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Hampton Inn & Suites Madisonville

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Hampton Inn & Suites Madisonville
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256 Reviews from our TripAdvisor Community

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Showing 255: English reviews
Jacksonville, Florida
Reviewed 3 days ago NEW

New eating area and flooring looks great. I assume all rooms have refrigerator and microwave now - nice for the late arriving traveler. Still could use upgrade to breakfast entrées, otherwise great all-around hotel.

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Helpful?
Thank Robert D
Management response:

I am glad you like our new renovations. I am always glad to hear what our guests have to say about their stays and welcome any suggestions they may wish to share.

Reviewed 1 week ago

Staff couldn't be better, from the front desk to the free breakfast. Loved the fresh mango and pineapple. Yum. And love that Hampton changes the bedspread (duvet) cover with each guest. And thanks for turning off my iron!

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Helpful?
Thank davidvY7327FL
Management response:

I can't tell you how happy it makes me to see that our staff gave you the customer service you deserve. From our housekeeping staff to our front desk and all areas in between, we take pride in making our guests feel at home. I'm glad you enjoyed your recent visit and we look forward to seeing you again.

Kansas City, United States
Reviewed 3 weeks ago

This is a nice hotel that is very clean and conveniently located. The staff is friendly and very helpful and the breakfast is very nice, and the breakfast area is spacious and very inviting. Great hotel for the business traveler.

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Helpful?
1Thank Robert G
Management response:

I am pleased to see you had an enjoyable and relaxing stay recently. We pride ourselves on offering our guests wonderful customer service. I look forward welcoming you back on your next visit to Madisonville.

Reviewed 4 weeks ago

location off expway. fast food & casual dining nearby. access to city good. There was not much of a view from my room. front door not automatic so hard to get luggage into lobby xuthrmbd rianr Ghmopdrtu dcgunh

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Helpful?
1Thank W1155ZKjamest
Management response:

I'm sorry you experienced issues with our front door when you arrived. We do have an automatic door but it is locked for security issues after 10 pm each night. I hope you will give us another opportunity to better serve you on your next visit to Madisonville.

Louisville, United States
Reviewed 27 October 2016

This Hampton Inn is one of the best hotels I have stayed in. I have made several business related trips recently and this hotel has been like a home-away-from-home! The amenities are great, the breakfast is wonderful and the staff is friendly and welcoming. The bed is comfortable and the rooms are large and open allowing for plenty of space...

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Helpful?
1Thank Kim D
Management response:

I am happy to see you enjoyed your recent stay with us. Our staff work hard to make each guest feel at home. We want you to know you can experience some of the best Customer Service around.

Madisonville, Kentucky
Reviewed 27 October 2016

We were here for a family wedding. Hotel and rooms were clean and quiet. When making reservations, we asked specifically about adjoining rooms and being together on same floor. Upon arrival, we were told they could accommodate nothing and frankly didn't seem to care or try. Front desk staff were cold and rather rude.

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Helpful?
Thank 69beverlye
Management response:

Thank you very much for your comments about your stay. I am very glad that your rooms were clean and quiet for your family wedding group. I do apologize that we were unable to accommodate your requests for adjoining rooms and for not being able to assign your rooms on the same floor. I understand your frustration and I am...

Alabama
Reviewed 23 October 2016 via mobile

I can't say enough about the wonderful, caring staff at this hotel. I twisted my ankle pretty good and Candy went out of her way to stabilize it and give good advice on what and where to go to medical assistance. This was invaluable and I so much appreciated her help and concern! FYI... no big fracture but am sporting...

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Helpful?
Thank traveltimetoo
Management response:

We want our guests to feel confident when they choose to allow us to serve them that they will receive the excellent customer service they have come to know and expect from Hilton. Every member of our staff works hard to ensure you feel welcomed and appreciated from the first moment you enter our doors. We look forward to welcoming...

Dayton, Ohio
Reviewed 22 October 2016

The new street address will confuse GPS!!! The name of the street that the Madisonville Hampton Inn is on was changed recently. Your GPS will probably try to direct you to Elizabethtown KY instead of Madisonville. Call the hotel for the old address, or use the directions on the hotel's website. Now on to the review. This is a better...

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Helpful?
Thank KetteringTraveler
Management response:

Thank you for the kind words you had for our hotel. I understand the recent change of address is a problem for guests relying on GPS. We are working hard to get this issue resolved.

London, United States
Reviewed 18 October 2016

Had a nice stay in a clean, comfortable room. The room was nice and quiet; I didn't hear traffic noise or noise from other guests. Since it was quiet and the mattress was cozy, I experienced restful sleep. I enjoyed the extensive complimentary breakfast and was glad there was a lot to choose from.

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Helpful?
Thank Sharon B
Management response:

Thank you for the wonderful compliments. We hope each of our guests are able to get a nice, restful sleep. We want you to feel like you are welcomed and appreciated when you allow us the opportunity to serve you.

Oakland, Maryland
Reviewed 15 October 2016 via mobile

Great stay as at every Hampton. Second floor view was the tar and chip roof but only here to sleep. Only suggestion to management is to train staff that going out front to smoke at the entrance is not acceptable. I am not a crank for crankiness sake. One member of my family is on oxygen and must not be...

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Helpful?
Thank dee8306
Management response:

Dear Guest, Thank you for letting me know the issue that you experienced with the employee smoking at the front entrance. I do apologize for the inconvenience that you experienced with the incident and I have made changes necessary to prevent this from happening. We want our guests to have a pleasant and enjoyable stay with us and a smoke...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn & Suites Madisonville

Address: 201 Ruby Dr, Madisonville, KY 42431-2180
Region: United States > Kentucky > Madisonville
Price Range: RM412 - RM762 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Madisonville 2.5*
Number of rooms: 72
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Also Known As:
Hampton Inn And Suites Madisonville, Ky
Hampton Inn & Suites Madisonville, Ky Hotel Madisonville
Madisonville Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Madisonville staff and other travellers.
1 question
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Rumsey, Kentucky
2 months ago

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Questions? Get answers from Hampton Inn & Suites Madisonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a king suite if you want a larger room.”
 of 5 bubbles lhallms, 19 Jul 2016 | Read review
“King rooms are very spacious.”
 of 5 bubbles Carlylelake, 4 Jul 2016 | Read review
“Choose a room opposite from the highway.”
 of 5 bubbles 730ashleym, 24 Apr 2015 | Read review
“West side rooms level 2-3 can leave shades open day and night. Plus no highway.”
 of 5 bubbles 797cl, 5 Mar 2015 | Read review
“I had a room near the elevator, which can sometimes be noisy. Not in this hotel, where they have thoughtfully placed the ice machine in its own small room for noise control. Pick your room, any room, and you will sleep well.”
 of 5 bubbles KellyDinCoMo, 27 Oct 2014 | Read review
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