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L'Auberge Casino & Hotel

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457 Reviews from our TripAdvisor Community

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Showing 453: English reviews
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Reviewed 1 week ago

We stayed three nights while visiting family. The room was worn and needed updating. On two consecutive days we arrived back at the property to discover housekeeping had not cleaned our room. A call to the Front Desk resulted in a quick cleaning late in the evening. The result was a less than quality final product. Management seemed indifferent.

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Helpful?
Thank dansbro
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Morning- Thank you for taking the time to leave us a review. We're disappointed to hear about your hotel stay. Our director of hotel ops would like to reach out to you. If you don't mind, please email him with your best contact number at daniel.hutchinson@lbrmail.com. We look forward to hearing from you!

Reviewed 2 weeks ago via mobile

No complaints. The standard room is very comfortable. A nice feature in the bathroom is the hidden TV in the mirror. Large showers. Comfortable bed. The casino is decorated very elegantly. It's grand and has a similar feeling of a lodge. The slot machines were a little tight on my visit. I would recommend this hotel/casino as a destination when...

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Helpful?
Thank Jason V
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Afternoon Jason- Thank you for taking the time to leave us a review. We're pleased to hear you have no complaints and found the room very comfortable. We hope to welcome you back again soon!

Denham Springs, Louisiana
Reviewed 4 January 2017

I decided to go to the buffet for New Year's day for some blackyed peas and cabbage. They charged me $30 because it was a "Holiday" buffet. The extra food they served for the holiday consisted of peas and cabbage. For that I paid $65 for 2 people. No crab legs or steak or anything. Very disappointing and very over...

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Helpful?
Thank derrick w
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Morning Derrick- Thank you for taking the time to leave us a review. We're disappointed to hear about your experience dining at our Bon Temps Buffet on New Year's Day. Our buffet manager would like to reach out to you to learn more. If you don't mind, please email your best contact number to Kenneth.Arceneaux@lbrmail.com. We look forward to...

Atlanta, Georgia
Reviewed 27 December 2016 via mobile

I usually stay at this hotel when visiting Baton Rouge. Unfortunately on this trip my family and I had adjoining rooms and one was infested with lady bugs!!! Upon check in I killed one lady bug and thought nothing of it. After returning to the room a few hours later I realized there were over 10 crawling all over the...

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Helpful?
Thank Busy-Bee404
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Morning- Thank you for taking the time to leave us a review. Please accept our apology for any inconvenience you experienced during your stay. We appreciate you taking the time to detail your experience. Our hotel operations leadership team would like to reach out to you. Please email daniel.hutchinson@lbrmail.com with your best contact number so he can contact you....

Shreveport, Louisiana
Reviewed 26 November 2016 via mobile

This is a great place to stay if you have business at the capitol. You can be downtown in 20 minutes with no traffic by using the river road. Steak house is very good, the casino is excellent, the hotel is clean and quiet, what more could you ask for?

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Helpful?
Thank Architecdt
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Afternoon- Thank you for taking the time to leave us a five-star review. We're thrilled you enjoyed our steak house, casino and hotel! We look forward to your next stay with us.

Mobile, Alabama
Reviewed 23 November 2016

Navigated to the hotel and it's traffic circles without an issue. Once there chose the lane to drive up to the elevated sheltered check in/Valet lanes where someone was already waiting on their guest to return from check-in, blocking the one open lane. Valet cars take up the other two lanes. They offer covered parking as well as ground level...

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Helpful?
Thank J B
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Afternoon J.B.- Thank you for taking the time to leave us a review. We appreciate your feedback on your difficulty finding the hotel front desk. We hope to welcome you back again soon!

Houston, Texas
Reviewed 8 November 2016

I recently spent 2 nights at the hotel while in town for a business trip, and I was thrilled with the accommodations. One of the best hotel beds I have found in a while. Very comfortable mattress and bedding. The rooms were well appointed and modern, with television built into the bathroom mirror. That was a new detail for me....

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Helpful?
1Thank jennywilde2
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Afternoon Jenny- Thank you for taking the time to leave us a five-star review. We're thrilled to hear we have one of the best hotel beds you have found. We hope to welcome you back again soon!

Greensburg, Louisiana
Reviewed 27 October 2016 via mobile

Me and my husband just needed a night out. We hadn't had one in a while. We had a wonderful time playing in the casino even though we lost more than what we wanted to spend. The buffet was Ok. The room was very clean, cozy and I loved the shower. We look foward to returning again very soon!

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Helpful?
Thank I7850ZQsandraj
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Afternoon- Thank you for taking the time to leave us a review. We're happy to hear you had a wonderful time and enjoyed your hotel room. We welcome you back again soon!

Houston, Texas
Reviewed 26 October 2016 via mobile

My sister and I came down to visit my niece who attends LSU and decided to stay at the hotel. The property is amazing from the architecture to the friendly atmosphere. On our last day there we waited 5 mins outside for our vehicle. The valet runner was standing at his podium playing on his phone. When I ask can...

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Helpful?
Thank britadams43
Beaumont, Texas
Reviewed 21 October 2016

My wife and I live in Texas an hour's drive from the Lake Charles casinos and 3hours from your casino. We made our first visit 4 months ago and had a problem. After going home I sent a complaint and received a prompt reply from Sarah Savoy, Guest Experience Manager. I had never intended to return but decided to give...

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Helpful?
Thank mgpbdm
Kelly H, Social Media Specialist at L'Auberge Casino & Hotel, responded to this review

Good Afternoon- Thank you for taking the time to leave us a five-star rating. We're very happy you gave us a second chance. We hope to welcome you back again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
L’Auberge Casino & Hotel Baton Rouge is a premier southern Louisiana destination property offering a fully integrated casino entertainment experience. The truly unique complex features an expansive single-level, 74,000 square foot casino; nearly 1,500 slot machines; 50 table games, including a poker room; a 12-story hotel with 205 guest rooms, rooftop pool and state-of the-art fitness center overlooking the Mississippi River; four dining outlets; a unique casino bar with breathtaking views of the river. ... more   less 

Additional Information about L'Auberge Casino & Hotel

Address: 777 Lauberge Ave, Baton Rouge, LA 70820-7801
Region: United States > Louisiana > Baton Rouge
Price Range: RM624 - RM1,458 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'Auberge Casino & Hotel 4*
Number of rooms: 206
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Baton Rouge
#15 Family Hotel in Baton Rouge
#16 Business Hotel in Baton Rouge
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Questions & Answers

Here's what travellers have asked, with answers from L'Auberge Casino & Hotel staff and other travellers.
18 questions
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Questions? Get answers from L'Auberge Casino & Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites and if possible ask for a room that at least gives a partial view of the river.”
 of 5 bubbles mgpbdm, 21 Oct 2016 | Read review
“Do not leave anything in the room after you leave because it will disappear.”
 of 5 bubbles 91marshal, 8 Oct 2016 | Read review
“Ask for a river view high up.”
 of 5 bubbles pappy4190, 26 Sep 2016 | Read review
“8th floor rooms are very quiet and assessable with a special key for the higher floors.”
 of 5 bubbles 124tenac, 25 Sep 2016 | Read review
“All rooms that we stayed in are very comfortable.”
 of 5 bubbles joanns252, 12 Sep 2016 | Read review
5 of 5