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BEST WESTERN Richmond Hotel

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1 room 2 adults 0 children
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339 Reviews from our TripAdvisor Community

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Showing 339: English reviews
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London, Canada
Reviewed 1 week ago NEW

We have stayed here a couple of times and enjoyed the service and the room quality each time. Location is close to many good places to eat. The breakfast just off the lobby is way above the typical continental ones you get from other hotels. We will definitely make it back there again.

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Helpful?
Thank Dave E
Toledo, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 17 December 2016

Every December since 1983 we drive from Toledo Ohio to Hilton Head SC, a 12 hours drive. We break the long drive somewhere along the route. This time we chose this West Western hotel which is in Richmond south of Lexington KY, just some 200 yards off the I-75. For the reasonable price of $47 we received a large well...

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1Thank Yuval_Zaliouk
About Hotel's Favourite Review
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Yuval, Thank you so much for your excellent review. We appreciate you taking the time to give such a detailed account of your stay. We couldn't ask for better. We would love to become your regular stop on your way to Hilton Head and on your way back to Toledo. Each time you will find the same great rooms, breakfast...

Unicoi, United States
Reviewed 1 week ago

Would recommend this hotel to anyone staying in the Richmond Area. The staff is amazing, food is great and pool/ hot tub are clean and well maintained.the experience has always pleasurable. When the coke machines were out of bottled water we pleasantly were provided with complimentary bottles.

Review collected in partnership with Best Western
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Thank mariahP2926EQ
South Houston, Texas
Reviewed 1 week ago

find another place, poor service and quality, obvious management has no clue to his problems, hotel is not secure, entrance is never locked in entrance B, never fixed it; rooms have shower curtains that smell sour; water leak under wall into my room; smokers stand outside right at entrance and also just inside entrance, very poor control. fins another hotel....

Review collected in partnership with Best Western
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Thank Herbert R
Campbellsville, Kentucky
Reviewed 1 week ago

The rooms were musky and the floors were dirty. Found hair in the bed. The service was great and they immediately placed me in another room. The breakfast was fantastic. I would stay here again if the rooms were cleaner.

Review collected in partnership with Best Western
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Thank tiffmR6688AX
Ontario (Canada)
Reviewed 1 week ago

Stayed here for one night on our way through. The staff were friendly, the room comfy and the breakfast was better than the usual serve yourself option. Hot items were served cafeteria style and the server came around to refill coffee. The pool looked nice but we did not go in. Very convenient right off I-75. The tub in our...

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Helpful?
Thank win54
Best W, General Manager at BEST WESTERN Richmond Hotel, responded to this review

We appreciated your business and looking forward to see you again. Peter Shah General Manager

Orlando, Florida
Reviewed 1 week ago

Enjoy staying here on our trips south. Great rooms and breakfast bar. Very friendly people. They have an indoor pool and fitness room. Sleep well usually is a quiet room even with lots of other people around.

Review collected in partnership with Best Western
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Thank dcprimeau
Best W, General Manager at BEST WESTERN Richmond Hotel, responded to this review

Thank you for your business and looking forward to see you again. Peter Shah General Manager

Chicago, Illinois
Reviewed 1 week ago

We stayed one night traveling through. Arrived at 10pm and front desk women was very nice and pleasant. Made sure we were satisfied with our room' Room was large, refrigerator and microwave. Indoor pool with Hot tub. The breakfast buffet (I mean buffet) had hot foods, cold foods, and all the breakfast stuff you can think of. The lady at...

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Thank B C
Windsor, Canada
Reviewed 2 weeks ago

The staff were very friendly, rooms clean and comfortable beds. Our only disappointment was the lack of food for breakfast. We were told when inquiring on room that they had a great breakfast but not so as a food truck did mot arrive. While there was bisquits and gravy, ( ugh no way! ) cereals, and potatoes along w bread...

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Thank Debs55513
Saint Thomas, Ontario, Canada
Reviewed 3 weeks ago

On arriving after lunch, I watched closely as the front desk clerk checked me in, acknowledged myBW rewards status of Diamond and offered a gift or 500 points. I was very impressed with her speed and thoroughness during tis portion. She is obviously well trained and accomplished the "complete job" Our room was spacious and spotlessly clean and had an...

Review collected in partnership with Best Western
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Thank WILLIAM B
Cynthia W, Manager at BEST WESTERN Richmond Hotel, responded to this review

William, Thank you for leaving such positive feedback! We truly appreciate our loyal members! By giving us a detailed review you have let us know what we are doing right and I will be sure to share your review with our staff. We hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Best Western hotel is located in the historical town of Richmond, Kentucky, and is right off of Interstate 75. Our prime location puts us 0.5 Miles from Eastern Kentucky University (EKU), and 0.3 Miles from our new shopping center, which includes Cinemark Movie Theatre, great restaurants, shops and more. Besides shopping and the movies, we are also located close to many historic sites, as well as other activities such as horseback riding, water parks, or performances at EKU's Center for the Arts. Our 80 rooms hotel has two floors, and an assortment of clean, cozy room types to fit each guest needs. All rooms in our hotel are interior rooms and can only be accessed with a room key, for your convenience and safety. Also, we also provide free parking. We offer a deluxe breakfast that serves a variety of items every day such as biscuits and gravy, sausage, eggs, fresh made waffles, fresh fruit, assorted danish, bagels and creme cheese, hot and cold cereals, assorted juices, milk and coffee. Finally, our indoor pool is open from 7:00 AM to 11:00 PM daily, our hot tub/spa is also in this area, and our Fitness center opens 24 hours a day, 7 days a week. ... more   less 

Additional Information about BEST WESTERN Richmond Hotel

Address: 100 Eastern Bypass, Exit 87-of I-75, Richmond, KY 40475
Region: United States > Kentucky > Richmond
Price Range: RM368 - RM629 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Richmond Hotel 2.5*
Number of rooms: 80
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Richmond Hotel staff and other travellers.
7 questions
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5 months ago
Danville, Kentucky
Berea, Kentucky
over a year ago
Nerja, Spain
9 months ago

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Questions? Get answers from BEST WESTERN Richmond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on first floor, with a king bed.”
 of 5 bubbles 335bc, 13 Mar 2017 | Read review
“Downstairs is best”
 of 5 bubbles Buckeye1966, 13 Feb 2017 | Read review
“2nd floor overlooking the courtyard gave us queen beds and a very quiet room.”
 of 5 bubbles niecyboo, 7 Jan 2017 | Read review
“Our two rooms were in the back of the large property and very quiet.”
 of 5 bubbles Yuval_Zaliouk, 17 Dec 2016 | Read review
“The rooms were very neat and clean”
 of 5 bubbles 15donaldw, 5 Oct 2016 | Read review
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