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Hyatt Place Louisville-East

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Hyatt Place Louisville-East
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510 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Louisville-East
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Showing 509: English reviews
Louisville, Kentucky
Reviewed 3 weeks ago

I've been to this location many many times. The staff are always great and there are tons of places to eat and shop. Some within walking distance. It was just recently remodeled and has a broader selection of beverages and snacks. It's a very safe location and I've never had any issues here.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank C9429PPchrisr
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

We appreciate the feedback. Customer service is something that we work very hard at!

Lebanon, Tennessee
Reviewed 4 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Robert T
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Fishers, Indiana
Reviewed 5 weeks ago via mobile

We stayed the weekend to do the Kentucky Bourbon Trail. The location was in a good area and parking was free. Staff was very friendly. The room was nice and clean. Wide variety of food and drink for breakfast. Would definitely stay here again.

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Helpful?
Thank Sharron N
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Thank you for choosig the Hyatt Place! I hope you enjoyed the Bourbon Trail as it is a great attraction! Look forward to seeing you again!

Texas City, Texas
Reviewed 10 January 2017

The hotel is old and the rooms showed the age of the hotel. Maid service staff doesn't speak English. Follow through very poor. Request certain moved twice before it was resolved. Commission between staff was poor

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 978debrad
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

I am truly sorry for you experience as that is not typical for our hotel. The rooms are brand new and recently renovated so I am very confused by the "old" response. I would love to speak with you more if you have time.

Decatur, Indiana
Reviewed 9 January 2017

The only thing could be improved is every place we stay, the coils on the refrigerator are froze up from lack of cleaning coils which should be done once a year! My husbands a refrigeration man retired!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Don G
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

I am sorry for the problem with the fridge and we will have this addressed immediately.

Frederick, Maryland
Reviewed 9 January 2017

Supposed to be a smoke free room yet it smelled of smoke. The bathroom door wouldn't shut because the toilet was in the way. Modern design just poorly constructed. Breakfast was wonderful. Guest services was warm and friendly.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank richardsM7072YU
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Thank you for the kind words and nice response. I apologize for the smoke smell in the room, that is not typical as we are 100% smoke free. I will certianly look into this.

Prairieville
Reviewed 4 January 2017

Very nice hotel in the heart of Louisville, many restaurants and interstate roads close, rooms very comfortable, clean, the breakfast was great, thanks for bringing back doughnuts plus a good hot breakfast, staff very nice

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Larry T
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Thank you! We look forward to seeing you again!

L, United States
Reviewed 3 January 2017

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank merih2017
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Baton Rouge, United States
Reviewed 3 January 2017

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank karenmD9196HW
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Radcliff, Kentucky
Reviewed 2 January 2017

It was located near good stores and restaurants. The hotel was not noisy even though it was New Years weekend. The staff was friendly and welcoming. I would recommend staying here but not with more than 2 people.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank biancas557
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

NYE can be challenging, but I am happy to hear the stay was great! Look forward to seeing you again!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Louisville-East

Address: 701 South Hurstbourne Pkwy, Louisville, KY 40222
Region: United States > Kentucky > Louisville > East Louisville
Price Range: RM450 - RM1,172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Louisville-East 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline, Hyatt Hotels Corporation and HotelsforEveryone so you can book your Hyatt Place Louisville-East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Louisville-East Hotel Louisville
Hyatt Louisville
Louisville Hyatt
Hotel Style:
#25 Family Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Louisville-East staff and other travellers.
4 questions
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Questions? Get answers from Hyatt Place Louisville-East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor was very quiet.”
 of 5 bubbles W8043XRkeithp, 11 Nov 2016 | Read review
“We had a 5th floor room and loved it!”
 of 5 bubbles , 29 Oct 2016 | Read review
“Busy street, lots of sirens”
 of 5 bubbles 592spikes, 13 Sep 2016 | Read review
“They were remodeling the 2nd floor so I recommend staying on the upper floors.”
 of 5 bubbles jeffreybX5900YV, 21 May 2016 | Read review
“Being part of the Hyatt Gold Passport, we had higher floor rooms although the place is not that big. No problems with the rooms”
 of 5 bubbles 526fredg, 2 Feb 2016 | Read review
5 of 5