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Comfort Suites

384 reviews
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Traveller (75)
Room & Suite (43)
Dining (4)
Overview
  • Excellent30%
  • Very good40%
  • Average17%
  • Poor8%
  • Terrible5%
Travellers talk about
“ohio river”(36 reviews)
“joe's crab shack”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2.0 Star Hotel
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Offers from Comfort Suites
Special Offer: Choice Privileges Points
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (384)Write a Review
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Traveller rating
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141
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118
141
67
32
22
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All reviewsnewport on the leveeohio riverjoe's crab shackacross the riverriver viewcovered parkingdowntown cincinnatiwithin walking distancechart housepedestrian bridgeroom was cleanparty sourcetrolley stopcincinnati redsnice hotelwafflesreds game
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91 - 95 of 380 reviews
Reviewed 8 August 2016

Pros: ●Location - right where you want to be, convenient to restaurants and on the trolley line. ●Nice rooms, large and well furnished. ●Comfortable bed. ●Friendly staff CONS: ●DIRTY ROOM - Bathroom counter had large sticky spots all over, microwave contained food residue, and all...More

3  Thank pupsmom91
Response from Michelle W, Public Relations Manager at Comfort SuitesResponded 9 August 2016

Thank you for choosing us for your recent trip. We are pleased you enjoyed our location, however not happy your stay was below average. We will address your comments and ensure we do a better job in our cleaning efforts. Thank you for your business.

Reviewed 27 July 2016 via mobile

Very clean and nicely decorated room. The riverview was beautiful and very relaxing. The beds were comfortable and breakfast was pretty good. Parking was a little tight but there was construction nearby. Check in was fast and the people were very nice and helpful. We...More

Thank Julie S
Response from Michelle W, Public Relations Manager at Comfort SuitesResponded 1 August 2016

We are thrilled to hear you will return in the near future and stay with us! Thank you for choosing us!

Reviewed 26 July 2016

Nasty place. I would have left but had no other option. Carpets stained and damp. Walls banged up. The linens were clean. The shower looked gross. Took a shower and just did not touch anything. This was not a cheap room. Cost me 200. The...More

3  Thank Kate k
Response from Michelle W, Public Relations Manager at Comfort SuitesResponded 29 July 2016

We are very sorry to hear we were not able to meet your expectations. We take your comments very serious and will address these with our team, so we do a better job for all guest. We are getting ready to start a renovation this...More

Reviewed 26 July 2016 via mobile

I had stayed at this property before, many years ago when it was in better condition. There are still a few improvements that need to be made. During my stay the view wasn't great due to construction. I had a river view and the location...More

3  Thank Justin L
Response from Michelle W, Public Relations Manager at Comfort SuitesResponded 29 July 2016

Thank you for being a repeat guest. The city is well under way with their project next to our property for a nice future park, so we know their work does take away from our guest experience. We do appreciate you and your business.

Reviewed 24 July 2016

There was electricity out when we arrived and the hotel is old, but their staff is great. Alan and Jenny were so helpful and went out of the way to help us get into our room due to electricity and room key issues, acts of...More

1  Thank Stephie2009
Response from Michelle W, Public Relations Manager at Comfort SuitesResponded 25 July 2016

We appreciate your comments. Thank you for noting our team members. We will share this, so our entire team can celebrate your kind words during the city power outage. We hope you return in the future and be our guest.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$96 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$96 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (75)
Room & Suite (43)
Dining (4)
Hotel & Grounds (42)
Bathroom (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Dill S
12 May 2017|
AnswerShow all 3 answers
Response from oakley1319 | Reviewed this property |
No, they don't.
0
Votes
Kathy A A
16 February 2017|
AnswerShow all 5 answers
Response from tm0rriss | Reviewed this property |
Sorry I can't. I stayed in a King on the street side this time. Have stayed in a Queen on the River side but not in a long time. Call in the evening and ask if Bentley is working the desk. Really nice guy. Probably any of... More
1
Vote
Susie0930
31 January 2017|
AnswerShow all 5 answers
Response from Barbara P | Reviewed this property |
Free parking, great staff, unsure about shuttle! Enjoy your trip!
1
Vote
Room Tips
"ask for a river view."
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"River view was nice, but not worth the expense"
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"Water view. Street facing rooms get street noise."
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"Get a room with a river view!"
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