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    Best Western Shepherdsville

    211 S Lakeview Dr, Shepherdsville, KY 40165-7128
    +1 855-631-3929
    Hotel website
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    03/12/2017 04/12/2017
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    Traveller (18)
    Room & Suite (22)
    Dining (6)
    Sleep Inn & Suites Shepherdsville
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    178 reviews
    #61 of 98 hotels in Louisville
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    Overview
    • Excellent44%
    • Very good33%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “front desk” (42 reviews)
    “free breakfast” (25 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (405)
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    1 - 5 of 400 reviews

    Reviewed 2 days ago

    Outdated and poorly maintained hotel. Needs a remodel. Priced comparable to a Hampton or Holiday Inn Ex but is far from that level of experience. Outdated large jacuzzi tub with wood surround in ht room but no real desk or office chair. Just a table...More

    Review collected in partnership with Best Western
    Thank RDG1955
    Hotel's Favourite
    Reviewed 25 September 2017

    Got to the hotel late at night and Chris got our room and told where to get something to eat close-by. Clean rooms and breakfast was great! Will be staying here again on future trips. Also close enough to Louisville to take in the sites.

    Review collected in partnership with Best Western
    Thank ebenz1973
    Response from Doug S, General Manager at Best Western ShepherdsvilleResponded 3 October 2017

    Thanks for the excellent comments and I will pass on your comments to Chris. We look forward to seeing you again.

    Reviewed 5 days ago

    Thought property had been updated since our visit two years ago. Room ok, but has nasty smell. Room came with hot tub, which may be the smell. Steps to hot tub dangerously close to the side of the bed, causing a tripping hazard during the...More

    Thank Lynn S
    Response from Doug S, General Manager at Best Western ShepherdsvilleResponded 3 days ago

    My apologies for the problems you experienced with this room, and the hot tubs will be going out with this years renovation. Unfortunately, these do carry this ongoing problem and what was once very popular is no longer meeting quality standards. This year, our property...More

    Reviewed 1 week ago

    Wasn't the greatest BW we have stayed at, but we didn't experience any major or minor problems during our stay. Room was clean, breakfast was decent, internet worked fine and staff were friendly'ish. Hotel was pretty dated, but kept up nice for its age. Will...More

    Review collected in partnership with Best Western
    Thank JimFulmer
    Response from Doug S, General Manager at Best Western ShepherdsvilleResponded 6 days ago

    Thanks for staying with us, and we hope you come back as we are planning many updates and renovations for 2018 so we won't be "dated". We are committed to 100% quality and service, and sincerely hope you will give us another try.

    Reviewed 1 week ago

    We found the staff to be very friendly but the room itself was cramped and in need of updating. The lobby was nice. The breakfast room was above average and breakfast was very good. We stay at Best Western when ever possible and expect this...More

    Review collected in partnership with Best Western
    Thank ramblingdutchman
    Response from Doug S, General Manager at Best Western ShepherdsvilleResponded 6 days ago

    Thanks for staying with us, and this property will be undergoing needed renovation this coming year. We are committed to a quality property and ask all our loyal Best Western guests to bare with us as we move toward achieving our goal of 100% quality...More

    Sleep Inn & Suites Shepherdsville
    273 reviews
    #1 of 8 hotels in Shepherdsville
    0.8 km
     
    Country Inn & Suites By Carlson, Louisville South
    336 reviews
    #5 of 8 hotels in Shepherdsville
    0.9 km
     
    Super 8 Shepherdsville
    354 reviews
    #4 of 8 hotels in Shepherdsville
    0.6 km
     
    Holiday Inn Airport & Fair/Expo Center
    178 reviews
    #61 of 98 hotels in Louisville
    23.6 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Self-Serve Laundry
    • Room Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$83 - US$127 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 84
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Booking.com, Hotels.com, Expedia, Priceline, Travelocity, Hotwire, Cancelon, Orbitz, getaroom.com, TripOnline SA and Cheap Tickets so you can book your Best Western Shepherdsville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Kentucky >
    • Shepherdsville
    • Also Known As
    • Shepherdsville Best Western
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    Traveller (18)
    Room & Suite (22)
    Dining (6)
    Pool & Beach (2)
    Hotel & Grounds (57)
    Bathroom (5)
    Business Centre & Event Rooms (2)
    Nearby
    Country Inn & Suites By Carlson, Louisville South
    336 reviews
    .86 km away
     
    Super 8 Shepherdsville
    354 reviews
    .58 km away
     
    Sleep Inn & Suites Shepherdsville
    273 reviews
    .76 km away
     
    Nearby Restaurants
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    El Nopal
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    Denny's
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    El Tarasco Mexican Restaurant
    54 reviews
    .97 km away
    Nearby Attractions
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    Wight - Meyer Vineyard & Winery
    36 reviews
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    Heritage Hill Golf Course
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    3.01 km away
    House of Quilts
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    2.02 km away
    Ask a question
    Questions & Answers
    Mark F
    23 May 2016|
    Answer
    Response from smilingtrips | Reviewed this property |
    Hi - I don't think it was 24 hours - something like early a.m. to 10 pm. I think they had an eliptical, bike, treadmill and one of those machines with the weights, etc. Good luck !
    0
    Votes
    mim679
    11 April 2016|
    AnswerShow all 2 answers
    Response from MegW2145 | Reviewed this property |
    Temperatures in Shepherdsville, KY in May average 78 degrees. The outdoor pool is scheduled to open June 1st.
    0
    Votes
    Ronda O
    18 February 2016|
    AnswerShow all 4 answers
    Response from Bettie I | Reviewed this property |
    Maybe the distilleries start in about an hour South of the hotel. We just spent the night on the way home, but I would stay there again and visit the distilleries. I would say the distilleries are a great day trip from the... More
    1
    Vote
    Room Tips
    "Stay elsewhere. Too close to noisy roads and rooms pick up hallway noises."
    Read review
    "Odd numbered rooms are on opposite side from pool"
    Read review
    "Ground floor was quiet."
    Read review
    "Take your favorite pillow with you."
    Read review
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