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08/10/2017 09/10/2017
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    Diamond Jack's - Bossier City

    711 Diamondjacks Boulevard, Bossier City, LA 71111
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    08/10/2017 09/10/2017
    US$56
    US$50
    SAVE US$6
    US$56
    US$56
    Traveller (134)
    Room & Suite (20)
    Pool & Beach (3)
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    Overview
    • Excellent12%
    • Very good17%
    • Average16%
    • Poor20%
    • Terrible35%
    1 week ago
    “Blah”
    2 weeks ago
    “NEEDS updating”
    Free Internet
    Free Parking
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Wheelchair Access
    Business Centre
    Laundry Service
    Tennis Court
    Casino
    3.0 Star Hotel
    All hotel details
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    Hilton Shreveport
    1,043 reviews
    #1 of 37 hotels in Shreveport
     
    TownePlace Suites Shreveport-Bossier City
    303 reviews
    #1 of 35 hotels in Bossier City
     
    Eldorado Resort Casino
    970 reviews
    #2 of 37 hotels in Shreveport
     
    Residence Inn Shreveport-Bossier City/Downtown
    206 reviews
    #2 of 35 hotels in Bossier City
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (492)
    There are newer reviews for Diamond Jack's - Bossier City
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    21 - 25 of 492 reviews

    Reviewed 15 August 2017

    This place was outdated and trashy. Who still has tube TVs? Cigarette burns were everywhere. We had to go get cleaner just to use the jet tub. The bed was hard as a rock. They have free WIFI that doesn't work. And OMG....shouldn't you have...More

    Review collected in partnership with this hotel
    Thank brycep_mjmech
    Management response:Responded 19 August 2017

    Please accept my apologies for the frustrations and disappointment you experienced while staying with us. There is no excuse for not being checked in to a comfortable & clean room. I will be glad to review the issue you encountered with the pool. The pool...More

    Reviewed 15 August 2017 via mobile

    We reserved 2 rooms for our family here on 07-29-17. This place is NASTY. It stinks. The cleaners appear to be blind. We reserved 2 rooms and the 2nd room wasn't even ready until 9:45pm because "housekeeping was behind". When we finally got a key...More

    Thank Annie P
    Management response:Responded 19 August 2017

    Annie, please accept my apologies for the frustrations and disappointment you experienced while staying with us. There is no excuse for the lengthy wait, not being checked in to a comfortable & clean room and experiencing poor guest service. I will be addressing this and...More

    Reviewed 11 August 2017 via mobile

    I live in Bossier City. I would not go here. I have been there to eat for a business function. It is one of the oldest casinos we have. It is not well maintained and the food and service are definitely lacking. Go to the...More

    Thank Tammy H
    Management response:Responded 15 August 2017

    Tammy, I am truly sorry your experience at DiamondJacks did not meet your expectations. Mike Howard VP/General Manager

    Reviewed 9 August 2017

    Hotel and casino really need updating. Our room had broken furniture, and peeling wallpaper. It was overall grubby, like grout and floors. The best part was the little grill in the area just before you go into the casino. Food was really good and service...More

    Thank MickyCarrollton
    Management response:Responded 11 August 2017

    I am truly sorry for the frustrations and disappointment you experienced while staying with us. There is no excuse for not being checked into a comfortable room. Ideally, I would have liked our front desk team to move you to a different room so you...More

    Reviewed 5 August 2017

    Found this cool little city spur of the moment! Was looking for a place halfway between Dallas and New Orleans and this came up! Great rates (especially during the week) and awesome rooms with hot tubs and extra large bathrooms. Kind of disappointing that the...More

    Review collected in partnership with this hotel
    Thank Tanya H
    Management response:Responded 7 August 2017

    What a wonderful review to read; thank you! It's fantastic to hear of your good experiences at our property and also know there were some areas we could improve upon. Thank you for taking the time to share your experience. We appreciate you and your...More

    Hilton Shreveport
    1,043 reviews
    #1 of 37 hotels in Shreveport
     
    TownePlace Suites Shreveport-Bossier City
    303 reviews
    #1 of 35 hotels in Bossier City
     
    Eldorado Resort Casino
    970 reviews
    #2 of 37 hotels in Shreveport
     
    Residence Inn Shreveport-Bossier City/Downtown
    206 reviews
    #2 of 35 hotels in Bossier City
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Business Centre with Internet Access
    • Laundry Service
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Casino and Gambling
    • Hot Tub
    • Outdoor pool
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$56 - US$187 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Casino Hotel in Bossier City
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 497
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Travelocity, Hotwire, Orbitz and TripOnline SA so you can book your Diamond Jack's - Bossier City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • Bossier City
    • Also Known As
    • Diamondjacks Hotel Bossier City ,
    • Isle Capri Hotel Casino Bossier City La ,
    • Diamondjacks Bossier City ,
    • Isle Capri Bossier La
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    Traveller (134)
    Room & Suite (20)
    Pool & Beach (3)
    Hotel & Grounds (92)
    Bathroom (23)
    Business Centre & Event Rooms (1)
    Nearby
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    Hilton Shreveport
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    Ask a question
    Questions & Answers
    Dru S
    10 July 2016|
    Answer
    Response from Cathy E | Reviewed this property |
    I am not sure but you can call and ask 1 866 552 9629 I think that number is toll free
    0
    Votes
    Mimintx98
    6 July 2016|
    AnswerShow all 4 answers
    Response from thesteevesgroup | Reviewed this property |
    Yes, read my review. I attached pictures of it with my review. It is really too bad but I am sure they are doing zero repairs and fixes. I would never stay there, again. It is obvious that housekeeping does not care... More
    1
    Vote
    Room Tips
    "We stayed on the tenth floor, and it was very quite."
    Read review
    "Beds hard , & rooms hot"
    Read review
    "Do Not Stay Here!!!!"
    Read review
    "Needs a complete overhaul"
    Read review
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