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La Quinta Inn Richmond

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349 Reviews from our TripAdvisor Community

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Showing 348: English reviews
Toronto, Canada
Reviewed 27 October 2016

Adequate parking, efficient check-in. Hall carpet looked worn, but room was fresh and had been updated. Handicapped room had a shower stall with built-in seat. My wife thought it was small. It was OK for me. I sat a little sideways to shower. Hanger's Restaurant is a few minutes away, but it is expensive, with small portions and improperly cooked...

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Helpful?
Thank James L
LQRichmondGM, General Manager at La Quinta Inn Richmond, responded to this review

Thank you for the notes. The hall carpet is actually brand new, but in the light grey color, is not holding up to the traffic and stain problems. We do appreciate you staying with us and hope to see you again.

Newark, Ohio
Reviewed 26 October 2016 via mobile

We went into our room and tried to turn on the light in the bathroom, and it didn't work. There was a switch outside the bathroom that we tried it as well, and again it didn't start. I tried the phone in the room to contact the front desk, the phone didn't work. We walked over to the next building...

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1Thank tina h
LQRichmondGM, Manager at La Quinta Inn Richmond, responded to this review

I am sorry for what you found in the room. The bathrooms are operated with ground faults which operate the lite and the plug. Maintenance had to reset that breaker. It should not have been the case. The room should have been ready for you. I will get with maintenance on the other issues and make sure they are resolved....

Charlotte, North Carolina
Reviewed 25 October 2016

Customer Service was excellent. We travel with service dog. Staff was very accommodating. Dog was no problem. They made us very comfortable. Room was great. So glad we made the choice to stay at La Quinta. We will return. A big thanks for their great customer service!

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Helpful?
Thank jrdragsters
LQRichmondGM, Manager at La Quinta Inn Richmond, responded to this review

Thank you so much for the great review. We appreciate you staying and hope to see you again very soon.

Dayton, Kentucky
Reviewed 24 October 2016

I enjoyed our stay. It is conveniently located. Rooms are comfortable and clean. Staff is excellent. Has plenty of room to walk our dog. Cracker Barrel is located next to the hotel. Shopping is just a short drive away with malls or just a quick stop store. I am grateful LaQuinta excepts pets at no extra charge.

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Helpful?
Thank Sharon G
LQRichmondGM, Manager at La Quinta Inn Richmond, responded to this review

Thanks for the review. We are honored to be your stay away from home.

Grand Blanc, Michigan
Reviewed 9 October 2016

Staff is always helpful and friendly. Very accommodating even if not a luxury hotel. Easily accessible and good parking for those who want to see their vehicle when lodging. Located in a quiet part of town without a lot of locals passing by.

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Helpful?
1Thank freddyt5521
LQRichmondGM, Manager at La Quinta Inn Richmond, responded to this review

Thank you so much. We appreciate you staying with us.

Illinois
Reviewed 2 October 2016

Nice place to stop on our way south. The room was clean but breakfast was just ok. Jennifer was really friendly and helpful. Fit the bill for a place to stop and sleep before going on. The price was reasonable and the bed was good.

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Helpful?
Thank LynnLS7
LQRichmondGM, Manager at La Quinta Inn Richmond, responded to this review

Thank you for staying with us. Pillowtop mattresses are in every room. We get a lot of good feedback from them. We appreciate the review and hope to see you again.

Indian Head Park
Reviewed 29 September 2016

We enjoyed this LaQuinta so much that we reserved a room for our return trip before we left. Our king size bed was extremely comfortable The room was large and had every thing we needed. I enjoy night stands on either side of the bed. The location was convenient. Breakfast was simple but tasty and satisfying.

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1Thank DudyChicago
Granite Falls, United States
Reviewed 28 September 2016

Breakfast needs more options; Wi-Fi needs to be better; shower heads need to be cleaned better. Staff was very friendly, especially in check in. Heard everything above and outside. Paint inside was a little gaudy

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Helpful?
Thank Cathy H
LQRichmondGM, Manager at La Quinta Inn Richmond, responded to this review

Thank you for the notes and we will address the issues you noticed. We do appreciate you staying and hope for your return when going through the area again.

So. Calif
Reviewed 28 September 2016

La Quinta always offers a good, clean room and bathroom at a very reasonable price. Add the free breakfast and it work for me. whenever I am on the road I first look to La Quinta availability. Plus they allow my dogs to stay. Very convenient.

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Thank PinkySo_Calif
Richmond, United States
Reviewed 21 September 2016

Price was good, hotel was clean, staff helpful, and breakfast adequate. Able to make reservations only a few hours before arriving. Staff indicates that there will be a fitness center room in the future and helped with Internet access.

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Helpful?
Thank Kathleen A
LQRichmondGM, Manager at La Quinta Inn Richmond, responded to this review

Thank you so much for staying with us. Hope to see you many times in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Laquinta Inn of Richmond is conveniently located right off I-75 at exit 90. We are 15 minutes for Lexington. Richmond has many local activities and home of Eastern Kentucky University. We are close to downtown historic district and close to shopping and eateries. ... more   less 

Additional Information about La Quinta Inn Richmond

Address: 1751 Lexington Rd, Richmond, KY 40475-2803
Region: United States > Kentucky > Richmond
Price Range: RM258 - RM316 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Richmond 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
La Quinta Inn - Richmond Hotel Richmond
La Quinta Richmond
Richmond La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn Richmond staff and other travellers.
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Questions? Get answers from La Quinta Inn Richmond staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed on the first floor in front...was quiet and friendly.”
 of 5 bubbles 586cindyi, 2 Dec 2016 | Read review
“Rooms at the rear are very quiet.”
 of 5 bubbles GWMtravels, 11 Nov 2016 | Read review
“Accessibility room was more than adequate.”
 of 5 bubbles F712DBjamesl, 26 Oct 2016 | Read review
“I had room 105 which was easily accessible to the dog run and to the outside door, perfect for me.”
 of 5 bubbles Bay3r, 8 Aug 2016 | Read review
“If you don't want to haul luggage up and down stairs, ask for a first floor room - no elevator.”
 of 5 bubbles AMB_1128, 29 Jun 2016 | Read review
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