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Customer Service was Average: The Hotel Needs Cosmetic Work: Staff was Courteous: Hotel offered Breakfast and Had a Outside Pool Area for Access!!! The Amenities were scarce: Limited Hygiene Supplies: No Soap Provided In suites: Needs more Than just Cosmetic Improvements:
There aren't many places to stay in a smaller town like Bastrop! We were pleasantly surprised with the Americas Best Value Inn and Suites. It was very clean and the staff was friendly and helpful. It's an older place but it has a hot shower,...More
Response from dipakpatel1, Owner at Americas Best Value Inn and Suites BastropResponded 14 March 2018
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
We were excited to see there was a hotel fairly close to my parents home. Bastrop has needed a nice hotel for decades. We stayed 2 nights at this hotel Thanksgiving 2017. The hot breakfast was good, but would have been better had they replaced...More
Response from dipakpatel1, Front Office Manager at Americas Best Value Inn and Suites BastropResponded 13 January 2018
Thank you for taking the time to share your feedback.We're sorry for the problems with the rooms, we're currently training several new housekeepers and hopefully this will relieve these problems. We weren't expecting such a large crowd during your stay, and unfortunately breakfast was understaffed...More
I want to recognize a vey fine young lady, who every time my family and I come to the hotel she is always professional always smiling and very friendly. Her name is Ms. Whitney P . She is so out going and we have been...More
Thank Robert L
Response from dipakpatel1, Manager at Americas Best Value Inn and Suites BastropResponded 3 October 2017
Thank you, Robert L., for your in depth review. We appreciate you taking the time to give us feedback in regards to our service. I am more than pleased to see that you enjoyed your stay. We pride ourselves on having a friendly staff who...More
I'll start with what others have said, you don't need to stay in Monroe to get a nice comfortable room. I was in Bastrop for a week on business and will stay here again if I come back to the customer.
The staff was super...More
Response from dipakpatel1, General Manager at Americas Best Value Inn and Suites BastropResponded 30 May 2017
Thank you, SolonMiller, for your in depth review. We appreciate you taking the time to give us feedback in regards to our service. I am more than pleased to see that you enjoyed your stay. We pride ourselves on having a friendly staff who will...More