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The first room we were given appeared dirty and the floors were wet from being cleaned I assume. We were given an upgraded room to accommodate us, but that room was dirty. The couch in the room was full of dog hair. There was a...More
My husband and I stayed here for 3 nights to attend the Kentucky Derby. The manager and the entire staff truly cared that we enjoyed our time there. Place was very clean, fantastic large shower head for the ultimate hot shower, and wide choices for...More
Response from GuestRelations251, Guest Relations Manager at Ramada by Wyndham Shelbyville/Louisville EastResponded 22 May 2018
Thank you for taking the time to write a review about your recent stay. Its always nice when guests recognize the great staff that works for the Ramada East. We hope you will return soon!
Way out yonder.... everything we wanted to do was in Louisville and it was a 25-40 min drive to get to everything there. There was an outlet not far away right off the highway, a brewery and winery about a mile away and some food...More
I must admit my expectations were not great. But, I am pleased to say that the limited expectations were significantly exceeded.
The hotel staff were very helpful. The person at the desk went beyond just going through the motions to be helpful. He _wanted_ to...More
Check in was a nightmare. We checked into a dirty room. Had to lug everything back to desk to get another room, then got sent up to a second dirty room!! Room physically made my kids and I sick (triggered allergy & asthma), pool and...More
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