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Baton Rouge Marriott

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Baton Rouge Marriott
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267 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Lubbock, Texas
Reviewed 4 days ago NEW

I stayed at this hotel for three days during a business trip in January 2017, and renovations had just begun. Updating and refurbishing are well overdue, so the normal Marriott standards do not apply. Almost all details of the hotel (guest rooms and public areas) have signs of wear and tear, and in some instances delayed maintenance is evident. The...

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Helpful?
Thank Goliath1994
Kristyn E, Front Office Manager at Baton Rouge Marriott, responded to this review

Thank You for staying at the Baton Rouge Marriott. We appreciate your patience during our renovation.

Reviewed 1 week ago

I have driven by this hotel for more than 30 years and have never stopped to stay the night. On my last trip back from Alabama I had not gotten a lot of sleep and had to stop in Baton Rouge instead of driving straight through to Houston. I looked online and the hotel had a great rate and I...

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Helpful?
Thank FratherGeorge
Kristyn E, Front Office Manager at Baton Rouge Marriott, responded to this review

Thank You for staying with us at The Baton Rouge Marriott. We are delighted that you enjoyed your stay.

Steyr, Austria
Reviewed 9 December 2016

Bad News: This hotel has been ridden hard and put away wet. Badly in need of renovation. Great news: Displayed plans in the lobby of their room renovation! Great location for the LSU events and subsequent party and certainly shows it. Marriot fixing the rooms. Good for them. Unfortunately needs to up the current management attention. Late evening check-in found...

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Helpful?
Thank Yodeler
Kristyn E, Front Office Manager at Baton Rouge Marriott, responded to this review

Thank you for taking the time to share your recent experience at the Baton Rouge Marriott with us. I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the team in an effort to improve our service. As a valued guest, we hope you choose to stay with...

las vegas
Reviewed 8 December 2016

I spent three nights. The first morning I took a shower - and the drain was apparently clogged. I called and requested maintenance. They assured me it would be taken care of. The next day it was still clogged. And when I returned to my room it was quite apparent by the hair-balls in the bottom of the tub -...

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Helpful?
Thank vegasrob
Kristyn E, Front Office Manager at Baton Rouge Marriott, responded to this review

Thank you for taking the time to share your recent experience at the Baton Rouge Marriott with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the team in an effort to improve our service. As...

Washington DC, District of Columbia
Reviewed 8 December 2016 via mobile

I was going to say that if you can't stay on the renovated floors, don't stay at all. Now, I'd just say, don't stay here at all. My room was old- which wouldn't have been a problem for me. I've stayed at many older Marriotts which have been perfectly serviceable. This Marriott was dirty, in addition to being old, and...

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Helpful?
Thank M8585
Kristyn E, Front Office Manager at Baton Rouge Marriott, responded to this review

Thank you for taking the time to share your recent experience at the Baton Rouge Marriott with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service....

New Orleans, Louisiana
Reviewed 7 December 2016 via mobile

Room was gross. Dust on the toilet lid, stains on sheets and carpeting, scratched furniture....dated and unpleasant. Even at cheap prices I would avoid this place. Staff was friendly but this place needs total rehab.

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Helpful?
Thank Realtyrs
Kristyn E, Front Office Manager at Baton Rouge Marriott, responded to this review

Thank you for taking the time to share your recent experience at the Baton Rouge Marriott with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service....

Reviewed 22 November 2016 via mobile

This hotel was Nice not very fancy a lot of renovations going on weird windows but a good concierge for for the upper-level Marriott members some good restaurants nearby and easy access to Baton Rouge

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Helpful?
Thank Jeffrey W
Kristyn E, Front Office Manager at Baton Rouge Marriott, responded to this review

Thank you for taking the time to share your recent experience at the Baton Rouge Marriott with us. As a valued guest, we hope you choose to stay with us whenever your travels bring you back to Baton Rouge. Sincerely, The Baton Rouge Marriott

Houston, Texas
Reviewed 22 November 2016 via mobile

Dirty and stained mattress pads, torn sheets, dirt behind bed. Requested new ones and was handed a torn sheet and a duvet. They left the old stained ones on floor in hall. Not clean. Dated and torn walls and fixtures. Automatic 40$ incidental charge.

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Helpful?
Thank lovetotravel2012_13
Kristyn E, Front Office Manager at Baton Rouge Marriott, responded to this review

Thank you for taking the time to share your recent experience at the Baton Rouge Marriott with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service....

Ocean View, Delaware
Reviewed 15 November 2016 via mobile

While renovations are underway this hotel has not been appreciably changed since I was here 15 years ago. While November is a super slow period of time for conventions, this property would not rate high. Old rooms, old bedding and tiny bathrooms seem to be abundant here. Sometime in the future they may be better, but this is not the...

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Helpful?
Thank bobwineguy1
Kristyn E, Front Office Manager at Baton Rouge Marriott, responded to this review

Thank you for taking the time to share your recent experience at the Baton Rouge Marriott with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires...

Springfield - Delaware County, Pennsylvania
Reviewed 6 November 2016

I just returned from a conference at the Marriott, and I was fortunate enough to stay in one of the newly renovated rooms. My stay was as close to perfect as possible. The newly-tiled bathroom was outstanding, with a rain shower that provided a great wake-up call. The room had several lighting options, including some that brightened specific areas. I...

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Helpful?
Thank MRGalant
Kristyn E, Front Office Manager at Baton Rouge Marriott, responded to this review

We are delighted to hear you enjoyed your stay. Thank you for staying at The Baton Rouge Marriott

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Cafe Acadian
Cuisines: Cajun & Creole
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge

Additional Information about Baton Rouge Marriott

Address: 5500 Hilton Ave, Baton Rouge, LA 70808-2522
Region: United States > Louisiana > Baton Rouge
Price Range: RM558 - RM862 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Baton Rouge Marriott 3*
Number of rooms: 300
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Also Known As:
Baton Rouge Marriott Hotel Baton Rouge
Marriott Baton Rouge
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Questions & Answers

Here's what travellers have asked, with answers from Baton Rouge Marriott staff and other travellers.
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Questions? Get answers from Baton Rouge Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor rooms might be less affected by the noise of construction workers busy with the renoations.”
 of 5 bubbles Goliath1994, 13 Jan 2017 | Read review
“In December 2016 the hotel was being remodeled - be sure to ask for a new room!”
 of 5 bubbles FratherGeorge, 7 Jan 2017 | Read review
“Be VERY careful of the tripping hazards coming into AND leaving the hotel”
 of 5 bubbles Yodeler, 8 Dec 2016 | Read review
“There is some traffic noise, so higher floors might be more quiet.”
 of 5 bubbles MRGalant, 5 Nov 2016 | Read review
“17th floor”
 of 5 bubbles Poland79, 5 Oct 2016 | Read review
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