and had dinner at the "Brickhouse" down the road. Highly recommend!More
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 6 February 2017
Thanks so much for posting a review! I'm glad you enjoyed the unique architecture of our Penthouse suite. I agree our location is great, with lots of shopping and restaurants close by to the hotel. We hope to see you again the next time your...More
Nice hotel, service was great when I walked in to check in.
Didn't get to eat the breakfast but the time for breakfast were great
Nice room with enough space for everybody
Would definitely recommend this hotel to friends and family.More
Thank Aundria D
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 1 February 2017
Thanks so much for posting a review! By your comments, I can see that you enjoyed your stay, even though the overall score does not reflect that. I'm glad you enjoyed our service and accommodations during your stay. I'm sorry you missed breakfast, though, because...More
We had a nice overnight stay before our volleyball tournament. We were pleased with our accommodations. Two story room with two bathrooms and kitchen. We even had a small sitting room. We enjoyed our room. Room was a bit worn.
We wish we would have...More
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 18 January 2017
Thanks so much for posting a review! I agree, our Penthouse Suites provide plenty of space to relax for a family, and having the 2 bathrooms really helps! Our full hot breakfast in the morning is an excellent way to start your day. Also, with...More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$124 - US$344 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#9 Business Hotel in Louisville
#14 Family Hotel in Louisville
Non-Smoking Rooms ,
Number of rooms
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