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Brookshire Inn Prestonburg

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34 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Louisville, Ky
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 June 2015

I travel a lot, and this hotel met all my expectations. Quite, inexpensive, super friendly staff, and very clean. You won't find a better hotel in Prestonsburg, trust me, I've checked. And no, I don't work for them.

Helpful?
2 Thank robdray
Lexington, Kentucky
Level Contributor
197 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 31 July 2014 via mobile

We recently had the pleasure to stay at this hotel while working in the area. The rooms were somewhat on the small side, but they were extremely quiet, nicely furnished, and had a perfect bed. Working nights it was nice to be somewhere where you didn't hear a lot of noise early in the morning. Would definitely stay here again... More 

Helpful?
Thank KYBATMAN
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 May 2014

5/23/14, After traveling several hours to get there, we checked in aroung 10:15 pm and carried everything in and room key would not work, so went back down and she re-ran our room key card and still could not get into our room, then they figured out that the battery was dead in the door key reader, so she brought... More 

Helpful?
1 Thank lousley
TCRUM8310, General Manager at Brookshire Inn Prestonburg, responded to this review

Thank you for choosing the Brookshire Inn & Suites. I am truly sorry to hear you had issues with your stay, however I am glad you expressed your concerns so we can fix problems and keep customers happy. I am sorry that we do not currently have a full time maintenance person on site so sometimes it is hard getting... More 

Garland, Utah
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 May 2014

This hotel was clean and comfortable. The price was right on. Our only complaint would be that breakfast was on the weak side. Other than that it's comparable to a Holiday Inn and Best Western. We will definitely stay here again if we're ever back in the area.

Helpful?
2 Thank Alyssa H
TCRUM8310, General Manager at Brookshire Inn Prestonburg, responded to this review

Thank you for staying with us at the Brookshire Inn & Suites. We are so glad you enjoyed your stay and look forward to seeing you again. More 

Hattiesburg, Mississippi
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 26 October 2013

We traveled in a group of 14. We had no trouble with our reservations or check in The hotel offers a continental breakfast and it was good. Rooms were clean and service was good The rooms we are a little small but overall we were satisfied.

Helpful?
3 Thank Joanna W
TCRUM8310, General Manager at Brookshire Inn Prestonburg, responded to this review

Thank you for choosing the Brookshire Inn & Suites. We strive to have the best hospitality in town. We look forward to seeing you again in the future. More 

Sunnyvale, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 October 2013

Very clean and well maintained. The only reason I don't give it 5 stars is that the weekend front desk person was a bit surly even though she did allow us to check in early. Great breakfast most days!

Helpful?
2 Thank Les C
TCRUM8310, General Manager at Brookshire Inn Prestonburg, responded to this review

Thank you for choosing the Brookshire Inn & Suites and Thank You for being a great customer. We look forward to seeing you again! More 

Northern, Kentucky, United States
Level Contributor
55 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 October 2013

Staff very friendly and helpful on check-in. Very reasonable price for a King Suite, which has a kitchen, sitting room area, which is separate from the large bedroom and has a door that you can close between them. The sitting room area has a sofa that can be used as a sofa bed if desired. Has a complimentary breakfast which... More 

Helpful?
3 Thank Nancy V
TCRUM8310, General Manager at Brookshire Inn Prestonburg, responded to this review

Thank you for choosing the Brookshire Inn & Suites. We are so glad to hear you enjoyed your stay! We strive on great hospitality and customer service. We hope to continue being the top hotel in the future. We look forward to seeing you again. Thanks & Have a Nice Day! More 

Level Contributor
219 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 15 August 2013

My wife and I stayed here based on reviews here on tripadvisor. Not the best location. It's tucked in behind another hotel and a country music venue. The view out our window was broken down construction equipment and grown up weeds. Our room had a very weird smell and the door wouldn't latch shut unless you pulled up on it... More 

Helpful?
2 Thank wamzie
TCRUM8310, Manager at Brookshire Inn Prestonburg, responded to this review

Hello.. Thank you for your feedback and concerns about the Brookshire Inn & Suites. We take pride in our hotel and strive to offer the best hospitality in town. First off I am truly sorry about your view from your window. Brookshire Inn & Suites do not own the adjoining lot behind us so we have no control over what... More 

Johnson City, Tennessee, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 May 2013

Our family stayed there several times but the last was the last. No joke I don't think our room had been cleaned at all...... Hair all over the bathroom. Not to mention someone had left clipped toe/finger nail droppings all over carpet by the bedside. Ewwww. We have a small baby and I just can't ever imagine us returning. And... More 

Helpful?
2 Thank Amy C
TCRUM8310, General Manager at Brookshire Inn Prestonburg, responded to this review

Amy Let me first say I am truly sorry you had a bad experience at the Brookshire Inn & Suites. We strive to have the best hospitality and cleanliness in town. I will assure you I take every measure possible to keep our hotel clean. Upon reviewing this comment I also reviewed our guest complaint log at the front desk... More 

Phoenix, Arizona
Level Contributor
157 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 23 April 2013

We were in town for the Hillbilly Festival in Pikeville. This hotel was clean, and the staff very friendly. Coffee makers in room a nice touch. The bed was very comfortable. It is pretty quiet there ..... I could not hear the roosters with the window closed. Chris at the front desk was very helpful. He gave us good suggestions... More 

Helpful?
2 Thank gabaldonshari
TCRUM8310, General Manager at Brookshire Inn Prestonburg, responded to this review

So glad you chose the Brookshire Inn & Suites and glad you enjoyed your stay. We will be looking forward to seeing you next year. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Concierge
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Brookshire Inn & Suites is located off US 23 on HWY 114 in Prestonsburg. We are near all major attractions, We offer a 15-20 item Breakfast Bar FREE to all paying guest, FREE WiFi, and FREE Truk Parking. ... more   less 

Additional Information about Brookshire Inn Prestonburg

Address: 85 Hal Rogers Drive, Prestonsburg, KY 41653
Region: United States > Kentucky > Prestonsburg
Price Range: RM389 - RM442 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Brookshire Inn Prestonburg 2*
Number of rooms: 65
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Questions & Answers

Here's what travellers have asked, with answers from Brookshire Inn Prestonburg staff and other travellers.
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Questions? Get answers from Brookshire Inn Prestonburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upstairs is quieter”
 of 5 bubbles 923suzys, 29 Oct 2015 | Read review
“The King Suites here are better than any of the other hotels in the area!”
 of 5 bubbles NancyV604, 14 Oct 2015 | Read review
“excellent value or the money”
 of 5 bubbles 503jackiej, 21 Aug 2015 | Read review
“1st floor is best”
 of 5 bubbles robdray, 25 Jun 2015 | Read review
“There is not much difference in the price of a queen room and a queen or king suite, and has so much more room, I would recommend booking the suites.”
 of 5 bubbles NancyV604, 15 Oct 2013 | Read review
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